Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 2022121800292884
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 19 Dec 2022 10:51:48 -0800

Hello Walmart Team / Kenika,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010515977085 was delivered to the address listed on the order. FedEx confirmed receipt of delivery. This package was given to the customer. FedEx Tracking # 391994044456.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: kenika king

Customer Order Number: 200010515977085

Purchase Order No: 108734448503980

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufted Taupe Comforter Set, King, Size: King, Actual Color: Taupe/157440562

Agent message:   hi seller! cx never received her order, kindly process full refund. thank you so much!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team