Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2022120700291938
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 08 Dec 2022 05:15:38 -0800

Hello Walmart Team/ Kyle,

Customer Order Number: 200010561000053

Purchase Order No: 108733722147100

Thank you for contacting Designer Living.  Unfortunately, your order has already been processed and delivered. We are unable to change the shipping address. We cannot change the shipping address per the contract we have with Walmart.

Thank you for your order and shopping with Designer Living.

Sincerely,

Latesia

Customer Service Representative

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Kyle Bennett

Customer Order Number: 200010561000053

Purchase Order No: 108733722147100

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Bed in a Bag Gloria Coral 6-Piece Comforter with Sheet Set, Twin, Size: Twin, Actual Color: Damask Coral/1820916373

Agent message:   change address OTE-LAD

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team