Subject: RE:Tacoma 24” counter stool by INK + IVY #Ref 2021112100090022
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 24 Nov 2021 10:27:22 -0800

Hello,

Thank you for your email. I am sorry to hear there is an issue with one of your counter stools.  Please email [email-masked] and provide your POP receipt, order #, photos.  Please allow at least 24-48 for a response.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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Can you please send me a replacement footrest?

One of the four stools has a defective footrest and I would prefer not to deconstruct, and mail the stool to return it.

Thank you for your help!

Jen Kelly

580 Jungle Queen Way

Longboat Key, FL 34228

(518) 321-2165