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Message-ID: <8d37bb2f63a739e3@8a32bf06a2bd7eed>
Date: Thu, 15 Dec 2022 06:35:59 -0800
Subject: RE:Please contact the customer - Return/Replace - Incorrect Item Received   #Ref 2022121400292630
From: "info@designerliving.com" <info@designerliving.com>
To: "a-A418DE965B61490483DF22E5C70556A7@relay.walmart.com" <a-A418DE965B61490483DF22E5C70556A7@relay.walmart.com>
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<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;backgroun=
d:white"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;"=
></span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200=
in;background:white"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans=
-serif&#39;;color:black">Hello=20Walmart=20Team/=20Drema,</span></p><p=20st=
yle=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;background:white=
;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;=
text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=
0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;colo=
r:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;ma=
rgin-left:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20norm=
al;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200=
px;word-spacing:=200px"><strong><span=20style=3d"font-family:&#39;Arial&#39=
;,&#39;sans-serif&#39;;color:black">Customer=20Order=20Number:</span></stro=
ng><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:=
black">&nbsp;200010580552218</span></p><p=20style=3d"margin-top:5px;margin-=
bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-variant=
-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stro=
ke-width:=200px;word-spacing:=200px"><strong><span=20style=3d"font-family:&=
#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Purchase=20Order=20No:</sp=
an></strong><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#3=
9;;color:black">&nbsp;108734551772612</span></p><p=20style=3d"margin-top:5p=
x;margin-bottom:5px;margin-left:=200in;background:white;font-variant-ligatu=
res:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;wid=
ows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><span=20style=
=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</s=
pan></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;b=
ackground:white;font-variant-ligatures:=20normal;font-variant-caps:=20norma=
l;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200p=
x;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;;color:black">T</span><span=20style=3d"font-family:&#39;Arial&#39=
;,&#39;sans-serif&#39;;color:#333333">hank=20you=20for=20bringing=20this=20=
to=20our=20attention.=20Please=20give=20us=20a=20chance=20to=20make=20it=20=
right.=20Please=20send=20pictures=20of=20the=20box=20upc=20label=20(=20item=
=20number)=20and=20a=20picture=20of=20the=20item=20inside=20of=20the=20box=
=20to&nbsp;our=20customer=20service=20so=20that=20we=20are=20able=20to=20co=
nfirm=20this=20item.=20Please=20reply=20to=20this=20email=20or=20send=20to=
=20info@designerliving.com,=20Monday=20through=20Friday=20from=207:00=20am-=
=203:30=20pm=20(PST).=20We=20are=20willing=20to=20help=20you=20with=20your=
=20case=20as=20much=20as=20we=20can.&nbsp;</span></p><p=20style=3d"margin-t=
op:5px;margin-left:=200in;margin-bottom:0;background:white;font-variant-lig=
atures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;=
widows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><span=20styl=
e=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">&nbsp;=
</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;margin-bottom:0;=
background:white;font-variant-ligatures:=20normal;font-variant-caps:=20norm=
al;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200=
px;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans=
-serif&#39;;color:#333333">Thank=20you,</span></p><p=20style=3d"margin-top:=
5px;margin-left:=200in;margin-bottom:0;background:white;font-variant-ligatu=
res:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;wid=
ows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><span=20style=
=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333">Latesia=
&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-left:=200in;margin-bot=
tom:0;background:white;font-variant-ligatures:=20normal;font-variant-caps:=
=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-wid=
th:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#=
39;sans-serif&#39;;color:#333333">Customer=20Service=20Rep.</span></p><p=20=
style=3d"margin-top:5px;margin-left:=200in;margin-bottom:0;background:white=
;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;=
text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=
0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;colo=
r:#333333">Designer=20Living&nbsp;</span></p><p=20style=3d"margin-top:5px;m=
argin-bottom:5px;margin-left:=200in;background:white"><span=20style=3d"font=
-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#333333"></span><br/></p=
><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living=
=20Inc.&nbsp;</p><p><br/></p><p>**=20THIS=20IS=20AN=20ESCALATION=20**</p><p=
><br/></p><p>This=20is=20Walmart=20Customer=20Care,=20contacting=20you=20on=
=20behalf=20of=20the=20customer=20for=20the=20order=20below.=20The=20custom=
er=20is=20receiving=20a=20copy=20of=20this=20message.</p><p><br/></p><p><st=
rong>=20Customer=20Name:</strong>&nbsp;drema=20smith</p><p><strong>Customer=
=20Order=20Number:</strong>&nbsp;200010580552218</p><p><strong>Purchase=20O=
rder=20No:</strong>&nbsp;108734551772612</p><p><strong>=20Reason=20for=20Co=
ntact:=20</strong>&nbsp;Return/Replace=20-=20Incorrect=20Item=20Received</p=
><p><strong>=20Item=20name/number:=20</strong>&nbsp;=20Comfort=20Spaces=20W=
allace=20Microfiber=209-Piece=20Navy/Red=20Stripe=20Bed=20in=20a=20Bag=20Co=
mforter=20Set,=20Queen,=20Size:=20Queen,=20Actual=20Color:=20Navy/Red/42001=
7759</p><p><strong>=20Agent=20message:=20</strong>&nbsp;=20Customer=20has=
=20received=20the=20order=20but=20it=20is=20marked=20as=20delivered.=20Cust=
omer=20is=20concerned=20about=20the=20wrong,=20Twin=20set=20sent=20to=20her=
,=20while=20she=20had=20ordered=20size=20Queen.=20wants=20a=20replacement=
=20as=20soon=20as=20possible=20because=20the=20item=20is=20needed=20for=20s=
omething=20special.=20Please=20contact=20the=20customer=20as=20soon=20as=20=
possible=20and=20resolve=20the=20issue=20on=20priority=20basis.=20Thank=20y=
ou.</p><p><br/></p><p><br/></p><p><strong>What=20you=20need=20to=20do=20now=
:</strong></p><p>1.=20Reply=20to=20this=20message=20to=20contact=20the=20cu=
stomer,=20and=20do=20so=20within=2048=20hours,=20per=20the=20guidelines=20o=
utlined=20in=20the=20<a=20href=3d"https://sellerhelp.walmart.com/s/guide?ar=
ticle=3d000006402#Customer_Service_Requirements">Marketplace=20Seller=20Cus=
tomer=20Care=20Requirements.</a>=0d=0a=20<br/>=202.=20If=20there=20has=20be=
en=20no=20reply=20to=20this=20communication=20within=2048=20hours,=20Walmar=
t=20may=20proactively=20refund=20the=20customer.</p><p><br/></p><p><br/></p=
><p>Thank=20you,&nbsp;<br/>=20Your=20Walmart=20Customer=20Care=20Team</p><p=
><br/></p><p><img=20width=3d"1px"=20height=3d"1px"=20alt=3d""=20src=3d"/ued=
itor/net/upload/image/20221215/6380668272022410617741277"/></p>
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