MIME-Version: 1.0 Message-ID: Date: Thu, 16 Sep 2021 11:39:58 -0700 Subject: RE:Re: 8 piece comforter set #Ref 2021091600090058 From: "info@designerliving.com" To: "jasonmwatts17@gmail.com" Content-Type: multipart/mixed; boundary="c905a646.cabd.4270.8182.132bbb117917" --c905a646.cabd.4270.8182.132bbb117917 Content-Type: multipart/alternative; boundary="f995e272.453b.4fa3.ae5a.5169f137ea3a" --f995e272.453b.4fa3.ae5a.5169f137ea3a Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable --f995e272.453b.4fa3.ae5a.5169f137ea3a Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello=20Jason,

I=20understand=20you=20may=20not=20have= =20mentioned=20the=20dryer. =20In=20almost=20every=20case =20when= =20a=20customer=20emails=20us=20and=20states=20that=20their=20batting=20ins= ide=20the=20comforter =20has=20become=20hard=20inside, =20this=20= is=20actually=20caused=20by=20drying=20the=20comforter=20on=20a=20higher=20= heat=20temperature=20than=20what=20is=20recommended. =20If=20what=20yo= u=20are=20saying=20that=20by=20just=20simply=20washing=20your=20comforter= =20without=20placing=20in=20the=20dryer=20the=20batting=20inside=20became= =20hard,=20this=20is=20a=20new=20one=20for=20us.

I= =20would=20still=20recommend=20contacting=20JLA=20Home jlacs@jlahome.= com..

Thank=20you,

Senior=20Customer=20Service=20Rep

Designer L= iving

=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

That's=20funny=20be= cause=20i=20didn't=20even=20put=20the=20comforter=20in=20the=20dryer!= =20I=20hang=20dry=20my=20blankets.=20So=20you=20would=20be=20wrong=20but=20= thanks=20for=20telling=20me=20I=20did=20something=20I=20didn't=20do.=20= I=20never=20mentioned=20drying=20it,=20i=20said=20i=20followed=20the=20inst= ructions=20as=20the=20tag=20said=20to=20wash=20the=20comforter,=20again=20I= =20DID=20NOT=20put=20it=20in=20the=20dryer=20at=20all.

On=20Thu,=20Sep=2016,=202021,=201:13=20PM=20Customer=20Service=20info@designerliving.com=20<info@designerliving.com>= =20wrote:

Hell= o,

Thank=20you=20for=20your=20emai= l.=20I=20am=20sorry=20to=20hear=20that=20this=20happened. =20Quite=20h= onestly, =20this=20will=20happen=20when=20a=20comforter=20is=20dried= =20on=20a=20higher=20heat=20setting=20than=20the=20temperature=20that=20is= =20recommended=20"low=20heat"=20,=20drying=20on=20a=20higher=20he= at=20setting =20will=20cause=20the=20batting=20inside=20to=20melt=20an= d=20turn=20hard=20or=20lump=20up=20and=20become=20hard. =20 Unfor= tunately, =20this=20is=20not=20caused=20by=20a=20manufacturer=20defect= .

If=20you =20you=20would=20like=20to=20explore=20this= =20further,=20please=20feel=20free=20to=20contact=20JLA-Home=20directly=20a= t=20jlacs@jlahom= e.com.

You=20will=20need=20to=20provide=20your=20proof=20of=20purchase,=20n= ame=20address =20and=20contact=20phone=20number.

Sincerely,

Erlinda<= /p>

Senior=20Customer=20Service=20Rep

Designer Li= ving

On=20Wed,=20Sep=2015,=202021=20at=204:35=20PM=20Jaso= n=20Watts=20<jasonmwatts17@gmail.com>=20wrote:

I=20purchased=20a=20Madiso= nPark=208=20piece=20comforter=20set=20(king)=20from=20JCPenny.com=20this=20= year=20because=20i=20knew=20i=20would=20be=20needing=20a=20new=20set=20shor= tly=20so=20I=20purchased=20ahead=20of=20time=20while=20it=20was=20on=20sale= .=20I=20followed=20the=20directions=20of=20washing=20as=20printed=20on=20th= e=20tag=20of=20comforter.=20After=20doing=20so=20my=20comforter=20is=20now= =20really=20hard,=20like=20all=20the=20stuffing=20inside=20became=20one=20a= nd=20is=20not=20even=20usable.=20Is=20there=20a=20fix=20for=20this?

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