Subject: RE:Re: RE:Message from Walmart.com Customer: Where is my order, 200010615650088 #Ref 2022112900291354
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 01 Dec 2022 09:04:59 -0800

Hello Dana,

Thank you for your email.

Unfortunately, We have not yet heard back from Fedex at this time. Please be advised that this generally, these take between 1-8 business days to resolve.

Once Fedex completes their investigation, they will notify us of the results and we, in turn, will contact you directly.

We do appreciate your patience while the investigation is in progress.

Sincerely,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Good morning,

Any updates?

Thanks

Sent from AT&T Yahoo Mail on Android

On Wed, Nov 30, 2022 at 6:43 AM, Designer Living Inc.

Hello Dana,

Thank you for your email.  We have opened a tracer investigation with Fedex.  Generally, these take between 1-8 business days to resolve, but can be completed quicker.  Once Fedex completes their investigation, they will notify us of the results and we, in turn, will contact you directly.

We do appreciate your patience while the investigation is in progress.

Sincerely,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.,

Dana Pierce wants to connect with you for the order below:

Customer Order Number:  200010615650088

Purchase Order No:  108732555439395

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Cavoy Microfiber Faux Silk 5-Piece Diamond Tufted Taupe Comforter Set, Queen/252091894

Customer Message:

Per tracking info, my order should have arrived today.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team