Subject: RE:Re: return order #Ref 2022011700290195
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 19 Jan 2022 05:19:54 -0800

Hello,

As per our conversation, please find the attached FedEx prepaid return shipping label.  Please be advised that by us issuing and your subsequent use of our prepaid FedEx Return Shipping Label, you authorize Designerliving.com to withhold $8.83 from your refund amount.

Your return authorization number is R221180CDB .  Please write this number on the outside of the box and on a copy of your packing slip with your return.  Please allow 10-15 business days from the date your return has been received for your refund to be issued back to your original payment method.

Thank you.

Sincerely,

Latesia

Customer Service Rep

Designer Living

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Yes, please send me a return label. Thank you.

Tom Hennessy

865-603-9743

1204 Harrington Dr

Knoxville, TN 37922

On Tue, Jan 18, 2022 at 8:47 AM [email-masked] <[email-masked]> wrote:

Hello Tom,

Thank you for your email.  Your Return Authorization number is:  R221180CDB. Please put this number on the packing slip that you return with your item and also on the outside of the box.

Please be advised that once a return has been received our warehouse inspects all returns, to ensure that items are not damaged etc, and are in their original packaging.  They will then process return paper work and forward to our Customer Service team with the authorization to process the refund.  The whole process takes approximately 10-15 business days.  Return shipping is your responsibility. However, we can provide you with a label at our cost of $8.83. This cost would be automatically deducted from your refund at the time of processing. Please let me know if you would like me to send you the label.

Once your refund has been processed you will be notified by email.

Thank you,

Latesia

Customer Service Rep.

Designer Living

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I want to return a recent bedspread I order on January 7, 2022. The order number is D221070680. Please send me a return label to my email address [email-masked].

Tom Hennessy

865-603-9743

1204 Harrington Dr

Knoxville, TN 37922