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Message-ID: <82c307dc5a131e23@b2be5f85af6e0ec2>
Date: Mon, 25 Jul 2022 04:41:41 -0700
Subject: RE:Problem with chairs sold by Wayfair   #Ref 2022072200290200
From: "info@designerliving.com" <info@designerliving.com>
To: "kbcmbgray@gmail.com" <kbcmbgray@gmail.com>
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<p=20style=3d"margin-top:5px;margin-bottom:=205px"><span=20style=3d"font-si=
ze:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Hello=
,</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px"><span=20styl=
e=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:=
black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px">=
<span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif=
&#39;;color:black">Thank=20you=20for=20your=20email.=20Sorry=20to=20hear=20=
of=20the=20issues=20you=20are=20having.=20Since=20you=20didn&#39;t=20order=
=20directly=20through=20Designer=20Living,=20please=20send=20your=20request=
=20to=20JLAHOME=20at:=20jlacs@jlahome.com</span></p><p=20style=3d"margin-to=
p:5px;margin-bottom:=205px"><span=20style=3d"font-size:16px;font-family:&#3=
9;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:=205px"><span=20style=3d"font-size:16px;fo=
nt-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">You=20can=20ema=
il=20your=20concerns=20to:=20jlacs@jlahome.com,=20Monday-Friday=207:00am-3:=
30pm=20(PST).&nbsp;=20Please=20be=20sure=20to=20provide=20a=20copy=20of=20t=
he=20original=20purchase=20receipt=20at=20the=20time=20of=20your=20request.=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px"><span=20style=
=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:b=
lack"><br/></span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px"><s=
pan=20style=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#=
39;;color:black">Thank=20you,</span></p><p=20style=3d"margin-top:5px;margin=
-bottom:=205px"><span=20style=3d"font-size:16px;font-family:&#39;Arial&#39;=
,&#39;sans-serif&#39;;color:black">Latesia&nbsp;</span></p><p=20style=3d"ma=
rgin-top:5px;margin-bottom:=205px"><span=20style=3d"font-size:16px;font-fam=
ily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Customer=20Service=20=
Rep.</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px"><span=20s=
tyle=3d"font-size:16px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;col=
or:black">Designer=20Living&nbsp;</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p=
><p><br/></p><p>Hello,</p><p><br/></p><p>We=20ordered=20two=20&quot;Ronaldo=
=2027.5&quot;=20W=20Polyester=20Armchair=20by=20Mistana&quot;=20from=20Wayf=
air=20in=20June.&nbsp;=20They=20were=20delivered=20in=20late=20June,=20but=
=20we=20have=20only=20just=20been=20able=20to=20attempt=20to=20assemble=20t=
hem.&nbsp;=20I=20now=20realize=20these=20chairs=20are=20by=20Ink&nbsp;+=20I=
vy;=20we=20received=20no=20contact=20information=20in=20the=20manual,=20but=
=20Wayfair=20directed=20us=20to=20your=20website.&nbsp;=20Assembling=20thes=
e=20chairs=20is=20proving=20impossible.&nbsp;=20The=20chairs&#39;=20arms=20=
are=20mislabeled=20(i.e.,=20L=20is=20R=20and=20vice-versa)=20but=20more=20i=
mportantly,=20the=20cushions=20were=20improperly=20manufactured=20so=20the=
=20holes=20in=20the=20various=20pieces=20simply=20do=20not=20line=20up.&nbs=
p;=20I=20have=20noticed=20the=20stitching=20on=20the=20back=20seat=20cushio=
n=20is=20done=20at=20an=20angle,=20so=20that=20one=20side=20is=20higher=20t=
han=20the=20other.&nbsp;=20In=20short,=20these=20chairs=20can&#39;t=20be=20=
assembled=20as=20shipped.&nbsp;=20We=20are=20outside=20the=20return=20windo=
w=20to=20Wayfair,=20but=20would=20welcome=20any=20advice=20or=20solutions=
=20you=20might=20have.&nbsp;&nbsp;</p><p><br/></p><p>Thank=20you,</p><p><br=
/></p><p>Kristen=20&amp;=20Blair=20Gray</p><p>&nbsp;</p><p><br/></p>
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