Subject: RE:Please contact the customer - Other Reason #Ref 2022120600291818
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 07 Dec 2022 04:33:08 -0800

Hello Walmart Team/ LeeAnn,

Customer Order Number: 200010549663376

Purchase Order No: 108734134955804

Thank you for your order with Designer Living.

We have processed your refund in the amount of $8.00. Please allow 3-5 business days to see this as a credit on your statement.

Sincerely,

Latesia

Customer Service

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: LeeAnn Scales

Customer Order Number: 200010549663376

Purchase Order No: 108734134955804

Reason for Contact:  Other Reason

Item name/number:   Comfort Spaces Natalie 9-Piece Floral Blue/Red Comforter Set with Sheet Set, Queen, Size: Queen, Actual Color: Floral Blue/Red/1772840977

Agent message:   Hi designer living inc. customer called us today because of the first item that she purchased was cost for 24.99 and was stuck on processing was never delivered, right know she reordered it and the price went up please process pricematch for the item because customer is requesting to get the same price.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team