Subject: RE:Message from Walmart.com Customer: Where is my order, 200010572508669 #Ref 2022120700291934
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 08 Dec 2022 04:57:42 -0800

Hello Katherine,

Customer Order Number:  200010572508669

Purchase Order No:  108733392103484

Thank you for your email.

We have entered a replacement order to be send to your address.

Please allow 8-10 business days for delivery.

We apologize for any inconvenience this may have caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.,

Katherine Lundgren-Frias wants to connect with you for the order below:

Customer Order Number:  200010572508669

Purchase Order No:  108733392103484

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen/1772840977

Customer Message:

My order was delivered to the wrong address on Dec 1st. FedEx stated to contact seller regarding lost package.
I would like it replaced.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team