Subject: RE:Re: Instructions for Smart Home Setup #Ref 2021083100090046
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 01 Sep 2021 08:08:34 -0700

Hello Rebecca,

You are very welcome!  Hopefully the customer can get their unit setup and working.

Have a great day too!

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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Hi Erlinda,

Thank you so much for the instructions on how to turn the heated blanket on automatic. I will forward these steps directly to the customer. Have a great day!

On Tue, Aug 31, 2021 at 4:10 PM Customer Service [email-masked] <[email-masked]> wrote:

Hello Rebecca,

As per our conversation below are instructions for Smart Home Setup feature.

FOR SMART HOME OR AUTOMATIC TIMER USE, THIS FEATURE MUST BE
ENABLED ON THE BLANKET CONTROLLER.

To
activate this feature;

1. Turn the controller off.

2. While off, Press and hold the “PREHEAT” and UP  key for approximately 2
seconds until;

For 20 setting controllers the
display should blink AO.

For 5 setting controllers the
Preheat led should blink 0nce.

3. Release the “PREHEAT” button and
allow the display or LED to turn off.

4. The controller should now be in
automatic mode.

5. To test, turn controller on and
allow the display/LED to dim. Do NOT turn the controller off using the power
switch. Disconnect the power cord from wall outlet, wait 5 seconds,
then plug the power cord back in the wall outlet. The controller should power
on, perform a power

up test, then remain operating at the
last setting used during previous operation.

Thank you,

Erlinda

Senior Customer
Service Rep

Designer Living
& Electric Product

E&E Co. Ltd.
dba JLA Home

--

Rebecca F.

Service Support Consultant

Wayfair

(877)929-3247

[email-masked]