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Message-ID: <bb6e83c6eaa411a2@831b5d3ef441dc3e>
Date: Mon, 20 Sep 2021 08:31:13 -0700
Subject: RE:Product Question --  Crackle Counter Stool   #Ref 2021091700090062
From: "info@designerliving.com" <info@designerliving.com>
To: "Robert.Kenny@crowncastle.com" <Robert.Kenny@crowncastle.com>
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<p>Hello=20Robert,</p><p><br/></p><p>Thank=20you=20for=20your=20email.&nbsp=
;=20I=20am=20sorry=20to=20hear=20of=20the=20issues=20with=20the=20counter=
=20stools.=20Unfortunately,=20I=20am=20not=20able=20to=20find=20your=20orde=
r.=20At=20this=20time=20I=20would=20ask=20that=20you=20please=20contact=20J=
LA=20Home.&nbsp;=20Here=20is=20their=20email=20address=20jlacs@jlahome.com.=
&nbsp;=20Please=20provide=20them=20with=20your=20Wayfair=20order,=20photos=
=20of=20the=20broken=20piece,=20contact=20phone=20number.&nbsp;=20Please=20=
allow=20at=20least=2024-48=20hours=20for=20a=20CS=20Rep=20to=20contact=20yo=
u.&nbsp;=20Thank=20you.</p><p><br/></p><p=20style=3d"margin-top:5px;margin-=
bottom:=205px"><span=20style=3d"color:black">Sincerely,</span></p><p=20styl=
e=3d"margin-top:5px;margin-bottom:=205px"><span=20style=3d"color:black;back=
ground:white">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=
=205px;background:white"><span=20style=3d"color:black">Erlinda</span></p><p=
=20style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20s=
tyle=3d"color:black">Senior=20Customer=20Service=20Rep</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20style=3d"=
color:black">Designer=20Living=20&amp;=20Electric=20Product</span></p><p=20=
style=3d"margin-top:5px;margin-bottom:=205px;background:white"><span=20styl=
e=3d"color:#134F5C">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p><b=
r/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=20class=3d"MsoNormal">Hello=20=
=e2=80=93</p><p=20class=3d"MsoNormal"></p><p=20class=3d"MsoNormal">https://=
www.designerliving.com/products/ink-ivy/crackle-counter-stool/b77/5260</p><=
p=20class=3d"MsoNormal"></p><p=20class=3d"MsoNormal">I=20purchased=20(3)=20=
of=20these=2025=e2=80=9d=20Counter=20height=20stools=20and=20all=203=20of=
=20them=20have=20cracked=20or=20broken=20foot=20rests=20that=20I=e2=80=99d=
=20like=20to=20fix.&nbsp;=20These=20stools=20were=20purchased=20through=20W=
ayfair=20(I=20believe=20as=20the=20Dakota=20Counter=20Stool),=20who=20I=20i=
nitially=20reached=20out=0d=0a=20to,=20but=20they=20suggested=20I=20email=
=20you.=20The=20PO#=20&nbsp;they=20provided=20for=20reference=20was=20CS139=
082505.</p><p=20class=3d"MsoNormal"></p><p=20class=3d"MsoNormal">With=20tha=
t=20being=20said,=20is=20it=20possible=20to=20get=203=20foot=20rests=20so=
=20I=20can=20repair=20these=20wonderful=20stools?=20&nbsp;I=20believe=20it=
=e2=80=99s=20part=20=e2=80=9cG=e2=80=9d=20=e2=80=93=20Front=20Stretcher:</p=
><p=20class=3d"MsoNormal"></p><p=20class=3d"MsoNormal"><img=20width=3d"717"=
=20height=3d"374"=20id=3d"Picture_x0020_1"=20src=3d"cid:image001.png@01D7AB=
BD.30E128B0"/></p><p=20class=3d"MsoNormal"></p><p=20class=3d"MsoNormal"></p=
><p=20class=3d"MsoNormal">Thank=20you!</p><p=20class=3d"MsoNormal"></p><p=
=20class=3d"MsoNormal"><strong><span=20style=3d"font-size:10.0pt;font-famil=
y:">ROBERT=20KENNY,</span></strong><strong><span=20style=3d"font-size:10.0p=
t;font-family:">PMP</span></strong><strong><sup><span=20style=3d"font-size:=
14.0pt;font-family:">=c2=ae</span></sup></strong><span=20style=3d"color:#4D=
4E53"></span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:10.0pt=
;font-family:">Project=20Manager=20=e2=80=93=20Project=20Delivery</span></p=
><p=20class=3d"MsoNormal"><span=20style=3d"font-size:10.0pt;font-family:">7=
81-953-0250=20|<a=20href=3d"mailto:robert.kenny@crowncastle.com"><span=20st=
yle=3d"color:blue">robert.kenny@crowncastle.com</span></a></span><span=20st=
yle=3d"color:#1F497D"></span></p><p=20class=3d"MsoNormal"><span=20style=3d"=
font-size:10.0pt;font-family:">&nbsp;</span><span=20style=3d"color:#1F497D"=
></span></p><p=20class=3d"MsoNormal"><strong><span=20style=3d"font-size:10.=
0pt;font-family:">Crown=20Castle</span></strong></p><p=20class=3d"MsoNormal=
"><span=20style=3d"font-size:10.0pt;font-family:">1800=20W.=20Park=20Drive,=
=202<sup>nd</sup>=20Fl.,=20Westborough,=20MA=2001581</span></p><p=20class=
=3d"MsoNormal"><span=20style=3d"text-decoration:underline;"><span=20style=
=3d"font-size:10.0pt;font-family:">CrownCastle.com</span></span></p><p=20cl=
ass=3d"MsoNormal"></p><p>This=20email=20may=20contain=20confidential=20or=
=20privileged=20material.=20Use=20or=20disclosure=20of=20it=20by=20anyone=
=20other=20than=20the=20recipient=20is=20unauthorized.=20If=20you=20are=20n=
ot=20an=20intended=20recipient,=20please=20delete=20this=20email.</p>
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