Subject: RE:RE:RE:RE:My order #Ref 2021111900090015
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 08 Dec 2021 06:20:26 -0800

Hello Blake,

Thank you for your email.  Here is your FedEx tracking number 287075531395.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living

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Checking back in for tracking

Sent from my Galaxy

-------- Original message --------

From: [email-masked]

Date: 11/26/21  2:21 PM  (GMT-06:00)

To: [email-masked]

Subject: RE:RE:RE:My order   #Ref 2021111900090015

Thank you, Blake for confirming you want a replacement. The replacement order has been processed.

Please check back next week for the tracking number.  Thank you, and have a great rest of your day!

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Then yes, yes I would still like the product. Hopefully it all works out 1st time around this time.

Sent from my Galaxy

-------- Original message --------

From: [email-masked]

Date: 11/26/21  1:08 PM  (GMT-06:00)

To: [email-masked]

Subject: RE:RE:My order   #Ref 2021111900090015

Hello Blake,

All orders are processed within 24-72 business hours upon receipt; on a first in first out basis.

Once the item ships, it will take 5-7 business days for FedEx Ground delivery.

Thank you,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

===============================================================================

What would be the ETA if I were to have it sent again?

Sent from my Galaxy

-------- Original message --------

From: [email-masked]

Date: 11/23/21  9:40 AM  (GMT-06:00)

To: [email-masked]

Subject: RE:My order   #Ref 2021111900090015

Hello Blake,

Thank you for your order. It appears FedEx may have lost your package we do not show FedEx scanned the package which was picked up from our warehouse.

I can enter a new order for you, please advise if you still want the comforter set.

I sincerely apologize for any inconvenience this may have caused.

Sincerely,

Erlinda

Senior Customer Service Rep

Designer Living

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It's been around 3 weeks, my order still has not shipped. Can you please provide info on my order as to when it may actually ship. I'm aware a shipping label has been made, nothing more though

Sent from my T-Mobile 5G Device