Subject: RE:Message from Walmart.com Customer: Give feedback, 200010584911307 #Ref 2022121500292705
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 16 Dec 2022 06:41:53 -0800

Hello Walmart Team/ Kareem,

Customer Order Number:  200010584911307

Purchase Order No:  108734758773016

We are sorry you are not satisfied with this item, but no where in the picture or in our description do we state or even imply there is any tufting on this item. If you are not satisfied with the item, you are welcome to return it.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Kareem Kenney wants to connect with you for the order below:

Customer Order Number:  200010584911307

Purchase Order No:  108734758773016

Reason for Contact:  Give feedback

Item name/number:  Comfort Spaces Juliette Velvet to Microfiber 3-Piece Gray Comforter Set, Full/Queen/1969928701

Customer Message:

the picture of this order shows tufting throughout. . the item has no tufting. id like some type of credit for this gross misreptation of this item.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team