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Message-ID: <906fcf3de6fac617@ad854c3c011b4391>
Date: Fri, 28 Jan 2022 04:48:03 -0800
Subject: RE:RE: controller is no longer working #Ref 2022012400290226
From: "info@designerliving.com" <info@designerliving.com>
To: "anne.hu@jlahome.com" <anne.hu@jlahome.com>
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<p>Hello=20Anne,</p><p>Product=20registration#&nbsp;R22095046</p><p><br/></=
p><p=20style=3d";margin-bottom:0;line-height:=20normal;background:white"><s=
pan=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#2222=
22">A=20replacement=20has=20been=20ordered=20for=20you.=20It=20should=20shi=
p=20within=203-5=20business=20days.</span></p><p=20style=3d";margin-bottom:=
0;line-height:=20normal;background:white"><span=20style=3d"font-family:&#39=
;Arial&#39;,&#39;sans-serif&#39;;color:#222222">&nbsp;</span></p><p=20style=
=3d";margin-bottom:0;line-height:=20normal;background:white"><span=20style=
=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#222222">Once=20=
it=20ships=20you=20should=20receive=20it=20in=205-7=20business=20days=20thr=
ough=20Fedex.=20When=20you=20get=20the=20new=20product=20please=20cut=20the=
=20controller=20cords=20on=20the=20defective=20unit=20and=20discard=20all=
=20parts.</span></p><p=20style=3d";margin-bottom:0;line-height:=20normal;ba=
ckground:white"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-seri=
f&#39;;color:#222222">Please=20be=20advised=20that=20we=20may=20not=20alway=
s=20have=20the=20same=20item=20color,=20pattern=20etc.=20in=20stock.=20Howe=
ver,=20we=20will=20replace=20your=20electric=20unit=20for=20you=20with=20on=
e=20similar.=20Also,=20you=20do=20not=20need=20to=20register=20your=20repla=
cement.</span></p><p=20style=3d";margin-bottom:0;line-height:=20normal;back=
ground:white"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&=
#39;;color:#222222"><br/></span></p><p=20style=3d";margin-bottom:0;line-hei=
ght:=20normal;background:white"><span=20style=3d"font-family:&#39;Arial&#39=
;,&#39;sans-serif&#39;;color:#222222">Thank=20you,</span></p><p=20style=3d"=
;margin-bottom:0;line-height:=20normal;background:white"><span=20style=3d"f=
ont-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:#222222"><br/></span>=
</p><p=20style=3d";margin-bottom:0;line-height:=20normal;background:white">=
<font=20color=3d"#222222"=20face=3d"Arial,=20sans-serif">Latesia&nbsp;</fon=
t></p><p=20style=3d";margin-bottom:0;line-height:=20normal;background:white=
"><font=20color=3d"#222222"=20face=3d"Arial,=20sans-serif">Customer=20Servi=
ce=20Rep.</font></p><p=20style=3d";margin-bottom:0;line-height:=20normal;ba=
ckground:white"><font=20color=3d"#222222"=20face=3d"Arial,=20sans-serif">De=
signer=20Living&nbsp;</font></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p=
><p=20class=3d"MsoNormal">Hi=20Latesia,</p><p=20class=3d"MsoNormal">&nbsp;<=
/p><p=20class=3d"MsoNormal">Please=20find=20the=20info=20below.=20Thank=20y=
ou.=20&nbsp;&nbsp;<img=20width=3d"960"=20height=3d"1706"=20id=3d"_x0000_i10=
26"=20src=3d"cid:image001.jpg@01D813C4.9F93F020"/></p><p=20class=3d"MsoNorm=
al">&nbsp;</p><p=20class=3d"MsoNormal">&nbsp;</p><p><span=20style=3d"font-f=
amily:">First=20and=20last=20name:&nbsp;=20</span><span=20style=3d"font-fam=
ily:">Choikam=20Cheng</span><span=20style=3d"color:#c55a11"></span></p><p><=
span=20style=3d"font-family:">Your=20Physical=20Mailing=20Address:&nbsp;=20=
</span><span=20style=3d"font-family:">1031=20Clyde=20Ave,=20#=20802,=20Sant=
a=20Clara,=20CA&nbsp;=2095054</span></p><p><span=20style=3d"font-family:">P=
hone=20number:&nbsp;=20</span><span=20style=3d"font-family:">408-687-8557</=
span></p><p><span=20style=3d"font-family:">Controller=20Model=20No.:(back=
=20of=20controller)&nbsp;=20</span><span=20style=3d"font-family:">#SCTH3.2.=
4</span><span=20style=3d"color:#c55a11"></span></p><p><span=20style=3d"font=
-family:">RN#:=20(this=20can=20be=20found=20on=20the=20square=20manufacture=
rs=20label=20sewn=20at=20the=20foot=20of=20the=20product)=20</span><span=20=
style=3d"font-family:">91519</span><span=20style=3d"color:#c55a11"></span><=
/p><p><span=20style=3d"font-family:">Date=20code=20stamp=20(this=20can=20be=
=20found=20on=20the=20back=20of=20controller)&nbsp;=20</span><span=20style=
=3d"font-family:">A22818=20QC</span><span=20style=3d"color:#c55a11"></span>=
</p><p>&nbsp;</p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNormal=
">&nbsp;</p><p=20class=3d"MsoNormal">Best=20Regards</p><p=20class=3d"MsoNor=
mal">Anne=20Hu</p><p=20class=3d"MsoNormal">Ecom=20Account=20Specialist</p><=
p=20class=3d"MsoNormal">JLA=20Home</p><p=20class=3d"MsoNormal">A=20Division=
=20of=20E=20&amp;=20E=20Co.=20LTD|=2045875=20Northport=20Loop=20E=20Fremont=
,=20CA=2094538</p><p=20class=3d"MsoNormal"><span=20style=3d"font-family:">=
=ef=80=a8</span>=20510-946-2280</p><p=20class=3d"MsoNormal"><span=20style=
=3d"font-family:">=ef=80=aa</span>&nbsp;=20<a=20href=3d"mailto:anne.hu@jlah=
ome.com"><span=20style=3d"color:#0563c1">anne.hu@jlahome.com</span></a></p>=
<p=20class=3d"MsoNormal"><a=20href=3d"http://www.ee1994.com"><span=20style=
=3d"color:#0563c1">www.ee1994.com</span></a></p><p=20class=3d"MsoNormal">&n=
bsp;</p><p=20class=3d"MsoNormal"><strong>From:</strong>=20<a=20href=3d"mail=
to:info@designerliving.com">info@designerliving.com</a>=20&lt;<a=20href=3d"=
mailto:info@designerliving.com">info@designerliving.com</a>&gt;=20<br/><str=
ong>Sent:</strong>=20Tuesday,=20January=2025,=202022=205:25=20AM<br/><stron=
g>To:</strong>=20<a=20href=3d"mailto:anne.hu@jlahome.com">anne.hu@jlahome.c=
om</a><br/><strong>Subject:</strong>=20RE:controller=20is=20no=20longer=20w=
orking=20#Ref=202022012400290226</p><p=20class=3d"MsoNormal">&nbsp;</p><p>H=
ello=20Anne,</p><p>Thank=20you=20for=20you=20email.=20I=20am=20sorry=20to=
=20hear=20you=20are=20having=20issuses=20with=20your=20heated=20throw=20bla=
nket.<span=20style=3d"font-size:11.5pt">&nbsp;</span></p><p><span=20style=
=3d"font-family:">In=20order=20to=20register=20your=20Electric=20Product=20=
for=20the=20Five=20Year=20Warranty,=20please=20provide=20the=20information=
=20below.</span></p><p>&nbsp;</p><p><span=20style=3d"font-family:">First=20=
and=20last=20name:</span></p><p><span=20style=3d"font-family:">Your=20Physi=
cal=20Mailing=20Address:</span></p><p><span=20style=3d"font-family:">Phone=
=20number:</span></p><p><span=20style=3d"font-family:">Controller=20Model=
=20No.:(back=20of=20controller)</span></p><p><span=20style=3d"font-family:"=
>RN#:=20(this=20can=20be=20found=20on=20the=20square=20manufacturers=20labe=
l=20sewn=20at=20the=20foot=20of=20the=20product)=20</span></p><p><span=20st=
yle=3d"font-family:">Date=20code=20stamp=20(this=20can=20be=20found=20on=20=
the=20back=20of=20controller)</span></p><p>&nbsp;</p><p><span=20style=3d"fo=
nt-family:">Thank=20you,</span></p><p><span=20style=3d"font-family:">Latesi=
a&nbsp;</span></p><p><span=20style=3d"font-family:">Customer=20Service=20Re=
p.</span></p><p><span=20style=3d"font-family:">Designer=20Living&nbsp;</spa=
n></p><p>&nbsp;</p><p>&nbsp;</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>&nbsp;</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o">Hi=20CS=20team,</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-al=
t:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20sty=
le=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">This=20was=20purc=
hased=20on=202/21/19,=20and=20the=20controller=20is=20no=20longer=20working=
.&nbsp;=20All=203=20temperature=20lights=20were=20flashing=20and=20unable=
=20to=20select.&nbsp;=20Can=20you=20send=20the=20replacement=20cable=20for=
=20this=20item?&nbsp;=20Thank=20you.</p><p=20class=3d"MsoNormal"=20style=3d=
"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o">Anne</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-=
margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto"><img=20width=3d"986"=20heigh=
t=3d"322"=20id=3d"_x0000_i1027"=20src=3d"cid:image001.png@01D8109B.118BA790=
"/></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-marg=
in-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margi=
n-top-alt:auto;mso-margin-bottom-alt:auto">Best=20Regards</p><p=20class=3d"=
MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">A=
nne=20Hu</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso=
-margin-bottom-alt:auto">Ecom=20Account=20Specialist</p><p=20class=3d"MsoNo=
rmal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">JLA=20=
Home</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-mar=
gin-bottom-alt:auto">A=20Division=20of=20E=20&amp;=20E=20Co.=20LTD|=2045875=
=20Northport=20Loop=20E=20Fremont,=20CA=2094538</p><p=20class=3d"MsoNormal"=
=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span=20sty=
le=3d"font-family:Symbol">(</span>=20510-946-2280</p><p=20class=3d"MsoNorma=
l"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span=20s=
tyle=3d"font-family:Symbol">*</span>&nbsp;=20<a=20href=3d"mailto:anne.hu@jl=
ahome.com">anne.hu@jlahome.com</a></p><p=20class=3d"MsoNormal"=20style=3d"m=
so-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a=20href=3d"http://www.=
ee1994.com">www.ee1994.com</a></p><p=20class=3d"MsoNormal"=20style=3d"mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p>
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