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Message-ID: <ab0ec018d2607f93@b82dd5a886be59a4>
Date: Tue, 14 Dec 2021 09:29:23 -0800
Subject: RE:Fw: Re: Order# DESINCD21B100B4F   #Ref 2021112400090042
From: "info@designerliving.com" <info@designerliving.com>
To: "lgobleca@earthlink.net" <lgobleca@earthlink.net>
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<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in"><span=20=
style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Hell=
o=20Linda,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-=
left:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20normal;or=
phans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;wo=
rd-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-s=
erif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin=
-bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-varian=
t-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-str=
oke-width:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Ari=
al&#39;,&#39;sans-serif&#39;;color:black">Thank=20you=20for=20your=20email.=
&nbsp;=20I=20am=20sorry=20that=20we=20have=20not=20responded=20back=20to=20=
you=20regarding=20the=20issue=20of=20the=20decorative=20pillows.&nbsp;In=20=
reviewing=20your=20order=20I=20do=20see=20that=20you=20ordered=20the=20cove=
rlets=20in=20Taupe=20and=20Navy.&nbsp;=20After=20reviewing=20the=20photo=20=
you=20provided=20of=20both=20decorative=20pillows,=20I=20see=20that=20one=
=20is=20in=20shades=20of=20Taupe=20and=20shades=20of=20Navy.&nbsp;Based=20o=
ff=20the=20photo=20I=20believe=20you=20did=20receive=20both=20pillows=20tha=
t=20match=20the=20Taupe=20and=20Navy=20coverlets=20sets.</span></p><p=20sty=
le=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-variant-liga=
tures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;w=
idows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"><span=20st=
yle=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200i=
n;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202=
;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing=
:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=
color:black">I=20also=20show=20that=20a=20partial=20refund=20was=20issued=
=20on=2012/13/21=20in=20the=20amount=20of=20$151.38=20for=20the=20Ani=203=
=20piece=20cotton=20coverlet=20set.&nbsp;=20This=20refund=20will=20be=20app=
lied=20back=20to=20your=20original=20payment=20method.</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-variant-ligatu=
res:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;wid=
ows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"><span=20styl=
e=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</=
span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;=
font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;t=
ext-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=
=200px"><strong><span=20style=3d"font-size:13px;font-family:&#39;Arial&#39;=
,&#39;sans-serif&#39;;color:red">&nbsp;</span></strong></p><p=20style=3d"ma=
rgin-top:5px;margin-bottom:5px;margin-left:=200in;background:white;font-var=
iant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-alig=
n:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><spa=
n=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">=
Thank=20you,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margi=
n-left:=200in;background:white;font-variant-ligatures:=20normal;font-varian=
t-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-str=
oke-width:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&=
#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margi=
n-top:5px;margin-bottom:5px;margin-left:=200in;background:white;font-varian=
t-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:s=
tart;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><span=
=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">E=
rlinda</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left=
:=200in;background:white;font-variant-ligatures:=20normal;font-variant-caps=
:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-wi=
dth:=200px;word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;;color:black">Senior=20Customer=20Service=20Rep</span></=
p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-va=
riant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-ali=
gn:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px">=
<span=20style=3d"color:black">Designer=20Living&nbsp;</span></p><p><br/></p=
><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=20style=3d"margin:=200.1re=
m=200;=20line-height:=201.0;">This=20is=20now=20my=204th=20inquiry.=20&nbsp=
;I=20also=20tried=20to=20call=20you=20this=20AM=20and=20although=20I=20was=
=20the=20first=20caller=20on=20the=20line,=20I=20was=20put=20on=20hold=20an=
d=20then=20after=20several=20minutes=20I=20had=20to=20leave=20a=20message.<=
/p><p=20style=3d"margin:=200.1rem=200px;=20line-height:=201;">I=20want=20to=
=20know=20what=20you=20are=20doing=20about=20the=20wrong=20pillow=20that=20=
you=20sent=20me=20and=20also=20I=20have=20not=20received=20a=20refund=20for=
=20the=20part=20of=20the=20order=20that=20I=20returned=20even=20though=20yo=
u=20have=20received.=20&nbsp;</p><p=20style=3d"margin:=200.1rem=200px;=20li=
ne-height:=201;">Please=20contact=20me=20I=20may=20need=20to=20contact=20my=
=20credit=20card=20company=20to=20stop=20payment=20to=20you=20as=20you=20ha=
ve=20not=20responded=20to=20my=20concerns=20in=20a=20timely=20manner.</p><p=
=20style=3d"margin:=200.1rem=200px;=20line-height:=201;">Although=20I=20am=
=20happy=20with=20your=20products,=20due=20to=20your=20customer=20service=
=20or=20lack=20of=20I=20will=20not=20order=20from=20you=20again.=20&nbsp;On=
e=20has=20a=20choice=20and=20there=20are=20many=20fine=20products=20from=20=
many=20companies=20but=20it=20is=20the=20service=20that=20will=20retain=20c=
ustomers=20and=20you=20have=20not=20done=20a=20good=20job=20of=20great=20cu=
stomer=20service.</p><p>-----Forwarded=20Message-----<br/>From:=20Linda=20L=
=20Goble</p><p=20style=3d"margin:=200.1rem=200;=20line-height:=201.0;">&nbs=
p;</p><p>This=20is=20my=20third=20inquiry=20regarding=20this.=20Please=20re=
spond=20and=20let=20me=20know=20the=20outcome.&nbsp;</p><p>My=20return=20th=
at=20you=20referenced=20in=20your=20email=20is=20different=20from=20the=20p=
illow=20that=20does=20not=20match=20the=20coverlet=20set.&nbsp;<br/><br/></=
p><p>Sent=20from=20my=20iPhone</p><p><br/></p><blockquote>On=20Nov=2024,=20=
2021,=20at=204:03=20PM,=20Linda</blockquote><blockquote><p>No=20it=20was=20=
just=20the=20pillow=20that=20was=20wrong.=20The=20coverlet,=20sheets,=20and=
=20pillow=20shams=20were=20correct.&nbsp;</p><p>The=20return=20was=20for=20=
something=20that=20I=20did=20not=20order=20but=20by=20an=20order=20entry=20=
error=20on=20my=20part,=20I=20guess=20got=20ordered.&nbsp;</p><p>Thanks<br/=
><br/></p><p>Sent=20from=20my=20iPad</p><p><br/></p><blockquote>On=20Nov=20=
24,=202021,=20at=202:41=20PM,=20info@designerliving.com=20wrote:<br/><br/><=
/blockquote><blockquote><p>Dear=20Linda,&nbsp;</p><p>&nbsp;</p><p>Thank=20y=
ou=20for=20contacting=20Designer=20Living.&nbsp;=20We=20do=20apologize=20fo=
r=20the=20incorrect=20piece.&nbsp;=20Was=20this=20only=20a=20pillow=20on=20=
the=20full=20size=20model,=20or=20was=20it=20consistent=20with=20the=20othe=
rs?&nbsp;=20We=20also=20noticed=20a=20return=20is=20starting=20to=20be=20pr=
ocessed.&nbsp;=20Were=20you=20returning=20this=20item?&nbsp;=20Please=20let=
=20us=20know.&nbsp;=20Thank=20you.</p><p>&nbsp;</p><p><span=20style=3d"font=
-family:=20&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:=20#212121;=20back=
ground:=20white;">Sincerely,=20</span></p><p><span=20style=3d"font-family:=
=20&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:=20#212121;=20background:=
=20white;">JLA-Home=20Customer=20Service=20</span></p><p><span=20style=3d"f=
ont-family:=20&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:=20#212121;=20b=
ackground:=20white;"><a=20href=3d"mailto:Wayfaircs@jlahome.com">Wayfaircs@j=
lahome.com</a></span></p><p>&nbsp;</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>I=20ordered=20=
a=20twin=20and=20a=20full=20size=20T=20Saben/Barret/Seth=206=20and=208=20pi=
ece=20cover.=20<br/>I=20received=20both,=20however=20the=20small=20pillow=
=20that=20came=20with=20the=20set=20on=20the=20full=20size=20does=20not=20m=
atch=20the=20cover.=20I=20will=20attach=20a=20photo.=20<br/>The=20one=20in=
=20the=20top=20of=20the=20photo=20is=20not=20correct=20&nbsp;please=20let=
=20me=20know=20what=20you=20can=20do=20&nbsp;<br/>Sincerely=20<br/>Linda=20=
Goble</p></blockquote></blockquote><p=20style=3d"margin:=200.1rem=200;=20li=
ne-height:=201.0;">&nbsp;</p>
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