Subject: RE:Please contact the customer - Other Reason #Ref 2022121400292606
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 14 Dec 2022 09:07:10 -0800

Hello Walmart Team/ Brittany,

Customer Order Number: 200010669942240

Purchase Order No: None

Please note that once an order is placed we are unable to make changes to that order.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Brittany Doldron

Customer Order Number: 200010669942240

Purchase Order No: None

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufted Taupe Comforter Set, King, Size: King, Actual Color: Taupe/157440562

Agent message:   Customer called because she wants this item to be sent as a gift. Could you change it and do it please?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team