Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200010632321444 #Ref 2022120700291927
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 08 Dec 2022 09:06:34 -0800

Hello Jane,

Customer Order Number:  200010632321444

Purchase Order No:  108733392605941

Thank you for your email.

We have enter a replacement order to be shipped to you.

Please allow 8-10 business days for delivery.

We apologize for any inconvenience this may have caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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the fedex picture of the package is not on my property, i don't know where that is,i believe the driver has made a mistake on the location of delivery

On Wed, Dec 7, 2022 at 2:25 PM Designer Living Inc. <[email-masked]> wrote:

Hello Walmart Team / Jane,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010632321444 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. FedEx Tracking # 391307100215.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.,

Jane Karnowski wants to connect with you for the order below:

Customer Order Number:  200010632321444

Purchase Order No:  108733392605941

Reason for Contact:  Where is my order

Item name/number:  Mi Zone Kids Leah Microfiber 5-Piece Blue Bed in a Bag Comforter with Sheet Set, Twin/1483137906

Customer Message:

i have not received this order as of 12/07/2022

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team