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Date: Tue, 06 Dec 2022 09:43:05 -0800
Subject: RE:Re: DL order # D22B17042E   #Ref 2022120500291777
From: "info@designerliving.com" <info@designerliving.com>
To: "austinteriors@yahoo.com" <austinteriors@yahoo.com>
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<p>Hello=20Kim,</p><p><br/></p><p>Thank=20you=20for=20your=20email.</p><p>A=
gain=20we=20want=20to=20apologize=20for=20the=20inconvenience.</p><p><br/><=
/p><p>Please=20note=20this=20is=20the=20process=20that=20we=20have=20to=20g=
o=20through=20to=20get=20this=20issue=20resolved.</p><p>We=20are=20working=
=20with=20Fedex=20and=20they=20are=20sending=20us=20daily=20updates=20regar=
ding=20your=20case.=20This=20process=20can=20take=20up=20to=201-8=20busines=
s=20days=20to=20complete.</p><p><br/></p><p>Thank=20you,</p><p>Latesia&nbsp=
;</p><p>Customer=20Service=20Rep.</p><p>Designer=20Living&nbsp;</p><p><br/>=
</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Hi=20this=20is=20Kim,</=
p><p><br/></p><p>thank=20you=20for=20update.&nbsp;=20I=20want=20to=20make=
=20it=20clear=20we=20are=20an=20interior=20design=20company.=20the=20week=
=20this=20delivery=20came=20in=20it=20was=20all=20part=20of=20several=20del=
iveries=20from=20several=20vendors=20for=20the=20same=20house.&nbsp;=20ever=
ything=20was=20moved=20and=20checked=20in=20together...the=20two=20items=20=
missing=20were=20never=20delivered=20hence=20the=20picture=20of=203=20boxes=
=20and=20not=205.&nbsp;&nbsp;</p><p><br/></p><p>At=20this=20time=20i=20have=
=20to=20move=20forward=20one=20way=20or=20the=20other.=20I=20either=20need=
=20the=20items=20resent=20and=20you=20deal=20with=20FedEx=20separately=20as=
=20this=20is=20the=20companies=20issue=20or=20i=20get=20a=20credit=20back=
=20and=20use=20it=20towards=20ordering=20again.&nbsp;=20same=20differencEe<=
/p><p><br/></p><p>Understand=20I=20am=20being=20held=20up=20now=20from=20mo=
ving=20foward=20and=20closing=20out=20this=20job=20until=20this=20is=20rect=
ified.=20My=20concern=20is=20there=20are=20future=20jobs=20and=20orders=20n=
ow=20pending=20as=20I=20fear=20if=20this=20situation=20occurs=20again=20we=
=20have=20no=20fall=20back.</p><p><br/></p><p>I=20also=20have=20it=20on=20c=
amera=20the=20fedexp=20deliveries=20that=20day=20and=20all=20week.&nbsp;=20=
Again=20we=20just=20need=20to=20move=20foward=20and=20get=20this=20figured=
=20out.&nbsp;=20Perhaps=20the=20wrong=20pkg=20we=20received=20is=20the=20ad=
dress=20that=20fed=20exp=20dropped=20off=20our=20pkgs=20to=20as=20the=20str=
eets=20in=20this=20area=20are=20all=20named=20similarly=20and=20it=20would=
=20not=20be=20first=20time=20for=20confusion.</p><p><br/></p><p>Please=20le=
t=20us=20know=20asap=20as=20we=20are=20almost=20a=20week=20out=20now=20with=
=20no=20resolve.</p><p><br/></p><p>thank=20you,</p><p><br/></p><p>kim=20joh=
nsen/AUSTINTERIORS=20AND=20ACCESS.</p><p><br/></p><p><span=20style=3d"color=
:#6000bf;font-size:18px;font-family:bookman=20old=20style,=20new=20york,=20=
times,=20serif"></span>&nbsp;</p><p><span=20style=3d"color:#6000bf;font-siz=
e:18px;font-family:bookman=20old=20style,=20new=20york,=20times,=20serif"><=
/span>&nbsp;</p><p><span=20style=3d"color:#6000bf;font-size:18px;font-famil=
y:bookman=20old=20style,=20new=20york,=20times,=20serif"></span>&nbsp;</p><=
p><span=20style=3d"color:#6000bf;font-size:18px;font-family:bookman=20old=
=20style,=20new=20york,=20times,=20serif"><em>Thanks,</em></span></p><p><sp=
an=20style=3d"color:#6000bf"></span><span=20style=3d"font-size:18px;font-fa=
mily:bookman=20old=20style,=20new=20york,=20times,=20serif">&nbsp;</span></=
p><p><span=20style=3d"color:#6000bf;font-size:18px;font-family:bookman=20ol=
d=20style,=20new=20york,=20times,=20serif"><em>Kim</em></span></p><p><span=
=20style=3d"color:#6000bf;font-size:18px;font-family:bookman=20old=20style,=
=20new=20york,=20times,=20serif"><em>Austinteriors=20and=20Accessories=20ll=
c</em></span></p><p><em><span=20style=3d"color:#6000bf;font-size:24px;font-=
family:Bookman=20Old=20Style"></span></em>&nbsp;</p><p><em><span=20style=3d=
"color:#6000bf;font-size:24px;font-family:Bookman=20Old=20Style"><img=20src=
=3d"http://www.austinteriors.com/AustinteriorsLogoNew.JPG"=20class=3d""/></=
span></em></p><p><br/></p><p><br/></p><p>On=20Monday,=20December=205,=20202=
2=20at=2003:33:04=20PM=20EST,=20info@designerliving.com</p><p><br/></p><p><=
br/></p><p>Hello=20Kim,</p><p><br/></p><p>I=20just=20wanted=20to=20give=20a=
n=20update=20as=20promised.=20We=20are=20still=20working=20with=20Fedex=20t=
o=20get=20this=20claim=20handled.</p><p>As=20of=20now=20Fedex=20still=20has=
=20not=20given=20us=20an=20update=20on=20your=20claim.=20As=20soon=20as=20t=
hey=20update=20us=20we=20will=20in=20return=20give=20you=20an=20update.</p>=
<p><br/></p><p>We=20apologize=20and=20appreciate=20your=20patience=20during=
=20this=20time.</p><p>Thank=20you,</p><p>Latesia</p><p>Customer=20Service=
=20Rep.</p><p>Designer=20Living&nbsp;</p>
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