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Message-ID: <a30e899da49f6a1a@a2ec97df9b63db41>
Date: Thu, 25 Aug 2022 09:36:31 -0700
Subject: RE:REQUEST RETURN CODE    #Ref 2022082500280313
From: "info@designerliving.com" <info@designerliving.com>
To: "sharlett.poindexter@elevancehealth.com" <sharlett.poindexter@elevancehealth.com>
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<p>Hello-</p><p><br/></p><p><span=20style=3d"font-family:&#39;Arial&#39;,&#=
39;sans-serif&#39;;color:black">Thank=20you=20for=20your=20email.&nbsp;=20W=
e=20are=20not=20sure=20what=20happened=20on=20your=20side;=20however=20we=
=20do=20show=20record=20of=20your=20order=20in=20our=20system.&nbsp;=20In=
=20addition,=20a=20return=20authorization=20was=20assigned=20to=20your=20or=
der.&nbsp;=20Please=20see=20the=20details=20below.&nbsp;=20Thank=20you.</sp=
an></p><p><br/></p><p><span=20style=3d"background-color:=20rgb(255,=20255,=
=200);">RA=20Number=20:</span></p><p><span=20style=3d"background-color:=20r=
gb(255,=20255,=200);">R227070A1F</span></p><p><span=20style=3d"background-c=
olor:=20rgb(255,=20255,=200);">Created=20By=20:</span></p><p><span=20style=
=3d"background-color:=20rgb(255,=20255,=200);">gina.fruik@jlahome.com</span=
></p><p>Status=20:</p><p>RefundIssued</p><p>Return=20Loc=20:</p><p>SD2</p><=
p><span=20style=3d"background-color:=20rgb(255,=20255,=200);">Created=20Tim=
e=20:</span></p><p><span=20style=3d"background-color:=20rgb(255,=20255,=200=
);">07/07/2022=2001:46:48=20PM</span></p><p><a=20class=3d"btn=20btn-default=
"=20href=3d"https://admin.designerliving.com/Market/Order/ShippingLabelsPDF=
/R227070A1F"=20style=3d"box-sizing:=20border-box;=20margin:=200px;=20paddin=
g:=204px=2012px;=20font-style:=20inherit;=20font-variant:=20inherit;=20font=
-stretch:=20inherit;=20font-size:=2014px;=20font-family:=20inherit;=20line-=
height:=201.42857;=20vertical-align:=20middle;=20background-color:=20rgb(12=
7,=20140,=20141);=20color:=20rgb(255,=20255,=20255);=20text-decoration-line=
:=20none;=20outline:=20none;=20cursor:=20pointer;=20display:=20inline-block=
;=20text-align:=20center;=20white-space:=20nowrap;=20touch-action:=20manipu=
lation;=20user-select:=20none;=20background-image:=20none;=20border:=201px=
=20solid=20rgb(127,=20140,=20141);=20border-radius:=200px;=20text-transform=
:=20uppercase;">DOWNLOAD</a></p><table=20class=3d"table=20table-hover=20tab=
le-height-middle=20table-bordered=20table-striped"=20width=3d"1013"=20style=
=3d"width:=20844px;"><thead=20style=3d"box-sizing:=20border-box;=20margin:=
=200px;=20padding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;"=
><tr=20style=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=200px=
;=20font:=20inherit;=20vertical-align:=20baseline;"=20class=3d"firstRow"><t=
h=20class=3d"w100=20text-center"=20style=3d"box-sizing:=20border-box;=20mar=
gin:=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant=
:=20inherit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-fami=
ly:=20inherit;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-al=
ign:=20center;=20width:=20100px;=20border-top:=200px;=20color:=20rgb(103,=
=20106,=20108);=20background:=20rgb(255,=20255,=20255);">Picture</th><th=20=
style=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=204px=208px;=
=20font-style:=20inherit;=20font-variant:=20inherit;=20font-stretch:=20inhe=
rit;=20font-size:=20inherit;=20font-family:=20inherit;=20line-height:=2025p=
x;=20vertical-align:=20bottom;=20text-align:=20left;=20border-top:=200px;=
=20color:=20rgb(103,=20106,=20108);=20background:=20rgb(255,=20255,=20255);=
">Product=20Name</th><th=20style=3d"box-sizing:=20border-box;=20margin:=200=
px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20inhe=
rit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-family:=20in=
herit;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-align:=20l=
eft;=20border-top:=200px;=20color:=20rgb(103,=20106,=20108);=20background:=
=20rgb(255,=20255,=20255);">Brand</th><th=20style=3d"box-sizing:=20border-b=
ox;=20margin:=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20fon=
t-variant:=20inherit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20=
font-family:=20inherit;=20line-height:=2025px;=20vertical-align:=20bottom;=
=20text-align:=20left;=20border-top:=200px;=20color:=20rgb(103,=20106,=2010=
8);=20background:=20rgb(255,=20255,=20255);">Attributes</th><th=20class=3d"=
w100=20text-center"=20style=3d"box-sizing:=20border-box;=20margin:=200px;=
=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20inherit=
;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-family:=20inher=
it;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-align:=20cent=
er;=20width:=20100px;=20border-top:=200px;=20color:=20rgb(103,=20106,=20108=
);=20background:=20rgb(255,=20255,=20255);">Sale=20Price</th><th=20class=3d=
"w100=20text-center"=20style=3d"box-sizing:=20border-box;=20margin:=200px;=
=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20inherit=
;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-family:=20inher=
it;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-align:=20cent=
er;=20width:=20100px;=20border-top:=200px;=20color:=20rgb(103,=20106,=20108=
);=20background:=20rgb(255,=20255,=20255);">Qty=20To=20Return</th><th=20cla=
ss=3d"w100=20text-center"=20style=3d"box-sizing:=20border-box;=20margin:=20=
0px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20inh=
erit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-family:=20i=
nherit;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-align:=20=
center;=20width:=20100px;=20border-top:=200px;=20color:=20rgb(103,=20106,=
=20108);=20background:=20rgb(255,=20255,=20255);">Received=20Qty</th><th=20=
class=3d"w150=20text-center"=20style=3d"box-sizing:=20border-box;=20margin:=
=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20=
inherit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-family:=
=20inherit;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-align=
:=20center;=20width:=20150px;=20border-top:=200px;=20color:=20rgb(103,=2010=
6,=20108);=20background:=20rgb(255,=20255,=20255);">Return=20Reason</th><th=
=20class=3d"w150=20text-center"=20style=3d"box-sizing:=20border-box;=20marg=
in:=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=
=20inherit;=20font-stretch:=20inherit;=20font-size:=20inherit;=20font-famil=
y:=20inherit;=20line-height:=2025px;=20vertical-align:=20bottom;=20text-ali=
gn:=20center;=20width:=20150px;=20border-top:=200px;=20color:=20rgb(103,=20=
106,=20108);=20background:=20rgb(255,=20255,=20255);">Tracking=20Number</th=
></tr></thead><tbody=20style=3d"box-sizing:=20border-box;=20margin:=200px;=
=20padding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;"><tr=20=
style=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=200px;=20fon=
t:=20inherit;=20vertical-align:=20baseline;=20background-color:=20rgb(249,=
=20249,=20249);"><td=20class=3d"w100=20text-center"=20style=3d"box-sizing:=
=20border-box;=20margin:=200px;=20padding:=204px=208px;=20font-style:=20inh=
erit;=20font-variant:=20inherit;=20font-weight:=20inherit;=20font-stretch:=
=20inherit;=20font-size:=20inherit;=20font-family:=20inherit;=20line-height=
:=201.53846;=20vertical-align:=20middle;=20text-align:=20center;=20color:=
=20rgb(103,=20106,=20108);"=20width=3d"100"><a=20title=3d"View=20Logo"=20st=
yle=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=200px;=20font:=
=20inherit;=20vertical-align:=20baseline;=20background-color:=20transparent=
;=20outline:=20none;=20cursor:=20pointer;"><img=20class=3d"table-img-50"=20=
src=3d"/ueditor/net/upload/image/20220825/6379701676141480576057630.jpgw=3d=
150&h=3d150"/></a></td><td=20style=3d"box-sizing:=20border-box;=20margin:=
=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20=
inherit;=20font-weight:=20inherit;=20font-stretch:=20inherit;=20font-size:=
=20inherit;=20font-family:=20inherit;=20line-height:=201.53846;=20vertical-=
align:=20middle;=20color:=20rgb(103,=20106,=20108);"><a=20title=3d""=20clas=
s=3d"link"=20href=3d"https://www.designerliving.com/products/sleep-philosop=
hy/4-gel-memory-foam-with-3m-cover-mattress-topper/b37/7511#!id/646412"=20t=
arget=3d"_blank"=20style=3d"box-sizing:=20border-box;=20margin:=200px;=20pa=
dding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;=20background=
-color:=20transparent;=20color:=20rgb(103,=20106,=20108);=20outline:=20none=
;=20cursor:=20pointer;">4&quot;=20Gel=20Memory=20Foam=20with=203M=20Cover=
=20Mattress=20Topper</a><p=20class=3d"row"=20style=3d"box-sizing:=20border-=
box;=20font:=20inherit;=20vertical-align:=20baseline;">Size=20:&nbsp;<span=
=20style=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=200px;=20=
font:=20inherit;=20vertical-align:=20baseline;">Full</span></p><p=20class=
=3d"row"=20style=3d"box-sizing:=20border-box;=20font:=20inherit;=20vertical=
-align:=20baseline;">Color=20:&nbsp;<span=20style=3d"box-sizing:=20border-b=
ox;=20margin:=200px;=20padding:=200px;=20font:=20inherit;=20vertical-align:=
=20baseline;">White</span></p><p=20class=3d"row"=20style=3d"box-sizing:=20b=
order-box;=20font:=20inherit;=20vertical-align:=20baseline;">Item=20No=20:&=
nbsp;<span=20style=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=
=200px;=20font:=20inherit;=20vertical-align:=20baseline;">BASI16-0451</span=
></p><p=20class=3d"row"=20style=3d"box-sizing:=20border-box;=20font:=20inhe=
rit;=20vertical-align:=20baseline;">SKU=20:&nbsp;<span=20style=3d"box-sizin=
g:=20border-box;=20margin:=200px;=20padding:=200px;=20font:=20inherit;=20ve=
rtical-align:=20baseline;">675716825003</span></p></td><td=20style=3d"box-s=
izing:=20border-box;=20margin:=200px;=20padding:=204px=208px;=20font-style:=
=20inherit;=20font-variant:=20inherit;=20font-weight:=20inherit;=20font-str=
etch:=20inherit;=20font-size:=20inherit;=20font-family:=20inherit;=20line-h=
eight:=201.53846;=20vertical-align:=20middle;=20color:=20rgb(103,=20106,=20=
108);">Sleep=20Philosophy</td><td=20style=3d"box-sizing:=20border-box;=20ma=
rgin:=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-varian=
t:=20inherit;=20font-weight:=20inherit;=20font-stretch:=20inherit;=20font-s=
ize:=20inherit;=20font-family:=20inherit;=20line-height:=201.53846;=20verti=
cal-align:=20middle;=20color:=20rgb(103,=20106,=20108);"><br/></td><td=20cl=
ass=3d"text-center"=20style=3d"box-sizing:=20border-box;=20margin:=200px;=
=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20inherit=
;=20font-weight:=20inherit;=20font-stretch:=20inherit;=20font-size:=20inher=
it;=20font-family:=20inherit;=20line-height:=201.53846;=20vertical-align:=
=20middle;=20text-align:=20center;=20color:=20rgb(103,=20106,=20108);">$94.=
99</td><td=20class=3d"text-center"=20style=3d"box-sizing:=20border-box;=20m=
argin:=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-varia=
nt:=20inherit;=20font-weight:=20inherit;=20font-stretch:=20inherit;=20font-=
size:=20inherit;=20font-family:=20inherit;=20line-height:=201.53846;=20vert=
ical-align:=20middle;=20text-align:=20center;=20color:=20rgb(103,=20106,=20=
108);">1</td><td=20class=3d"text-center"=20style=3d"box-sizing:=20border-bo=
x;=20margin:=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font=
-variant:=20inherit;=20font-weight:=20inherit;=20font-stretch:=20inherit;=
=20font-size:=20inherit;=20font-family:=20inherit;=20line-height:=201.53846=
;=20vertical-align:=20middle;=20text-align:=20center;=20color:=20rgb(103,=
=20106,=20108);">1</td><td=20style=3d"box-sizing:=20border-box;=20margin:=
=200px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20=
inherit;=20font-weight:=20inherit;=20font-stretch:=20inherit;=20font-size:=
=20inherit;=20font-family:=20inherit;=20line-height:=201.53846;=20vertical-=
align:=20middle;=20color:=20rgb(103,=20106,=20108);"><p=20style=3d"box-sizi=
ng:=20border-box;=20font:=20inherit;=20vertical-align:=20baseline;">Other=
=20-=20Other</p><p=20style=3d"box-sizing:=20border-box;=20font:=20inherit;=
=20vertical-align:=20baseline;">I=20ordered=20the=20wrong=20size</p></td><t=
d=20class=3d"text-center"=20style=3d"box-sizing:=20border-box;=20margin:=20=
0px;=20padding:=204px=208px;=20font-style:=20inherit;=20font-variant:=20inh=
erit;=20font-weight:=20inherit;=20font-stretch:=20inherit;=20font-size:=20i=
nherit;=20font-family:=20inherit;=20line-height:=201.53846;=20vertical-alig=
n:=20middle;=20text-align:=20center;=20color:=20rgb(103,=20106,=20108);"><p=
=20style=3d"box-sizing:=20border-box;=20font:=20inherit;=20vertical-align:=
=20baseline;"><span=20style=3d"box-sizing:=20border-box;=20margin:=200px;=
=20padding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;"><a=20t=
arget=3d"_blank"=20href=3d"https://www.fedex.com/fedextrack/?trknbr=3d27526=
5645270"=20style=3d"box-sizing:=20border-box;=20margin:=200px;=20padding:=
=200px;=20font:=20inherit;=20vertical-align:=20baseline;=20background-color=
:=20transparent;=20color:=20rgb(103,=20106,=20108);=20text-decoration-line:=
=20none;=20outline:=20none;=20cursor:=20pointer;">275265645270</a></span></=
p></td></tr></tbody></table><p><br/></p><p><span=20style=3d"font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;">Sincerely,</span></p><p><span=20style=3d=
"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Helita</span></p><p><spa=
n=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Designer=20L=
iving=20Customer=20Service</span></p><p><span=20style=3d"font-family:&#39;A=
rial&#39;,&#39;sans-serif&#39;">1-888-879-8790</span></p><p><span=20style=
=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;"><a=20href=3d"mailto:i=
nfo@designerliving.com"=20title=3d"blocked::mailto:info@designerliving.com"=
>info@designerliving.com</a></span></p><p><br/></p><p=20style=3d"white-spac=
e:=20normal">ADDITIONAL=20ORDER=20INFO=20:=20ORDER#=20D22609016B</p><p=20st=
yle=3d"white-space:=20normal">When=20I=20go=20into=20my=20Designer=20Living=
=20account=20:=20there=20is=20no=20order=20info=20there=20,=20that=20is=20w=
hy=20I=20do=20not=20find=20the=20=e2=80=9c=20RETURN=e2=80=9d=20button=20for=
=20my=20order=20,=20why=20is=20my=20order=20that=20I=20have=20received=20no=
t=20listed=20with=20your=20company</p><p=20style=3d"white-space:=20normal">=
Thanks</p><p=20style=3d"white-space:=20normal"><br/></p><p=20style=3d"white=
-space:=20normal"><strong>From:</strong>&nbsp;info@designerliving.com</p><p=
=20style=3d"white-space:=20normal"><br/></p><p=20style=3d"margin-bottom:=20=
16px;white-space:=20normal"><span=20style=3d"font-size:=2013px;color:=20red=
">This=20email=20originated=20outside=20the=20company.=20Do=20not=20click=
=20links=20or=20attachments=20unless=20you=20recognize=20the=20sender.</spa=
n></p><p=20style=3d"margin-bottom:=2016px;white-space:=20normal">Thank=20yo=
u=20for=20your=20Email!=20One=20of=20our=20Customer=20Service=20representat=
ives=20will=20respond=20to=20your=20inquiry=20within=20the=20next=2024=20bu=
siness=20hours.=20We=20have=20assigned=20a=20reference=20number=20to=20your=
=20email=20subject,=20so=20please=20do=20not=20change=20or=20remove=20the=
=20subject=20of=20your=20email.<br/><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p=
><p=20class=3d"MsoNormal">DesignerLiving.com</p><p=20class=3d"MsoNormal">Or=
der=20#=2064068726</p><p=20class=3d"MsoNormal">Date:=2006/09/2022</p><p=20c=
lass=3d"MsoNormal">Item#=20BASI16-0451&nbsp;=20/=20F=204=e2=80=9d=20MEMORY=
=20FOAM=20MATTRESS=20TOPP</p><p=20class=3d"MsoNormal">ID#=2042161436</p><p=
=20class=3d"MsoNormal"><br/></p><p=20class=3d"MsoNormal">SHARLETT=20POINDEX=
TER</p><p=20class=3d"MsoNormal">1113=20FOREST=20PARK=20BLVD=20NW</p><p=20cl=
ass=3d"MsoNormal">ROANOKE,=20VA=2024017</p><p=20class=3d"MsoNormal">540.595=
.9973</p><p=20class=3d"MsoNormal"><br/></p><p=20class=3d"MsoNormal">Sorry=
=20for=20returning=20this=20topper=20,=20but=20its=20to=20stiff=20/=20hard=
=20=e2=80=93=20I=20need=20something=20soft=20as=20cotton</p><p=20class=3d"M=
soNormal">Please=20send=20RETURN=20CODE=20to=20this=20email=20address=20as=
=20soon=20as=20possible=20=e2=80=93=20thank=20you</p><p=20class=3d"MsoNorma=
l"><a=20href=3d"mailto:Sharlett.poindexter@elevancehealth.com">Sharlett.poi=
ndexter@elevancehealth.com</a></p><p=20class=3d"MsoNormal"><br/></p><p=20cl=
ass=3d"MsoNormal">NOTE:=20I=20created=20account=20with=20Designer=20Living=
=20but=20under=20return=20=e2=80=93=20there=20is=20no=20link=20that=20says:=
=20=e2=80=9c=20REQUEST=20RETURN=e2=80=9d</p><p=20class=3d"MsoNormal"><br/><=
/p><table=20class=3d"MsoNormalTable"=20border=3d"0"=20width=3d"640"=20style=
=3d"border-collapse:collapse"><tbody><tr=20style=3d"height:13.05pt"=20class=
=3d"firstRow"><td=20width=3d"640"=20colspan=3d"2"=20valign=3d"top"=20style=
=3d"width:479.9pt;border:none;border-bottom:solid=20#1A3673=201.0pt;padding=
:0in=200in=200in=200in;height:13.05pt"><p=20class=3d"MsoNormal"=20style=3d"=
margin-right:2.85pt;line-height:150%"><span=20style=3d"font-size:5.0pt;line=
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an=20style=3d"font-size:9.0pt;color:#282336">Customer=20Service=20Rep=20II<=
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d></tr><tr=20style=3d"height:7.65pt"><td=20width=3d"120"=20valign=3d"top"=
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