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Message-ID: <a9220120f8b76636@9fe1219c659917e0>
Date: Wed, 18 May 2022 07:31:38 -0700
Subject: RE:Re: Faulty blanket / C22457091   #Ref 2022012000290210
From: "info@designerliving.com" <info@designerliving.com>
To: "sbingham@bennettpump.com" <sbingham@bennettpump.com>
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<p>Hello=20Shane,</p><p><br/></p><p>Sorry=20for=20the=20dely.</p><p>We=20pr=
ocessed=20the=20refund=20back=20in=20March,=20so=20sorry=20you=20haven&#39;=
t=20received=20it=20yet.</p><p>Please=20confirm=20your=20physical=20address=
=20so=20that=20we=20can=20send=20out=20a=20refund=20check=20through=20the=
=20mail.</p><p>We=20appreciate=20your=20patience&nbsp;</p><p>Again,=20Sorry=
=20for=20any=20inconvenience=20this=20may=20have=20caused.</p><p>Thank=20yo=
u,&nbsp;</p><p><br/></p><p>Latesia&nbsp;</p><p>Customer=20Service=20Rep.</p=
><p>Designer=20Living&nbsp;</p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>I=20neve=
r=20heard=20from=20anyone.=20Am=20I=20going=20to=20get=20my=20money=20back=
=20on=20this=20blanket?&nbsp;<br/><br/></p><p=20class=3d"MsoNormal"=20style=
=3d"margin:=200in=200in=200.0001pt;"><span=20style=3d"background-color:=20r=
gba(255,=20255,=20255,=200);">Thank=20you,</span></p><p=20class=3d"MsoNorma=
l"=20style=3d"margin:=200in=200in=200.0001pt;"></p><p=20class=3d"MsoNormal"=
=20style=3d"margin:=200in=200in=200.0001pt;"><span=20style=3d"background-co=
lor:=20rgba(255,=20255,=20255,=200);">Shane=20Bingham</span></p><p><br/></p=
><p>Sent=20from=20my=20iPhone&nbsp;</p><p><br/></p><blockquote>On=20Feb=202=
5,=202022,=20at=205:30=20AM,=20info@designerliving.com=20wrote:<br/><br/></=
blockquote><blockquote><p>=ef=bb=bf<!--=20HTML=20Codes=20by=20Quackit.com=
=20--></p><div></div><p><strong>External=20Sender=20-</strong>=20Confirm=20=
authenticity=20before=20replying,=20opening=20attachments=20or=20clicking=
=20links<strong>=20-=20External=20Sender</strong></p><p><br/></p><p><br/></=
p><p><span=20style=3d"font-family:=20Arial,=20">Hello=20Shane,</span><br/><=
/p><p><span=20style=3d"font-size:13px;font-family:&#39;Arial&#39;,&#39;sans=
-serif&#39;">&nbsp;</span></p><p><span=20style=3d"font-size:13px;font-famil=
y:&#39;Arial&#39;,&#39;sans-serif&#39;">Thank=20you=20for=20your=20email.&n=
bsp;=20Please=20be=20advised=20that=20once=20a=20return=20has=20been=20rece=
ived&nbsp;our=20warehouse&nbsp;inspects=20all=20returns,=20to=20ensure=20th=
at=20items=20are=20not=20damaged=20etc,&nbsp;and=20are&nbsp;in=20their=20or=
iginal=20packaging.&nbsp;=0d=0a=20They=20will=20then=20process=20return=20p=
aper=20work=20and=20forward=20to=20our=20Customer=20Service=20team&nbsp;wit=
h=20the=20authorization=20to=20process=20the=20refund.&nbsp;=20The=20whole=
=20process=20takes=20approximately&nbsp;10-15=20business=20days=20from=20th=
e=20time=20the=20warehouse=20receives=20the=20return.</span></p><p><span=20=
style=3d"font-size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">&=
nbsp;</span></p><p><span=20style=3d"font-size:13px;font-family:&#39;Arial&#=
39;,&#39;sans-serif&#39;">Once=20your=20refund=20has=20been=20processed=20y=
ou=20will=20be=20notified=20by=20email.</span></p><p><span=20style=3d"font-=
size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">&nbsp;</span></=
p><p=20style=3d"background:white"><span=20style=3d"font-size:13px;font-fami=
ly:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#222222">Sincerely,</span></p=
><p><span=20style=3d"font-size:13px;font-family:&#39;Arial&#39;,&#39;sans-s=
erif&#39;">&nbsp;</span></p><p><span=20style=3d"font-size:13px;font-family:=
&#39;Arial&#39;,&#39;sans-serif&#39;">Latesia=20</span></p><p><span=20style=
=3d"font-size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Custom=
er=20Service=20Rep.</span></p><p><span=20style=3d"font-size:13px;font-famil=
y:&#39;Arial&#39;,&#39;sans-serif&#39;">Designer=20Living</span></p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p>Sorry=20I=20fat=20fingered=20the=20number.&nbsp;</p><p><br/=
></p><p><span=20style=3d"caret-color:=20rgb(89,=2089,=2089);=20color:=20rgb=
(89,=2089,=2089);=20font-family:=20HelveticaNeueW01,=20Helvetica,=20Arial,=
=20sans-serif;=20font-size:=2019px;=20-webkit-tap-highlight-color:=20rgba(0=
,=200,=200,=200);=20-webkit-text-size-adjust:=20100%;=20background-color:=
=20rgb(247,=20247,=20247);">9114902200789919679766</span></p><p><span=20sty=
le=3d"color:#595959;font-family:HelveticaNeueW01,=20Helvetica,=20Arial,=20s=
ans-serif"><span=20style=3d"caret-color:=20rgb(89,=2089,=2089);=20font-size=
:=2019px;=20-webkit-tap-highlight-color:=20rgba(0,=200,=200,=200);=20-webki=
t-text-size-adjust:=20100%;=20background-color:=20rgb(247,=20247,=20247);">=
<br/></span></span></p><p><span=20style=3d"color:#595959;font-family:Helvet=
icaNeueW01,=20Helvetica,=20Arial,=20sans-serif"><span=20style=3d"caret-colo=
r:=20rgb(89,=2089,=2089);=20font-size:=2019px;=20-webkit-tap-highlight-colo=
r:=20rgba(0,=200,=200,=200);=20-webkit-text-size-adjust:=20100%;=20backgrou=
nd-color:=20rgb(247,=20247,=20247);">Delivered=0d=0a=20on=20Feb=2017th.&nbs=
p;<br/></span></span><br/></p><p=20class=3d"MsoNormal"=20style=3d"margin:=
=200in=200in=200.0001pt;"><span=20style=3d"background-color:=20rgba(255,=20=
255,=20255,=200);">Thank=20you,</span></p><p=20class=3d"MsoNormal"=20style=
=3d"margin:=200in=200in=200.0001pt;"><br/></p><p=20class=3d"MsoNormal"=20st=
yle=3d"margin:=200in=200in=200.0001pt;"><span=20style=3d"background-color:=
=20rgba(255,=20255,=20255,=200);">Shane=20Bingham</span></p><p><br/></p><p>=
Sent=20from=20my=20iPhone&nbsp;</p><p><br/></p><blockquote>On=20Feb=2024,=
=202022,=20at=204:46=20AM,=20info@designerliving.com=20wrote:<br/><br/></bl=
ockquote><blockquote><p>=ef=bb=bf<!--=20HTML=20Codes=20by=20Quackit.com=20-=
-></p><p><strong>External=20Sender=20-</strong>=20Confirm=20authenticity=20=
before=20replying,=20opening=20attachments=20or=20clicking=20links<strong>=
=20-=20External=20Sender</strong></p><p><br/></p><p><br/></p><p>Hello=20Sha=
ne,</p><p><br/></p><p>When=20checking=20this=20tracking=20number=20it=20say=
s=20no=20status=20is=20available=20for=20this=20tracking=20number.</p><p>I=
=20need=20to=20see=20that=20we=20received=20this=20item=20so=20that=20I=20c=
an=20issue=20your=20refund.<br/></p><p>Please=20check=20the=20tracking=20nu=
mber&nbsp;</p><p>Thank=20you,</p><p><br/></p><p>Latesia&nbsp;</p><p>Custome=
r=20Service=20Rep.</p><p>Designer=20Living&nbsp;</p><p>=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=
><span=20style=3d"caret-color:=20rgb(89,=2089,=2089);=20color:=20rgb(89,=20=
89,=2089);=20font-family:=20HelveticaNeueW01,=20Helvetica,=20Arial,=20sans-=
serif;=20font-size:=2019px;=20-webkit-tap-highlight-color:=20rgba(0,=200,=
=200,=200);=20-webkit-text-size-adjust:=20100%;=20background-color:=20rgb(2=
47,=20247,=20247);">914902200789919679766</span></p><p><span=20style=3d"col=
or:#595959;font-family:HelveticaNeueW01,=20Helvetica,=20Arial,=20sans-serif=
"><span=20style=3d"caret-color:=20rgb(89,=2089,=2089);=20font-size:=2019px;=
=20-webkit-tap-highlight-color:=20rgba(0,=200,=200,=200);=20-webkit-text-si=
ze-adjust:=20100%;=20background-color:=20rgb(247,=20247,=20247);">USPS<br/>=
</span></span><br/></p><p=20class=3d"MsoNormal"=20style=3d"margin:=200in=20=
0in=200.0001pt;"><span=20style=3d"background-color:=20rgba(255,=20255,=2025=
5,=200);">Thank=20you,</span></p><p=20class=3d"MsoNormal"=20style=3d"margin=
:=200in=200in=200.0001pt;"><br/></p><p=20class=3d"MsoNormal"=20style=3d"mar=
gin:=200in=200in=200.0001pt;"><span=20style=3d"background-color:=20rgba(255=
,=20255,=20255,=200);">Shane=20Bingham</span></p><p><br/></p><p>Sent=20from=
=20my=20iPhone&nbsp;</p><p><br/></p><blockquote>On=20Feb=2023,=202022,=20at=
=208:42=20AM,=20info@designerliving.com=20wrote:<br/><br/></blockquote><blo=
ckquote><p>=ef=bb=bf<!--=20HTML=20Codes=20by=20Quackit.com=20--></p><p><str=
ong>External=20Sender=20-</strong>=20Confirm=20authenticity=20before=20repl=
ying,=20opening=20attachments=20or=20clicking=20links<strong>=20-=20Externa=
l=20Sender</strong></p><p><br/></p><p><br/></p><p>Hello=20Shane,</p><p><br/=
></p><p>Can=20you=20please=20send=20the=20tracking=20number=20you=20returne=
d=20the=20item=20with?</p><p><br/></p><p>Thank=20you,</p><p>Latesia&nbsp;</=
p><p>Customer=20Service=20Rep.&nbsp;</p><p>Designer=20Living&nbsp;</p><p>=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d</p><p>Did=20you=20get=20the=20blanket?&nbsp;</p><p><br/></p><p=
>I=20shipped=20it=20a=20couple=20weeks=20ago.&nbsp;<br/><br/></p><p=20class=
=3d"MsoNormal"=20style=3d"margin:=200in=200in=200.0001pt;"><span=20style=3d=
"background-color:=20rgba(255,=20255,=20255,=200);">Thank=20you,</span></p>=
<p=20class=3d"MsoNormal"=20style=3d"margin:=200in=200in=200.0001pt;"><br/><=
/p><p=20class=3d"MsoNormal"=20style=3d"margin:=200in=200in=200.0001pt;"><sp=
an=20style=3d"background-color:=20rgba(255,=20255,=20255,=200);">Shane=20Bi=
ngham</span></p><p><br/></p><p>Sent=20from=20my=20iPhone&nbsp;</p><p><br/><=
/p><blockquote>On=20Jan=2020,=202022,=20at=2011:00=20AM,=20info@designerliv=
ing.com=20wrote:<br/><br/></blockquote><blockquote><p>=ef=bb=bf<!--=20HTML=
=20Codes=20by=20Quackit.com=20--></p><p><strong>External=20Sender=20-</stro=
ng>=20Confirm=20authenticity=20before=20replying,=20opening=20attachments=
=20or=20clicking=20links<strong>=20-=20External=20Sender</strong></p><p><br=
/></p><p><br/></p><p>Hello=20Shane,</p><p><br/></p><p>Thank=20you=20for=20y=
our=20email.</p><p>Please=20ship=20your=20return=20to=20the=20address=20bel=
ow.</p><p><br/></p><p>E&amp;E=20Company=20LTD</p><p><span=20style=3d"margin=
:=200px;=20padding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;=
=20display:=20block;">550=20Northport=20Pkwy</span><span=20style=3d"margin:=
=200px;=20padding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;=
=20display:=20block;">Port=20Wentworth,=20GA,=2031407</span><span=20style=
=3d"margin:=200px;=20padding:=200px;=20font:=20inherit;=20vertical-align:=
=20baseline;=20display:=20block;">US</span><span=20style=3d"margin:=200px;=
=20padding:=200px;=20font:=20inherit;=20vertical-align:=20baseline;=20displ=
ay:=20block;">855-842-4358</span><span=20style=3d"margin:=200px;=20padding:=
=200px;=20font:=20inherit;=20vertical-align:=20baseline;=20display:=20block=
;"><br/></span><span=20style=3d"margin:=200px;=20padding:=200px;=20font:=20=
inherit;=20vertical-align:=20baseline;=20display:=20block;">Your=20Return=
=20Authorization=20number=20is=20R221200FCF.=20Please=20put=20this=20number=
=20on=20the=20packing=20slip=20that=20you=20return=20with=20your=20item=20a=
nd=20also=20on=20the=20outside=20of=20the=0d=0a=20box.&nbsp;</span><span=20=
style=3d"margin:=200px;=20padding:=200px;=20font:=20inherit;=20vertical-ali=
gn:=20baseline;=20display:=20block;">Please=20be=20advised=20that=20the=20w=
hole=20refund=20process=20takes=20approximately=2010-15=20business=20days=
=20from=20the=20time=20the=20warehouse=20receives=20the=20return.=20It=20ma=
y=20also=0d=0a=20take&nbsp;</span><span=20style=3d"margin:=200px;=20padding=
:=200px;=20font:=20inherit;=20vertical-align:=20baseline;=20display:=20bloc=
k;">48-72=20hours=20after=20processing=20your=20refund=20for=20your=20funds=
=20to=20be=20returned=20back=20to=20the=20orignal=20payment=20method=20acco=
unt.</span></p><p>Thank=20you,</p><p><br/></p><p>Latesia</p><p>Customer=20S=
ervice=20Rep.</p><p>Designer=20Living&nbsp;</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>What=
=e2=80=99s=20the=20address=20I=20use=20to=20ship=20it?<br/><br/></p><p=20cl=
ass=3d"MsoNormal"=20style=3d"margin:=200in=200in=200.0001pt;"><span=20style=
=3d"background-color:=20rgba(255,=20255,=20255,=200);">Thank=20you,</span><=
/p><p=20class=3d"MsoNormal"=20style=3d"margin:=200in=200in=200.0001pt;"><br=
/></p><p=20class=3d"MsoNormal"=20style=3d"margin:=200in=200in=200.0001pt;">=
<span=20style=3d"background-color:=20rgba(255,=20255,=20255,=200);">Shane=
=20Bingham</span></p><p><br/></p><p>Sent=20from=20my=20iPhone&nbsp;</p><p><=
br/></p><blockquote>On=20Jan=2020,=202022,=20at=2011:15=20AM,=20info@design=
erliving.com=20wrote:<br/><br/></blockquote><blockquote><p>=ef=bb=bf<!--=20=
HTML=20Codes=20by=20Quackit.com=20--></p><p><strong>External=20Sender=20-</=
strong>=20Confirm=20authenticity=20before=20replying,=20opening=20attachmen=
ts=20or=20clicking=20links<strong>=20-=20External=20Sender</strong></p><p><=
br/></p><p><br/></p><p>Hello=20Shane,</p><p><span=20style=3d"font-size:=201=
3px;=20font-family:=20Arial,=20">Your=20Return=20Authorization=20number=20i=
s:&nbsp;</span><span=20style=3d"font-size:=2013px;=20font-family:=20Tahoma,=
=20"><span=20style=3d"font-family:=20Roboto,=20Tahoma,=20sans-serif;">R2212=
00FCF</span>.</span><span=20style=3d"font-size:=2013px;=20font-family:=20Ar=
ial,=20">Please=0d=0a=20put=20this=20number=20on=20the=20packing=20slip=20t=
hat=20you=20return=20with=20your=20item=20and=20also=20on=20the=20outside=
=20of=20the=20box.&nbsp;&nbsp;</span></p><p><span=20style=3d"font-size:13px=
;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">&nbsp;</span></p><p><spa=
n=20style=3d"font-size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39=
;">Please=20be=20advised=20that=20once=20a=20return=20has=20been=20received=
&nbsp;our=20warehouse&nbsp;inspects=20all=20returns,=20to=20ensure=20that=
=20items=20are=20not=20damaged=20etc,&nbsp;and=20are&nbsp;in=20their=20orig=
inal=20packaging.&nbsp;=20They=20will=20then=20process=0d=0a=20return=20pap=
er=20work=20and=20forward=20to=20our=20Customer=20Service=20team&nbsp;with=
=20the=20authorization=20to=20process=20the=20refund.&nbsp;=20The=20whole=
=20process=20takes=20approximately&nbsp;10-15=20business=20days.&nbsp;=20Re=
turn=20shipping=20is=20your=20responsibility.<span=20style=3d"background:=
=20white;">However,=20we=20can=20provide=0d=0a=20you=20with=20a=20label=20a=
t=20our=20cost=20of=20$8.87.=20This=20cost=20would=20be=20automatically=20d=
educted=20from=20your=20refund=20at=20the=20time=20of=20processing.=20Pleas=
e=20let=20me=20know=20if=20you=20would=20like=20me=20to=20send=20you=20the=
=20label.</span></span></p><p><span=20style=3d"font-size:13px;font-family:&=
#39;Arial&#39;,&#39;sans-serif&#39;">&nbsp;</span></p><p><span=20style=3d"f=
ont-size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Once=20your=
=20refund=20has=20been=20processed=20you=20will=20be=20notified=20by=20emai=
l.</span></p><p><span=20style=3d"font-size:13px;font-family:&#39;Arial&#39;=
,&#39;sans-serif&#39;">Thank=20you,&nbsp;</span></p><p><span=20style=3d"fon=
t-size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Latesia&nbsp;=
</span></p><p><span=20style=3d"font-size:13px;font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;">Customer=20Service=20Rep</span></p><p><span=20style=3d=
"font-size:13px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Designer=
=20Living&nbsp;</span></p><p><br/></p></blockquote><p><br/></p></blockquote=
></blockquote></blockquote></blockquote>
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