Subject: RE:Re: Hello. #Ref 2021112400090040
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 24 Nov 2021 14:48:19 -0800

Dear Melissa,

We see that you have purchased this item through Macy's.  Designer Living is a seperate retailer.  We did notice that you purchased the item in the last 30 days.  We would suggest contacting the retailer to return the item and either get a replacement/refund.  If you wish to contact the manfuacture, then you would need to email [email-masked].  Thank you.

Gordon

Designer Living

Customer Service

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Sent from my iPhone

On Nov 24, 2021, at 5:21 PM, [email-masked] wrote:

Dear [email-masked],

Thank you for contacting Designer Living.  Unfortunately, based on your email address, we were not able to find an order.  Please provide an order number, or the email address connected to the account at Designer Living. Thank you.

Sincerely,

JLA-Home Customer Service

[email-masked]

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I still haven’t received a response about my order

Sent from my iPhone