Subject: RE:Re: Return Label #Ref 2022012800290247
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 22 Feb 2022 11:55:20 -0800

Hello Diane,

We have processed your refund in the amount of $26.18, which is your order total less any initial shipping fees.  Please allow 3-5 business days to see this as a credit on your statement.

Sincerely,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Still waiting for my refund. Please reply.

On Jan 28, 2022, at 1:39 PM, [email-masked] wrote:

Hello Diane,

Thank you for your email.

Your refund is still being processed.

Please allow 10-15 business days from the date your return has been received for your refund. Also please allow 48-72 hours for your refund to be issued back to your original payment method.

Thank you.

Sincerely,

Latesia

Customer Service Rep

Designer Living

===============================================================================

This package was delivered to you on January 10th. When will I get my refund?

Diane Ricci

On Tue, Jan 4, 2022 at 11:35 AM Customer Service [email-masked] <[email-masked]> wrote:

Hello Diane,

As per our conversation, please find the attached FedEx
prepaid return shipping label.  Please be
advised that by us issuing and your subsequent use of our prepaid FedEx Return
Shipping Label, you authorize Designerliving.com to withhold $8.81 from your refund
amount.

Your return authorization number is R22104005F  .  Please write this number on the outside of
the box and on a copy of your packing slip with your return.  Please allow 10-15 business days from the
date your return has been received for your refund to be issued back to your
original payment method.

Thank you.

Sincerely,

Latesia

Customer Service Rep

Designer Living