Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2022120400291715
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 05 Dec 2022 10:25:25 -0800

Hello Walmart Team / Clara-

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010527833078 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below.  Fedex Tracking # 391307084260.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Clara Kent

Customer Order Number: 200010527833078

Purchase Order No: 108733395133011

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Vince Microfiber Bed in a Bag - 6-Piece Teal/Gray Comforter with Sheet Set, Twin/1265247192

Agent message:   Cx Didn't received the item please process the refund and send all the information to the email.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team