Subject: RE:Please contact the customer - Ask a question #Ref 2022120300291590
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 05 Dec 2022 06:31:32 -0800

Hello Walmart Team/ Michelle,

Unfortunately it is too late to cancel Walmart Customer Order Number: 200010593989107.

This order is already processing and too far into the system to prevent shipment at this time.

This order will be shipping on FedEx tracking #(s) 391584533737, 391584533748 & 391584476520.

If you would like to return your order after receiving it please follow the steps within your Walmart account.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Michelle Bertholf

Customer Order Number: 200010593989107

Purchase Order No: 108733721414103

Reason for Contact:  Ask a question

Item name/number:   Comfort Spaces Bed in a Bag Gloria Coral 6-Piece Comforter with Sheet Set, Twin, Size: Twin, Actual Color: Damask Coral/1820916373

Agent message:   please ship only 2 items. cx placed the order by accident . only need 2.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team