MIME-Version: 1.0
Message-ID: <acefaa2760f0059e@901f296609c1952b>
Date: Thu, 30 Sep 2021 15:33:04 -0700
Subject: RE:Defective Willshire Settee   #Ref 2021093000090034
From: "info@designerliving.com" <info@designerliving.com>
To: "amcosta1975@gmail.com" <amcosta1975@gmail.com>
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<p>Hello=20Anna,</p><p><br/></p><p>Thank=20you=20for=20your=20email.&nbsp;=
=20I=20am=20sorry=20to=20hear=20this=20regarding=20the=20Settee.&nbsp;=20Pl=
ease=20contact=20our=20JLA=20CS=20Team=20at=20jlacs@jlahome.com=20for=20ass=
istance.&nbsp;=20Please=20provide=20your=20Wayfair=20order=20number=20we=20=
will=20need=20POP,=20contact=20phone=20number=20and=20photos.</p><p><br/></=
p><p=20style=3d";margin-bottom:0;background:=20white"><span=20style=3d"font=
-size:18px;line-height:115%;font-family:&#39;Garamond&#39;,&#39;serif&#39;"=
>Erlinda</span></p><p=20style=3d";margin-bottom:0;background:=20white"><spa=
n=20style=3d"font-size:18px;line-height:115%;font-family:&#39;Garamond&#39;=
,&#39;serif&#39;">Senior=20Customer=20Service=20Rep</span></p><p=20style=3d=
";margin-bottom:0;background:=20white"><span=20style=3d"font-size:18px;line=
-height:115%;font-family:&#39;Garamond&#39;,&#39;serif&#39;">Designer=20Liv=
ing=20&amp;=20Electric=20Product</span></p><p=20style=3d";margin-bottom:0;b=
ackground:=20white"><span=20style=3d"font-size:18px;line-height:115%;font-f=
amily:&#39;Garamond&#39;,&#39;serif&#39;">E&amp;E=20Co.=20Ltd.=20dba=20JLA=
=20Home</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><span=20style=3d"caret-=
color:=20rgb(77,=2077,=2077);=20color:=20rgb(77,=2077,=2077);"=20class=3d""=
>&nbsp;Hello:&nbsp;</span><span=20style=3d"caret-color:=20rgb(77,=2077,=207=
7);=20color:=20rgb(77,=2077,=2077);"=20class=3d"">&nbsp;We=20purchased=20a=
=20Willshire=20Settee=20from=20Wayfair=20in=20April=20of=202021.&nbsp;=20We=
=20were=20quite=20pleased=20with=20it=20until=20the=20right=20back=20leg=20=
broke.</span><span=20style=3d"color:#4d4d4d"><span=20style=3d"caret-color:=
=20rgb(77,=2077,=2077);"=20class=3d"">&nbsp;=20So=20disappointing!=20It=20s=
eems=20there=20is=20a=20fault=20in=20the=20way=20it=20was&nbsp;manufactured=
.=20&nbsp;=20Wayfair=20said=20they=20only=20guarantee=20for=2030=20days=20a=
nd=20referred=20us=20to=20you.&nbsp;&nbsp;</span></span></p><p><span=20styl=
e=3d"color:#4d4d4d"><span=20style=3d"caret-color:=20rgb(77,=2077,=2077);"=
=20class=3d""><br/></span></span></p><p><span=20style=3d"color:#4d4d4d"><sp=
an=20style=3d"caret-color:=20rgb(77,=2077,=2077);"=20class=3d"">We=20are=20=
hoping=20that=20you=20could=20help=20us=20in=20some=20way!=20&nbsp;I=20have=
=20included=20pictures=20of=20the=20broken=20leg.&nbsp;=20Please=20advise.&=
nbsp;=20Thank=20you=20for=20your=20time=20and=20consideration.=20&nbsp;Sinc=
erely,=20Anna=20Costa</span></span></p><p><span=20style=3d"color:#4d4d4d">&=
nbsp;</span><img=20id=3d"43466604-696F-4425-9B24-F11D3644283E"=20src=3d"cid=
:2EB1CD52-95F2-4BD4-8394-C3894DE0CA1F"=20class=3d""/><img=20id=3d"01314ECB-=
74AC-44C8-AF71-3B2223365342"=20src=3d"cid:97D502FA-1EDD-4FB5-BE7D-04C6EA2AA=
822"=20class=3d""/><img=20id=3d"C4DC0C05-DC50-4FC5-BA5E-524EF737945E"=20src=
=3d"cid:702D64ED-F25E-4ED8-99FC-AA2B3CE48ED3"=20class=3d""/><img=20id=3d"1B=
36D6EA-0D2F-42D8-9646-7AA7D08EA6CF"=20src=3d"cid:6D8921EC-EE64-4470-BAC6-91=
4978B7A63D"=20class=3d""/></p>
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