Subject: RE:Re: Message from Walmart.com Customer: Cancel my order, 200010604042365 #Ref 2022113000291439
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 01 Dec 2022 06:23:59 -0800

Hello Asia,

Customer Order Number:  200010604042365

Purchase Order No:  108733614251780

Thank you for your email!

Please note that we cannot pass along those types of specific instructions to Fedex.  However, what you can do is put a note on your door the day of the delivery and providing those specific instructions to your driver.

Please also note, our current shipments do not require a signature unless you selected to require a signature at the time you placed the order.

Sincerely,

Latesia

Customer Service Rep.

Designer Living

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Can you please update the delivery instructions to leave the package on the patio as my neighbors are stealing my packages please and thank you

On Thu, Dec 1, 2022 at 7:09 AM Designer Living Inc. <[email-masked]> wrote:

Hello Walmart Team/ Asia,

Unfortunately it is too late to cancel Walmart Customer Order Number: 200010604042365.

This order is already processing and too far into the system to prevent shipment at this time.

This order will be shipping on FedEx tracking # 391461358135.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Dear Designer Living Inc.,

Asia Prescott wants to connect with you for the order below:

Customer Order Number:  200010604042365

Purchase Order No:  108733614251780

Reason for Contact:  Cancel my order

Item name/number:  Comfort Spaces Vixie Microfiber 3-Piece Purple/Charcoal Comforter Set, King/964788499

Customer Message:

Cancellation is requested

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team