Subject: RE:Message from Walmart.com Customer: Where is my order, 200010636851717 #Ref 2022120500291741
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 05 Dec 2022 10:49:51 -0800

Hello Walmart Team / Catherine,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010636851717 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below.  Fedex Tracking # 391397429828.

We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.,

Catherine hooper wants to connect with you for the order below:

Customer Order Number:  200010636851717

Purchase Order No:  108733511184629

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Pierre Soft Microfiber 4-Piece Navy/Blue Sporty Striped Comforter Set, Queen/213999592

Customer Message:

Good morning, we contacted you from Walmart customer service requesting information because according to the system the package was delivered on December 3, but it was not delivered, please assist us the package was not delivered

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team