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Message-ID: <9ad269182b50f646@85a2ff94fde31e3a>
Date: Thu, 25 Aug 2022 13:24:34 -0700
Subject: RE:RE: RE:RE: {EXTERNAL} RE:REQUEST RETURN CODE    #Ref 2022082500280313
From: "info@designerliving.com" <info@designerliving.com>
To: "sharlett.poindexter@elevancehealth.com" <sharlett.poindexter@elevancehealth.com>
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<p>You=20are=20welcome.</p><p><br/></p><p=20style=3d"white-space:=20normal;=
">Sincerely,</p><p=20style=3d"white-space:=20normal;">Helita</p><p=20style=
=3d"white-space:=20normal;">Designer=20Living=20Customer=20Service</p><p=20=
style=3d"white-space:=20normal;">1-888-879-8790</p><p=20style=3d"white-spac=
e:=20normal;"><a=20href=3d"mailto:info@designerliving.com"=20title=3d"block=
ed::mailto:info@designerliving.com">info@designerliving.com</a></p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p><br/></p><p=20class=3d"MsoNormal">Yes,=20I=20ordered=20thru=
=20JC=20Penney=e2=80=99s=20website=20,=20rec=e2=80=99d=20my=204=e2=80=9d=20=
topper=20with=20your=20receipts=20in=20the=20box=20=e2=80=93=20that=20is=20=
how=20I=20contacted=20Designer=20Living=20paper=20work=20in=20the=20box=20;=
=20go=20figure</p><p=20class=3d"MsoNormal">I=20will=20be=20doing=20further=
=20research=20once=20I=20get=20off=20work</p><p=20class=3d"MsoNormal">Thank=
s=20for=20responding=20back=20to=20me</p><p=20class=3d"MsoNormal"></p><p=20=
class=3d"MsoNormal"><strong>From:</strong>=20info@designerliving.com</p><p=
=20class=3d"MsoNormal"></p><p>Hello-</p><p></p><p>I=20am=20not=20sure=20if=
=20I=20clearly=20understand=20your=20inquiry.&nbsp;=20If=20you=20placed=20a=
nother=20order=20through=20JC=20Penny,=20and=20want=20to=20return=20the=20i=
tem,=20you=20will=20need=20to=20work<span=20style=3d"font-size:12.0pt;font-=
family:">directly&nbsp;</span>with=20JC=20Penny.&nbsp;=20Designer=20Living=
=20does=20not=20accept=20or=20handle=20returns=20for=20other=20partners.&nb=
sp;&nbsp;</p><p></p><p>However=20in=20reference=20to=20Designer=20Living=20=
order=20number&nbsp;D22609016B,=20we=20can=20assist=20with=20this=20order=
=20since=20you=20ordered=20directly=20from=20our=20site.&nbsp;=20In=20regar=
es=20to=20the=20amount=20you=20paid,=20the=20original=20retail=20price=20wa=
s&nbsp;<span=20style=3d"color:red">$189.99</span>.&nbsp;=20Once=20you=20app=
lied=0d=0a=20the=20(JLA50)=20coupon=20code,=20the=20order=20total=20came=20=
to&nbsp;<span=20style=3d"color:red">$94.99</span>.&nbsp;=20When=20you=20ini=
tiated=20the=20return,=20the=20cost=20of=20the=20return=20label=20was&nbsp;=
<span=20style=3d"color:red">$12.46</span>which=20is=20automatically=20deduc=
ted=20from=20your=20refund=20amount;=20so=20the=20return=20amount=20you=20w=
ill=20be=20receiving=20is<span=20style=3d"color:red">$82.53</span>.&nbsp;=
=20Please=20see=20the=20<span=20style=3d"font-size:12.0pt;font-family:">hig=
hlighted&nbsp;</span>information=20below=20for=20your=20review.&nbsp;=20Sho=
uld=20you=20have=20any=20further=20questions,=20you=20may=20contact=20us=20=
at=20888-879-8790.&nbsp;=20Thank=20you.</p><p></p><p>Order=20Number=20:</p>=
<p>D22609016B</p><p>Order=20Status=20:</p><p>Complete</p><p>Sales=20Channel=
=20Order=20Id=20:</p><p>Payment=20Method=20:</p><p>Credit=20Card</p><p>Sale=
s=20Channel=20:</p><p>Desktop</p><p>Payment=20Status=20:</p><p>Refund=20Par=
tial=20Success</p><p>Username=20:</p><p><a=20href=3d"https://urldefense.com=
/v3/__https:/admin.designerliving.com/Member/Member/SaveMember/9d584375-494=
3-490e-ab24-806892d8e10b__;!!IZ3lH8c!0aZaQ1P3HVgyiulTot0_N3yeTC8DyrHweKOcJ7=
nXjG-omveF_ES-aQ5IdNiAkS0YgI3wE3tGLvcxnh3EDuc1BgL2ECJd$"=20target=3d"_blank=
"><span=20style=3d"color:#676A6C">GinaFruik</span></a></p><p>Created=20Time=
=20:</p><p>06/09/2022=2003:03:25=20PM</p><p>CLAIM</p><table=20class=3d"MsoN=
ormalTable"=20border=3d"0"=20width=3d"844"=20style=3d"width:633.0pt"><thead=
><tr=20style=3d"box-sizing:=20border-box"=20class=3d"firstRow"><td=20width=
=3d"100"=20valign=3d"bottom"=20style=3d"width:75.0pt;background:white;paddi=
ng:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-=
align:center;line-height:18.75pt"><strong><span=20style=3d"font-family:">Pi=
cture</span></strong></p></td><td=20valign=3d"bottom"=20style=3d"background=
:white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20st=
yle=3d"line-height:18.75pt"><strong><span=20style=3d"font-family:">Product=
=20Name</span></strong></p></td><td=20valign=3d"bottom"=20style=3d"backgrou=
nd:white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20=
style=3d"line-height:18.75pt"><strong><span=20style=3d"font-family:">Brand<=
/span></strong></p></td><td=20valign=3d"bottom"=20style=3d"background:white=
;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=3d=
"line-height:18.75pt"><strong><span=20style=3d"font-family:">Attributes</sp=
an></strong></p></td><td=20width=3d"100"=20valign=3d"bottom"=20style=3d"wid=
th:75.0pt;background:white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20clas=
s=3d"MsoNormal"=20style=3d"text-align:center;line-height:18.75pt"><strong><=
span=20style=3d"font-family:">Regular=20Price</span></strong></p></td><td=
=20width=3d"250"=20valign=3d"bottom"=20style=3d"width:187.5pt;background:wh=
ite;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=
=3d"text-align:center;line-height:18.75pt"><strong><span=20style=3d"font-fa=
mily:">Price</span></strong></p></td><td=20width=3d"100"=20valign=3d"bottom=
"=20style=3d"width:75.0pt;background:white;padding:3.0pt=206.0pt=203.0pt=20=
6.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;line-height:18=
.75pt"><strong><span=20style=3d"font-family:">Order=20Qty</span></strong></=
p></td><td=20valign=3d"bottom"=20style=3d"background:white;padding:3.0pt=20=
6.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:cente=
r;line-height:18.75pt"><strong><span=20style=3d"font-family:">Canceled=20Qt=
y</span></strong></p></td><td=20valign=3d"bottom"=20style=3d"background:whi=
te;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=
=3d"text-align:center;line-height:18.75pt"><strong><span=20style=3d"font-fa=
mily:">Shipped=20Qty</span></strong></p></td><td=20width=3d"100"=20valign=
=3d"bottom"=20style=3d"width:75.0pt;background:white;padding:3.0pt=206.0pt=
=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;lin=
e-height:18.75pt"><strong><span=20style=3d"font-family:">Total</span></stro=
ng></p></td></tr></thead><tbody><tr=20style=3d"box-sizing:=20border-box"><t=
d=20width=3d"100"=20style=3d"width:75.0pt;background:#F9F9F9;padding:3.0pt=
=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inherit;font-v=
ariant:inherit;font-weight:inherit;font-stretch:=20inherit;font-size:inheri=
t"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;"><span=20style=3d=
"font-family:"><img=20width=3d"100"=20height=3d"100"=20id=3d"Picture_x0020_=
2"=20src=3d"cid:~WRD0002.jpg"=20alt=3d"Image=20removed=20by=20sender."/></s=
pan><span=20style=3d"font-family:"></span></p></td><td=20style=3d"backgroun=
d:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;fo=
nt-style:inherit;font-variant:inherit;font-weight:inherit;font-stretch:=20i=
nherit;font-size:inherit"><p=20class=3d"MsoNormal"><span=20style=3d"font-fa=
mily:"><a=20href=3d"https://urldefense.com/v3/__https:/www.designerliving.c=
om/products/sleep-philosophy/4-gel-memory-foam-with-3m-cover-mattress-toppe=
r/b37/7511*!id/646412__;Iw!!IZ3lH8c!0aZaQ1P3HVgyiulTot0_N3yeTC8DyrHweKOcJ7n=
XjG-omveF_ES-aQ5IdNiAkS0YgI3wE3tGLvcxnh3EDuc1Bin2zQUu$"=20target=3d"_blank"=
><span=20style=3d"color:#676A6C">4&quot;=0d=0a=20Gel=20Memory=20Foam=20with=
=203M=20Cover=20Mattress=20Topper</span></a></span></p><p=20class=3d"row"=
=20style=3d"vertical-align:baseline"><span=20style=3d"font-family:">Size=20=
:&nbsp;Full</span></p><p=20class=3d"row"=20style=3d"vertical-align:baseline=
;box-sizing:=20border-box"><span=20style=3d"font-family:">Color=20:&nbsp;Wh=
ite</span></p><p=20class=3d"row"=20style=3d"vertical-align:baseline;box-siz=
ing:=20border-box"><span=20style=3d"font-family:">Item=20No=20:&nbsp;BASI16=
-0451</span></p><p=20class=3d"row"=20style=3d"vertical-align:baseline;box-s=
izing:=20border-box"><span=20style=3d"font-family:">UPC=20:&nbsp;6757168250=
03</span></p></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=206.0pt=
=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inherit;font-variant:i=
nherit;font-weight:inherit;font-stretch:=20inherit;font-size:inherit"><p=20=
class=3d"MsoNormal"><span=20style=3d"font-family:">Sleep=20Philosophy</span=
></p></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=
=206.0pt;box-sizing:=20border-box;font-style:inherit;font-variant:inherit;f=
ont-weight:inherit;font-stretch:=20inherit;font-size:inherit"><br/></td><td=
=20style=3d"background:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.0pt;box-si=
zing:=20border-box;font-style:inherit;font-variant:inherit;font-weight:inhe=
rit;font-stretch:=20inherit;font-size:inherit"><p=20class=3d"MsoNormal"=20s=
tyle=3d"text-align:center;"><span=20style=3d"font-family:">$529.95</span></=
p></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.=
0pt;box-sizing:=20border-box;font-style:inherit;font-variant:inherit;font-w=
eight:inherit;font-stretch:=20inherit;font-size:inherit"><p=20class=3d"row"=
=20style=3d"text-align:center;vertical-align:baseline;box-sizing:=20border-=
box"><span=20class=3d"col-xs-6"><span=20style=3d"font-family:">Retail=20Pri=
ce=20:$189.99</span></span><span=20style=3d"font-family:"></span></p><p=20c=
lass=3d"row"=20style=3d"text-align:center;vertical-align:baseline;box-sizin=
g:=20border-box"><span=20class=3d"col-xs-6"><span=20style=3d"font-family:">=
Discount=20:</span></span><span=20class=3d"col-xs-6"><span=20style=3d"font-=
family:">-$0.00</span></span><span=20style=3d"font-family:"></span></p><p=
=20class=3d"row"=20style=3d"text-align:center;vertical-align:baseline;box-s=
izing:=20border-box"><span=20class=3d"col-xs-6"><span=20style=3d"font-famil=
y:">Product=20Coupon=20:</span></span><span=20class=3d"col-xs-6"><span=20st=
yle=3d"font-family:">-$95.00</span></span><span=20style=3d"font-family:"></=
span></p><p=20class=3d"row"=20style=3d"text-align:center;vertical-align:bas=
eline;box-sizing:=20border-box"><span=20class=3d"col-xs-6"><span=20style=3d=
"font-family:">Sale=20Price=20:$94.99</span></span><span=20style=3d"font-fa=
mily:"></span></p></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=206.=
0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inherit;font-varian=
t:inherit;font-weight:inherit;font-stretch:=20inherit;font-size:inherit"><p=
=20class=3d"MsoNormal"=20style=3d"text-align:center;"><span=20style=3d"font=
-family:">1</span></p></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=
=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inherit;font-v=
ariant:inherit;font-weight:inherit;font-stretch:=20inherit;font-size:inheri=
t"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;"><span=20style=3d=
"font-family:">0</span></p></td><td=20style=3d"background:#F9F9F9;padding:3=
.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inherit;fo=
nt-variant:inherit;font-weight:inherit;font-stretch:=20inherit;font-size:in=
herit"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;"><span=20styl=
e=3d"font-family:">1</span></p></td><td=20style=3d"background:#F9F9F9;paddi=
ng:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inheri=
t;font-variant:inherit;font-weight:inherit;font-stretch:=20inherit;font-siz=
e:inherit"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;"><span=20=
style=3d"font-family:">$94.99</span></p></td></tr></tbody></table><p>Total=
=20Retail=20Price=20:</p><p><span=20style=3d"color:black;background:yellow"=
>$189.99</span></p><p>Discount=20:</p><p><span=20class=3d"d-price-right"><s=
pan=20style=3d"color:#C0392B">-$0.00</span></span></p><p>Product=20Coupon=
=20:</p><p><span=20class=3d"d-price-right"><span=20style=3d"color:#C0392B;b=
ackground:yellow">-$95.00</span></span><span=20style=3d"color:black;backgro=
und:yellow">&nbsp;(Coupon=20Code=20:&nbsp;<a=20href=3d"https://urldefense.c=
om/v3/__https:/admin.designerliving.com/Market/Coupon/SaveCoupon?code=3dJLA=
50__;!!IZ3lH8c!0aZaQ1P3HVgyiulTot0_N3yeTC8DyrHweKOcJ7nXjG-omveF_ES-aQ5IdNiA=
kS0YgI3wE3tGLvcxnh3EDuc1Bu0-e5xU$"=20target=3d"_blank"><span=20style=3d"col=
or:#676A6C">JLA50</span></a>)</span></p><p>Order=20Coupon=20:</p><p><span=
=20class=3d"d-price-right"><span=20style=3d"color:#C0392B">-$0.00</span></s=
pan></p><p>Subtotal=20:</p><p><span=20style=3d"color:black;background:white=
">$94.99</span></p><p>Tax=20:</p><p><span=20class=3d"d-price-right">$0.00</=
span></p><p>Shipping=20Fee=20:</p><p><span=20class=3d"d-price-right">$0.00<=
/span></p><p>Require=20Signature=20Fee=20:</p><p><span=20class=3d"d-price-r=
ight">$0.00</span></p><p>Order=20Total=20:</p><p><span=20style=3d"color:bla=
ck;background:yellow">$94.99</span></p><p>Reward=20Points=20:</p><p><span=
=20class=3d"d-price-right"><span=20style=3d"color:#C0392B">-$0.00</span></s=
pan></p><p>Gift=20Card=20/=20Voucher=20:</p><p><span=20class=3d"d-price-rig=
ht"><span=20style=3d"color:#C0392B">-$0.00</span></span></p><p>Amount=20Due=
:</p><p><span=20class=3d"d-price-right">$94.99</span></p><p></p><p><span=20=
style=3d"font-family:">Sincerely,</span></p><p><span=20style=3d"font-family=
:">Helita</span></p><p><span=20style=3d"font-family:">Designer=20Living=20C=
ustomer=20Service</span></p><p><span=20style=3d"font-family:">1-888-879-879=
0</span></p><p><span=20style=3d"font-family:"><a=20href=3d"mailto:info@desi=
gnerliving.com"=20title=3d"blocked::mailto:info@designerliving.com">info@de=
signerliving.com</a></span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p></p><p=20class=3d"Ms=
oNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I=
=20have=20just=20noticed=20that=20the=20paper=20work=20in=20my=20new=20orde=
r=20is=20not=20correct=20,=20its=20old=20paper=20work=20on=20an=20old=20ord=
er=20dated:=2006/09/22</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto"></p><p=20class=3d"MsoNormal"=20style=
=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I=20work=20from=20&=
nbsp;home=20,=20I=20get=20off=20at=206pm=20est=20=e2=80=93=20I=20am=20going=
=20to=20attach=20the=20JC=20Penney=20email=20on=20this=20August=202022=20ne=
w=20order=20that=20shows=20I=20paid=20over=20$200=20for=20the=20topper</p><=
p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-botto=
m-alt:auto"></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto=
;mso-margin-bottom-alt:auto">This=20is=20very=20nerving=20,=20will=20send=
=20new=20order=20&nbsp;to=20you=20on=2008/26</p><p=20class=3d"MsoNormal"=20=
style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"></p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o"></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-marg=
in-bottom-alt:auto"><strong><span=20style=3d"font-family:">From:</span></st=
rong>=20info@designerliving.com</p><p=20class=3d"MsoNormal"=20style=3d"mso-=
margin-top-alt:auto;mso-margin-bottom-alt:auto"></p><p=20class=3d"MsoNormal=
"=20style=3d"mso-margin-top-alt:auto;margin-bottom:12.0pt"><span=20style=3d=
"font-size:10.0pt;color:red">This=20email=20originated=20outside=20the=20co=
mpany.=20Do=20not=20click=20links=20or=20attachments=20unless=20you=20recog=
nize=20the=20sender.</span></p><p>Hello-</p><p></p><p>Thank=20you=20for=20y=
our=20email.&nbsp;=20We=20are=20not=20sure=20what=20happened=20on=20your=20=
side;=20however=20we=20do=20show=20record=20of=20your=20order=20in=20our=20=
system.&nbsp;=20In=20addition,=20a=20return=20authorization=20was=20assigne=
d=20to=20your=20order.&nbsp;=20Please=20see=20the=20details=20below.&nbsp;=
=20Thank=20you.</p><p></p><p><span=20style=3d"color:black;background:yellow=
">RA=20Number=20:</span></p><p><span=20style=3d"color:black;background:yell=
ow">R227070A1F</span></p><p><span=20style=3d"color:black;background:yellow"=
>Created=20By=20:</span></p><p><span=20style=3d"color:black;background:yell=
ow">gina.fruik@jlahome.com</span></p><p>Status=20:</p><p>RefundIssued</p><p=
>Return=20Loc=20:</p><p>SD2</p><p><span=20style=3d"color:black;background:y=
ellow">Created=20Time=20:</span></p><p><span=20style=3d"color:black;backgro=
und:yellow">07/07/2022=2001:46:48=20PM</span></p><p><a=20href=3d"https://ur=
ldefense.com/v3/__https:/admin.designerliving.com/Market/Order/ShippingLabe=
lsPDF/R227070A1F__;!!IZ3lH8c!2A3YWq4-eG7If16QW0Josg2TvrGawAFN7s_E6Juig9AR-6=
-C9n8P7Qred6_LcdppnEAGeKeG933QC6xRhD413oM1BUJL$">DOWNLOAD</a></p><table=20c=
lass=3d"MsoNormalTable"=20border=3d"0"=20width=3d"844"=20style=3d"width:633=
.0pt"><thead><tr=20style=3d"box-sizing:=20border-box"=20class=3d"firstRow">=
<td=20width=3d"100"=20valign=3d"bottom"=20style=3d"width:75.0pt;background:=
white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20sty=
le=3d"text-align:center;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;=
line-height:18.75pt"><strong><span=20style=3d"font-family:">Picture</span><=
/strong></p></td><td=20valign=3d"bottom"=20style=3d"background:white;paddin=
g:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=3d"mso-ma=
rgin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:18.75pt"><strong><=
span=20style=3d"font-family:">Product=20Name</span></strong></p></td><td=20=
valign=3d"bottom"=20style=3d"background:white;padding:3.0pt=206.0pt=203.0pt=
=206.0pt"><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-m=
argin-bottom-alt:auto;line-height:18.75pt"><strong><span=20style=3d"font-fa=
mily:">Brand</span></strong></p></td><td=20valign=3d"bottom"=20style=3d"bac=
kground:white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNorma=
l"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-heigh=
t:18.75pt"><strong><span=20style=3d"font-family:">Attributes</span></strong=
></p></td><td=20width=3d"100"=20valign=3d"bottom"=20style=3d"width:75.0pt;b=
ackground:white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNor=
mal"=20style=3d"text-align:center;mso-margin-top-alt:auto;mso-margin-bottom=
-alt:auto;line-height:18.75pt"><strong><span=20style=3d"font-family:">Sale=
=20Price</span></strong></p></td><td=20width=3d"100"=20valign=3d"bottom"=20=
style=3d"width:75.0pt;background:white;padding:3.0pt=206.0pt=203.0pt=206.0p=
t"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;mso-margin-top-alt=
:auto;mso-margin-bottom-alt:auto;line-height:18.75pt"><strong><span=20style=
=3d"font-family:">Qty=20To=20Return</span></strong></p></td><td=20width=3d"=
100"=20valign=3d"bottom"=20style=3d"width:75.0pt;background:white;padding:3=
.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-alig=
n:center;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:18.=
75pt"><strong><span=20style=3d"font-family:">Received=20Qty</span></strong>=
</p></td><td=20width=3d"150"=20valign=3d"bottom"=20style=3d"width:112.5pt;b=
ackground:white;padding:3.0pt=206.0pt=203.0pt=206.0pt"><p=20class=3d"MsoNor=
mal"=20style=3d"text-align:center;mso-margin-top-alt:auto;mso-margin-bottom=
-alt:auto;line-height:18.75pt"><strong><span=20style=3d"font-family:">Retur=
n=20Reason</span></strong></p></td><td=20width=3d"150"=20valign=3d"bottom"=
=20style=3d"width:112.5pt;background:white;padding:3.0pt=206.0pt=203.0pt=20=
6.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:center;mso-margin-top=
-alt:auto;mso-margin-bottom-alt:auto;line-height:18.75pt"><strong><span=20s=
tyle=3d"font-family:">Tracking=20Number</span></strong></p></td></tr></thea=
d><tbody><tr=20style=3d"box-sizing:=20border-box"><td=20width=3d"100"=20sty=
le=3d"width:75.0pt;background:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.0pt=
;box-sizing:=20border-box;font-style:inherit;font-variant:inherit;font-weig=
ht:inherit;font-stretch:=20inherit;font-size:inherit"><p=20class=3d"MsoNorm=
al"=20style=3d"text-align:center;mso-margin-top-alt:auto;mso-margin-bottom-=
alt:auto;"><span=20style=3d"color:black"><img=20width=3d"100"=20height=3d"1=
00"=20id=3d"_x0000_i1026"=20src=3d"cid:~WRD0000.jpg"=20alt=3d"Image=20remov=
ed=20by=20sender."/></span></p></td><td=20style=3d"background:#F9F9F9;paddi=
ng:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inheri=
t;font-variant:inherit;font-weight:inherit;font-stretch:=20inherit;font-siz=
e:inherit"><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-=
margin-bottom-alt:auto"><span=20style=3d"color:black"><a=20href=3d"https://=
urldefense.com/v3/__https:/www.designerliving.com/products/sleep-philosophy=
/4-gel-memory-foam-with-3m-cover-mattress-topper/b37/7511*!id/646412__;Iw!!=
IZ3lH8c!2A3YWq4-eG7If16QW0Josg2TvrGawAFN7s_E6Juig9AR-6-C9n8P7Qred6_LcdppnEA=
GeKeG933QC6xRhD413iZ3ZN6N$"=20target=3d"_blank"><span=20style=3d"color:#676=
A6C">4&quot;=0d=0a=20Gel=20Memory=20Foam=20with=203M=20Cover=20Mattress=20T=
opper</span></a></span></p><p=20class=3d"row"=20style=3d"vertical-align:bas=
eline"><span=20style=3d"color:black">Size=20:&nbsp;Full</span></p><p=20clas=
s=3d"row"=20style=3d"vertical-align:baseline;box-sizing:=20border-box"><spa=
n=20style=3d"color:black">Color=20:&nbsp;White</span></p><p=20class=3d"row"=
=20style=3d"vertical-align:baseline;box-sizing:=20border-box"><span=20style=
=3d"color:black">Item=20No=20:&nbsp;BASI16-0451</span></p><p=20class=3d"row=
"=20style=3d"vertical-align:baseline;box-sizing:=20border-box"><span=20styl=
e=3d"color:black">SKU=20:&nbsp;675716825003</span></p></td><td=20style=3d"b=
ackground:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20borde=
r-box;font-style:inherit;font-variant:inherit;font-weight:inherit;font-stre=
tch:=20inherit;font-size:inherit"><p=20class=3d"MsoNormal"=20style=3d"mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto"><span=20style=3d"color:black=
">Sleep=20Philosophy</span></p></td><td=20style=3d"background:#F9F9F9;paddi=
ng:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inheri=
t;font-variant:inherit;font-weight:inherit;font-stretch:=20inherit;font-siz=
e:inherit"><br/></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=206.0p=
t=203.0pt=206.0pt;box-sizing:=20border-box;font-style:inherit;font-variant:=
inherit;font-weight:inherit;font-stretch:=20inherit;font-size:inherit"><p=
=20class=3d"MsoNormal"=20style=3d"text-align:center;mso-margin-top-alt:auto=
;mso-margin-bottom-alt:auto;"><span=20style=3d"color:black">$94.99</span></=
p></td><td=20style=3d"background:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.=
0pt;box-sizing:=20border-box;font-style:inherit;font-variant:inherit;font-w=
eight:inherit;font-stretch:=20inherit;font-size:inherit"><p=20class=3d"MsoN=
ormal"=20style=3d"text-align:center;mso-margin-top-alt:auto;mso-margin-bott=
om-alt:auto;"><span=20style=3d"color:black">1</span></p></td><td=20style=3d=
"background:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20bor=
der-box;font-style:inherit;font-variant:inherit;font-weight:inherit;font-st=
retch:=20inherit;font-size:inherit"><p=20class=3d"MsoNormal"=20style=3d"tex=
t-align:center;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;"><span=
=20style=3d"color:black">1</span></p></td><td=20style=3d"background:#F9F9F9=
;padding:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-box;font-style:=
inherit;font-variant:inherit;font-weight:inherit;font-stretch:=20inherit;fo=
nt-size:inherit"><p=20style=3d"vertical-align:baseline;box-sizing:=20border=
-box"><span=20style=3d"color:black">Other=20-=20Other</span></p><p=20style=
=3d"vertical-align:baseline;box-sizing:=20border-box"><span=20style=3d"colo=
r:black">I=20ordered=20the=20wrong=20size</span></p></td><td=20style=3d"bac=
kground:#F9F9F9;padding:3.0pt=206.0pt=203.0pt=206.0pt;box-sizing:=20border-=
box;font-style:inherit;font-variant:inherit;font-weight:inherit;font-stretc=
h:=20inherit;font-size:inherit"><p=20style=3d"text-align:center;vertical-al=
ign:baseline;box-sizing:=20border-box"><span=20style=3d"color:black"><a=20h=
ref=3d"https://urldefense.com/v3/__https:/www.fedex.com/fedextrack/?trknbr=
=3d275265645270__;!!IZ3lH8c!2A3YWq4-eG7If16QW0Josg2TvrGawAFN7s_E6Juig9AR-6-=
C9n8P7Qred6_LcdppnEAGeKeG933QC6xRhD413ulwzM7k$"=20target=3d"_blank"><span=
=20style=3d"color:#676A6C">275265645270</span></a></span></p></td></tr></tb=
ody></table><p></p><p>Sincerely,</p><p>Helita</p><p>Designer=20Living=20Cus=
tomer=20Service</p><p>1-888-879-8790</p><p><a=20href=3d"mailto:info@designe=
rliving.com"=20title=3d"blocked::mailto:info@designerliving.com">info@desig=
nerliving.com</a></p><p></p><p>ADDITIONAL=20ORDER=20INFO=20:=20ORDER#=20D22=
609016B</p><p>When=20I=20go=20into=20my=20Designer=20Living=20account=20:=
=20there=20is=20no=20order=20info=20there=20,=20that=20is=20why=20I=20do=20=
not=20find=20the=20=e2=80=9c=20RETURN=e2=80=9d=20button=20for=20my=20order=
=20,=20why=20is=20my=20order=20that=20I=20have=20received=20not=20listed=20=
with=20your=20company</p><p>Thanks</p><p></p><p><strong><span=20style=3d"fo=
nt-family:">From:</span></strong>&nbsp;info@designerliving.com</p><p></p><p=
=20style=3d"margin-bottom:12.0pt"><span=20style=3d"font-size:10.0pt;color:r=
ed">This=20email=20originated=20outside=20the=20company.=20Do=20not=20click=
=20links=20or=20attachments=20unless=20you=20recognize=20the=20sender.</spa=
n></p><p=20style=3d"margin-bottom:12.0pt">Thank=20you=20for=20your=20Email!=
=20One=20of=20our=20Customer=20Service=20representatives=20will=20respond=
=20to=20your=20inquiry=20within=20the=20next=2024=20business=20hours.=20We=
=20have=20assigned=20a=20reference=20number=20to=20your=20email=20subject,=
=20so=20please=20do=20not=20change=20or=20remove=0d=0a=20the=20subject=20of=
=20your=20email.</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p></p><p=20class=3d"MsoNormal"=20s=
tyle=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">DesignerLiving.=
com</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-marg=
in-bottom-alt:auto">Order=20#=2064068726</p><p=20class=3d"MsoNormal"=20styl=
e=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Date:=2006/09/2022=
</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-=
bottom-alt:auto">Item#=20BASI16-0451&nbsp;=20/=20F=204=e2=80=9d=20MEMORY=20=
FOAM=20MATTRESS=20TOPP</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto">ID#=2042161436</p><p=20class=3d"MsoN=
ormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"></p><=
p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-botto=
m-alt:auto">SHARLETT=20POINDEXTER</p><p=20class=3d"MsoNormal"=20style=3d"ms=
o-margin-top-alt:auto;mso-margin-bottom-alt:auto">1113=20FOREST=20PARK=20BL=
VD=20NW</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-=
margin-bottom-alt:auto">ROANOKE,=20VA=2024017</p><p=20class=3d"MsoNormal"=
=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">540.595.997=
3</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin=
-bottom-alt:auto"></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-al=
t:auto;mso-margin-bottom-alt:auto">Sorry=20for=20returning=20this=20topper=
=20,=20but=20its=20to=20stiff=20/=20hard=20=e2=80=93=20I=20need=20something=
=20soft=20as=20cotton</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top=
-alt:auto;mso-margin-bottom-alt:auto">Please=20send=20RETURN=20CODE=20to=20=
this=20email=20address=20as=20soon=20as=20possible=20=e2=80=93=20thank=20yo=
u</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin=
-bottom-alt:auto"><a=20href=3d"mailto:Sharlett.poindexter@elevancehealth.co=
m">Sharlett.poindexter@elevancehealth.com</a></p><p=20class=3d"MsoNormal"=
=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"></p><p=20cl=
ass=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:=
auto">NOTE:=20I=20created=20account=20with=20Designer=20Living=20but=20unde=
r=20return=20=e2=80=93=20there=20is=20no=20link=20that=20says:=20=e2=80=9c=
=20REQUEST=20RETURN=e2=80=9d</p><p=20class=3d"MsoNormal"=20style=3d"mso-mar=
gin-top-alt:auto;mso-margin-bottom-alt:auto"></p><table=20class=3d"MsoNorma=
lTable"=20border=3d"0"=20width=3d"640"=20style=3d"width:480.0pt;border-coll=
apse:collapse"><tbody><tr=20style=3d"height:13.05pt"=20class=3d"firstRow"><=
td=20width=3d"640"=20colspan=3d"2"=20valign=3d"top"=20style=3d"width:479.9p=
t;border:none;border-bottom:solid=20#1A3673=201.0pt;padding:0in=200in=200in=
=200in;height:13.05pt"><br/></td></tr><tr=20style=3d"height:3.5pt"><td=20wi=
dth=3d"120"=20valign=3d"top"=20style=3d"width:1.25in;padding:0in=200in=200i=
n=200in;height:3.5pt"><br/></td><td=20width=3d"520"=20valign=3d"top"=20styl=
e=3d"width:389.9pt;padding:0in=200in=200in=200in;height:3.5pt"><br/></td></=
tr><tr=20style=3d"height:10.25pt"><td=20width=3d"120"=20rowspan=3d"4"=20val=
ign=3d"top"=20style=3d"width:1.25in;padding:0in=200in=200in=200in;height:10=
.25pt"><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;margin-r=
ight:-11.9pt;mso-margin-bottom-alt:auto"><img=20width=3d"96"=20height=3d"41=
"=20id=3d"_x0000_i1025"=20src=3d"cid:image001.png@01D8B86A.0A771490"=20alt=
=3d"A=20picture=20containing=20text,=20sign=0d=0a=0d=0aDescription=20automa=
tically=20generated"/></p></td><td=20width=3d"520"=20valign=3d"top"=20style=
=3d"width:389.9pt;padding:0in=200in=200in=200in;height:10.25pt"><br/></td><=
/tr><tr=20style=3d"height:28.1pt"><td=20width=3d"520"=20valign=3d"top"=20st=
yle=3d"width:389.9pt;padding:0in=200in=200in=200in;height:28.1pt"><p=20clas=
s=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:au=
to"><strong><span=20style=3d"font-family:">Sharlett=20Poindexter</span></st=
rong></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-ma=
rgin-bottom-alt:auto"><span=20style=3d"font-size:9.0pt;color:#282336">Custo=
mer=20Service=20Rep=20II</span></p><p=20class=3d"MsoNormal"=20style=3d"mso-=
margin-top-alt:auto;mso-margin-bottom-alt:auto"><span=20style=3d"font-size:=
9.0pt;color:#282336">602=20S.=20Jefferson=20St.</span></p><p=20class=3d"Mso=
Normal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><spa=
n=20style=3d"font-size:9.0pt;color:#282336">Roanoke,=20VA=2024011</span></p=
><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bot=
tom-alt:auto"><span=20style=3d"font-size:9.0pt;color:#282336"><a=20href=3d"=
mailto:Sharlett.poindexter@elevancehealth.com">Sharlett.poindexter@elevance=
health.com</a></span></p></td></tr><tr=20style=3d"height:23.4pt"><td=20widt=
h=3d"520"=20valign=3d"top"=20style=3d"width:389.9pt;padding:0in=200in=200in=
=200in;height:23.4pt"><br/></td></tr><tr=20style=3d"height:8.55pt"><td=20wi=
dth=3d"520"=20valign=3d"top"=20style=3d"width:389.9pt;padding:0in=200in=200=
in=200in;height:8.55pt"><br/></td></tr><tr=20style=3d"height:8.55pt"><td=20=
width=3d"120"=20valign=3d"top"=20style=3d"width:1.25in;padding:0in=200in=20=
0in=200in;height:8.55pt"><br/></td><td=20width=3d"520"=20valign=3d"top"=20s=
tyle=3d"width:389.9pt;padding:0in=200in=200in=200in;height:8.55pt"><br/></t=
d></tr><tr=20style=3d"height:8.55pt"><td=20width=3d"120"=20valign=3d"top"=
=20style=3d"width:1.25in;padding:0in=200in=200in=200in;height:8.55pt"><br/>=
</td><td=20width=3d"520"=20valign=3d"top"=20style=3d"width:389.9pt;padding:=
0in=200in=200in=200in;height:8.55pt"><br/></td></tr><tr=20style=3d"height:7=
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