Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received #Ref 2022120200291528
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 02 Dec 2022 07:28:45 -0800

Hello Walmart Team / Beatrice,

Thank you for your email. Per the FedEx tracking details, the Walmart order # 200010582946374 was delivered to the address listed on the order. FedEx confirmed receipt of delivery by the photos taken below. We ask that you please check with family, friends, and nearby neighbors to see if someone retrieved the packages on your behalf.

Fedex Tracking Number  391141795781

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Beatrice Abinere

Customer Order Number: 200010582946374

Purchase Order No: 108733079892722

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Spaces Bed in a Bag Gloria 9-Piece Coral Comforter with Sheet Set, King, Size: King, Actual Color: Damask Coral/1686983361

Agent message:   Hi, this is Erica Kate from Walmart Customer Service. Customer didn't received this item, yet, it was marked as delivered. Could you please check this out and offer customer the best option you have there? Thank you and take care!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team