Subject: RE:Curtain issue (order D222030F5A) #Ref 2022022200290028
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 23 Feb 2022 08:32:56 -0800

Hello Lauren,

Thank you for your email.

Sorry to hear of the issue you are having with the curtains.

Can you please send some pictures so i can review the issue?

Thank you,

Latesia

Customer Service Rep.

Designer Living

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Hello,

I ordered curtains and they were hung today.  We laundered them following directions prior to hanging them because they had a strong plastic smell.  We did not dry them in the dryer.  Now that they are hung, it appears that the patterned fabric is smaller than the blackout layer so they don’t hang straight and the blackout layer sticks out on the bottom. It looks pretty awful. I would like to request a refund. Please let me know if this is possible.

Thanks,

Lauren Gillespie