Subject: RE:Re: Re: Re: Thank You for Your Overstock Order (#356803852)! #Ref 2021112200090029
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 26 Nov 2021 12:24:40 -0800

You are very welcome, Shanell!  Happy Holidays to you too!

Have a great weekend ahead!

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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Great, thank you so much! Happy Holidays.

On Fri, Nov 26, 2021 at 10:59 AM [email-masked] <[email-masked]> wrote:

Hello Shanell,

Thank you for the clarification.  We see a replacement has been sent on FedEx tracking #286520131752:

Scheduled delivery: Wednesday, 12/1/2021 by end of day Estimated between: 7:55 am - 1:15 pm.

Have a great weekend ahead!

Sincerely,

Helita

Designer Living Customer Service

1-888-879-8790

[email-masked]

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The lady I spoke to about replacing my Serta heated blanket gave me this email to send pics of my blanket & my order #. I forgot her name but this info is correct thank you for your concern.

On Wed, Nov 24, 2021 at 1:59 PM [email-masked] <[email-masked]> wrote:

Dear [email-masked],

Thank you for contacting Designer Living.  We believe this email was sent in error to us and should be sent to the proper company.  Thank you.

Gordon

Designer Living

Customer Service

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On Mon, Nov 22, 2021 at 10:20 AM [email-masked] <[email-masked]> wrote:

Thank you for your Email!  One of our Customer Service representatives will respond to your inquiry within the next 24 business hours.  We have assigned a reference number to your email subject, so please do not change or remove the subject of your email.

Please note that our business hours of operation are Monday   Friday, 7:00am   3:30pm PST.

Sincerely,

Designer Living Customer Service

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