Subject: RE:REQUEST RETURN CODE #Ref 2022082500280313
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 25 Aug 2022 09:36:31 -0700

Hello-

Thank you for your email.  We are not sure what happened on your side; however we do show record of your order in our system.  In addition, a return authorization was assigned to your order.  Please see the details below.  Thank you.

RA Number :

R227070A1F

Created By :

[email-masked]

Status :

RefundIssued

Return Loc :

SD2

Created Time :

07/07/2022 01:46:48 PM

DOWNLOAD

Picture

Product Name

Brand

Attributes

Sale Price

Qty To Return

Received Qty

Return Reason

Tracking Number

4" Gel Memory Foam with 3M Cover Mattress Topper
Size : Full

Color : White

Item No : BASI16-0451

SKU : 675716825003

Sleep Philosophy

$94.99

1

1

Other - Other

I ordered the wrong size

275265645270

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

ADDITIONAL ORDER INFO : ORDER# D22609016B

When I go into my Designer Living account : there is no order info there , that is why I do not find the “ RETURN” button for my order , why is my order that I have received not listed with your company

Thanks

From: [email-masked]

This email originated outside the company. Do not click links or attachments unless you recognize the sender.

Thank you for your Email! One of our Customer Service representatives will respond to your inquiry within the next 24 business hours. We have assigned a reference number to your email subject, so please do not change or remove the subject of your email.

===============================================================================

DesignerLiving.com

Order # 64068726

Date: 06/09/2022

Item# BASI16-0451  / F 4” MEMORY FOAM MATTRESS TOPP

ID# 42161436

SHARLETT POINDEXTER

1113 FOREST PARK BLVD NW

ROANOKE, VA 24017

540.595.9973

Sorry for returning this topper , but its to stiff / hard – I need something soft as cotton

Please send RETURN CODE to this email address as soon as possible – thank you

[email-masked]

NOTE: I created account with Designer Living but under return – there is no link that says: “ REQUEST RETURN”

Sharlett Poindexter

Customer Service Rep II

602 S. Jefferson St.

Roanoke, VA 24011

[email-masked]

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