Subject: RE:Heated plush blankets #Ref 2022010600290164
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 07 Jan 2022 06:31:20 -0800

Hello Monica,

Thank you for your email.   I am sorry to hear you are having issues with your heated blankets. For warranty support, please call 866-456-8852 or email JLA-Home [email-masked], Monday-Friday 7:00am-3:30pm (PST).

Please have the following information ready to open a warranty claim.

Your Physical Mailing Address:

Phone number:

Brand of Product:

Product Category:

Size of product:

Color of Product:

Controller Model No.:

Place of Purchase:

Date of Purchase:

Price of Purchase:

RN#: (this can be found on the bottom of the controller)

Stamped Date Code: (Located on the big white sewn on label)

Sincerely,

Latesia

Customer Service Representative

Designer Living

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Hello

I bought 3 blankets and 2 of them showing error codes E2 and E4 what does that mean and do i need to get them replaced? They are the Beauty Rest Heated plush blankets.

Thanks

Monica King