MIME-Version: 1.0 Message-ID: <8661c9821a0245f6@97f766bd5bae91c7> Date: Thu, 30 Sep 2021 07:41:16 -0700 Subject: RE:Re: Re: Warrranty Info Mattress Pad -C21431626 #Ref 2021083100090044 From: "info@designerliving.com" To: "kalenaam@gmail.com" Content-Type: multipart/mixed; boundary="e660b966.d797.4291.9cdf.72f7223e40f4" --e660b966.d797.4291.9cdf.72f7223e40f4 Content-Type: multipart/alternative; boundary="2b13a263.6601.410c.90c2.550fba1e5056" --2b13a263.6601.410c.90c2.550fba1e5056 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable --2b13a263.6601.410c.90c2.550fba1e5056 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello=20Kalena,

Thank=20you,=20yes,=20we=20received=20= the=20photo. =20Please=20allow=20at=20least=208-10=20business=20days= =20to=20receive=20replacement=20Mattress=20Pad.

Thank=20you,

Erlinda

Senior=20Customer=20Service=20Rep

Designer=20Living=20&=20Electric=20Product=

=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

I=20already=20sen= t=20you=20the=20photo=20and=20you=20responded

On=20Wed,= =20Sep=2029,=202021,=207:54=20AM=20Customer=20Service=20info@designerliving.com=20<info@designerliving.com>=20wrote:
=

Hello=20Kalena,

Thank= =20you=20for=20your=20email.=20I=20have=20confirmed=20receipt=20of=20the=20= returned=20mattress=20pad. =20We=20have=20yet=20to=20receive=20a=20pho= to=20of=20the=20sewn=20on=20label=20cut=20in=20half=20as=20requested,=20off= =20the=20mattress=20pad=20you=20are=20claiming=20warranty=20on, =20we= =20will=20need=20this=20for=20warranty=20purposes=20please=20send=20photo.= =20Thank=20you=20 =20

Below=20is= =20an=20example.=20

Thank=20you,

Erlinda

Senior=0d=0aCustomer=20Serv= ice=20Rep

Designer=0d=0aLiving=20&=20Electri= c=20Product

On=20Wed,=20Sep=2029,=202021=20at=206:16=20AM= =20Kalena=20Mittelman=20<kalenaam@gmail.com>=20wrote:

Hello=20Erlinda.

I= =20returned=20the=20incorrect=20mattress=20pad=20that=20was=20sent=20to=20m= e=20several=20weeks=20ago.

I=20have=20not=20received=20the=20Beautyre= st=20BLACK=20California=20King=20that=20I=20was=20supposed=20to=20get=20yet= .

Can=20you=20please=20check=20on=20the=20status=20of=20this?

I= t=20is=20starting=20to=20get=20chilly=20at=20night=20and=20I=20need=20it.

Thanks=20for=20your=20help,

Kalena=20Mittelman

831-7= 47-4069

On=20Wed,=20Sep=201,=202021,=207:33=20AM=20info@designerliving.com= =20<info@designerliving.com>=20wrote:

Hello=20Kalena,

Sure,=20here=20you=20go. =20Your=20FedEx=20return=20shipping=20label= =20is=20attached=20to=20this=20email.

Regards= ,

Erlinda

Senior=20Customer=20Service=20Rep

Designer=20Living=20&=20Electric=20Product

=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

Hello=20Erlinda,

I=20checked=20my=20spam=20folder=20and=20i=20= did=20not=20find=20it.

Can=20you=20please=20resend=20it?

Thanks= =20so=20much=20for=20your=20help!

Kalena=20Mittelman

831-= 747-4069

Kalenaam@gmail.com

On=20Mon,=20Aug=2030,= =202021,=208:31=20AM=20Customer=20Service=20info@designerliving.com=20<info@designerlivi= ng.com>=20wrote:

Hello=20Kalena,

Thank=20you=20for= =20the=20photo. =20Please=20check=20your=20junk=20and=20or=20spam=20em= ail=20folder,=20the=20return=20shipping=20label=20for=20the=20return=20of= =20the=20wrong=20mattress=20pad,=20sent=20was=20emailed=20to=20you=20on=20= =0d=0aAug=2020,=202021,=204:16=20PM. =20

Thank=0d=0ayou,

Erlinda

Senior=0d=0aCustomer=20Service=20Rep

Designer=0d=0aLiving=20&=20Electric=20Product

On=20Fri,=20Aug=2027,=202021=20at=208:51=20PM=20Kalena=20Mit= telman=20<ka= lenaam@gmail.com>=20wrote:

Here=20is=20the=20photo=20of=20the=20labe= l=20and=20connectors.

Please=20send=20me=20the=20return=20for= =20the=20wrong=20item=20that=20was=20sent=20to=20me.=20So=20i=20can=20get= =20the=20Cal=20King=20BLACK=20that=20i=20was=20supposed=20to=20get.

T= hanks=20for=20your=20help.

Kalena=20Mittelman

831-747-406= 9

On=20Fri,=20Aug=2020,=202021,=204:17=20PM=20Customer=20S= ervice=20i= nfo@designerliving.com=20<info@designerliving.com>=20wrote:

Hello=20Kal= ena,

As=20per=20our=20conversation=20please=20find=20the= =20attached=20FedEx=20return=20shipping=20label=20to=20return=20the=20repla= cement=20Beautyrest=20Mattress=20pad. =20Place=20this=20new=20label=20= on=20the=20box=20as=20we=20discussed=20and=20drop=20off=20at=20any=20FedEx= =20location. =20

At=20this=20time=20we=20are=20= requesting=20a=20photo=20of=20the=20sewn=20on=20label=20on=20the=20defectiv= e=20Beautyrest=20Black=20Mattress=20pad=20you=20are=20claiming=20warranty= =20on. =20This=20photo=20photo=20will=20be=20attached=20to=20your=20cl= aim=20case=20as=20we=20discussed. =20We=20will=20need=20the=20photo=20= before=20the=20Beautyrest=20Black=20Mattress=20Pad=20is=20sent. =20Tha= nk=20you.=20

Thank=20you,

Erlinda

Senior=0d=0aCustomer=20Service=20Rep

Designer=0d=0aLiving= =20&=20Electric=20Product

On= =20Thu,=20Jul=2022,=202021=20at=2011:26=20AM=20Customer=20Service=20info@designerlivi= ng.com=20<info@designerliving.com>=20wrote:

Hell= o=20Kalena,

= As=0d=0aper=20our=20conversation,=20to=20complete=20the=20warranty=20of=20y= our=20electric=20product,=20please=0d=0acut=20controller=20connectors=20off= =20the=20blanket=20and=20photo=20of=20the=20sewn=20on=20label=20on=0d=0athe= =20defective=20product, like=20in=20the=20examples =20below=20and= =20email=20to=20us. =20Thank=20you

= ;

Thank=20yo= u,

ErlindaSenior=20Customer=20Service=20Rep

Designer=20Living=20&=20Electric=20Product

E&E=20Co.=20Ltd.=20dba=20JLA=0d=0aHome

<= /blockquote> --2b13a263.6601.410c.90c2.550fba1e5056-- --e660b966.d797.4291.9cdf.72f7223e40f4--