Subject: RE:Please contact the customer - InitiateReturn #Ref 2022121500292679
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 15 Dec 2022 08:38:00 -0800

Hello Walmart Team / Teosha,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010657504867 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 391632330841.

This package was left at the front door.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: teosha woods

Customer Order Number: 200010657504867

Purchase Order No: 108733928439361

Reason for Contact:  InitiateReturn

Item name/number:   Comfort Spaces Mona 3-Piece King Quilt Set, Paisley Orange/1396415628

Agent message:   its been days sense my item said delivered i been waiting to see if it gne arrived and it haven't

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team