MIME-Version: 1.0
Message-ID: <88ddfdcbc1f04c8e@a31f2a214cb582a8>
Date: Tue, 24 Aug 2021 12:02:55 -0700
Subject: RE:Re: Order #D217260F2A: Damaged art in shipping   #Ref 2021080900090065
From: "info@designerliving.com" <info@designerliving.com>
To: "deanwebbNYC@outlook.com" <deanwebbNYC@outlook.com>
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<p>Hello=20Dean,</p><p><br/></p><p>Thank=20you=20for=20your=20email.&nbsp;=
=20Yes,=20it=20is=20possible=20to=20get=20a=20refund.&nbsp;=20The=20item=20=
is=20coming=20up=20as=20being=20out=20of=20stock.&nbsp;=20I=20have=20cancel=
led=20the=20replacement=20order=20and=20gone=20ahead=20and=20issued=20the=
=20refund=20for=20this=20item&nbsp;<strong>MP95G-0286.&nbsp;=20</strong>Ple=
ase=20allow=20at=20least=202-3=20business=20days=20to=20post=20back=20to=20=
your=20original=20payment=20method.&nbsp;</p><p><br/></p><p>I=20again,=20ap=
ologize=20for=20any=20inconvenience=20this=20has=20caused.&nbsp;=20&nbsp;Ha=
ve=20a=20great=20day!</p><p><br/></p><p=20style=3d"margin-top:5px;margin-bo=
ttom:=205px;line-height:normal;background:white"><span=20style=3d"font-size=
:16px;font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;;color:black">Regar=
ds,</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height=
:normal;background:white"><span=20style=3d"font-size:16px;font-family:&#39;=
Verdana&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:=205px;line-height:normal;background:white=
"><span=20style=3d"font-size:16px;font-family:&#39;Verdana&#39;,&#39;sans-s=
erif&#39;;color:black">Erlinda</span></p><p=20style=3d"margin-top:5px;margi=
n-bottom:=205px;line-height:normal;background:white"><span=20style=3d"font-=
size:16px;font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;;color:black">S=
enior=20Customer=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;mar=
gin-bottom:=205px;line-height:normal;background:white"><span=20style=3d"fon=
t-size:16px;font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;;color:black"=
>Designer=20Living=20&amp;=20Electric=20Product</span></p><p=20style=3d"mar=
gin-top:5px;margin-bottom:=205px;line-height:normal;background:white"><span=
=20style=3d"font-size:16px;font-family:&#39;Verdana&#39;,&#39;sans-serif&#3=
9;;color:#134F5C">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p><br/=
></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Hello,=20I=e2=80=99m=20following=20=
up=20on=20the=20replacement=20piece=20for=20artwork=20that=20was=20damaged=
=20in=20shipping.=20It=20looks=20a=20though=20the=20piece=20has=20not=20yet=
=20gone=20out=20for=20shipping,=20and=20if=20that=20is=20the=20case=20I=20w=
ould=20like=20to=20request=20a=20refund,=20would=20that=20be=20possible?=20=
Thanks,=20Dean</p><p><br/></p><p>Get=20<a=20href=3d"https://aka.ms/qtex0l">=
Outlook</a>=20for=20iOS</p><hr/><p><span=20style=3d"font-family:Calibri,=20=
sans-serif;font-size:11pt;color:#000000"><strong>From:</strong>=20info@desi=
gnerliving.com</span></p><p>&nbsp;</p><p=20style=3d"margin-top:5px;=20margi=
n-bottom:5px;=20margin-left:0in"><span=20style=3d"font-family:&#39;Arial&#3=
9;,&#39;sans-serif&#39;;=20color:black">Hello=20Dean,</span></p><p=20style=
=3d"margin-top:5px;=20margin-bottom:5px;=20margin-left:0in;=20font-variant-=
ligatures:normal;=20font-variant-caps:normal;=20orphans:2;=20text-align:sta=
rt;=20widows:2;=20word-spacing:0px"><span=20style=3d"font-family:&#39;Arial=
&#39;,&#39;sans-serif&#39;;=20color:black">&nbsp;</span></p><p=20style=3d"m=
argin-top:5px;=20margin-bottom:5px;=20margin-left:0in;=20font-variant-ligat=
ures:normal;=20font-variant-caps:normal;=20orphans:2;=20text-align:start;=
=20widows:2;=20word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#3=
9;,&#39;sans-serif&#39;;=20color:black">You=20are=20very=20welcome!&nbsp;=
=20I=20have=20entered=20a=20replacement=20order=20for=20you.&nbsp;=20Please=
=20allow=20at=20least=208-10=20business=20days=20to=20receive=20new=20repla=
cement.&nbsp;=20Please=20go=20ahead=20and=20discard=20the=20broken=20wall=
=20art.=20Thank=20you.</span></p><p=20style=3d"margin-top:5px;=20margin-bot=
tom:5px;=20margin-left:0in;=20font-variant-ligatures:normal;=20font-variant=
-caps:normal;=20orphans:2;=20text-align:start;=20widows:2;=20word-spacing:0=
px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=20co=
lor:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5=
px;=20margin-left:0in;=20font-variant-ligatures:normal;=20font-variant-caps=
:normal;=20orphans:2;=20text-align:start;=20widows:2;=20word-spacing:0px"><=
span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:b=
lack">Again,=20I=20do=20apologize=20for=20any=20inconvenience=20this=20may=
=20have=20caused.</span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5=
px;=20margin-left:0in;=20font-variant-ligatures:normal;=20font-variant-caps=
:normal;=20orphans:2;=20text-align:start;=20widows:2;=20word-spacing:0px"><=
span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:b=
lack">&nbsp;</span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5px;=
=20margin-left:0in;=20font-variant-ligatures:normal;=20font-variant-caps:no=
rmal;=20orphans:2;=20text-align:start;=20widows:2;=20word-spacing:0px"><spa=
n=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:blac=
k">Sincerely,</span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5px;=
=20margin-left:0in;=20font-variant-ligatures:normal;=20font-variant-caps:no=
rmal;=20orphans:2;=20text-align:start;=20widows:2;=20word-spacing:0px"><spa=
n=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:blac=
k;=20background:white">&nbsp;</span></p><p=20style=3d"margin-top:5px;=20mar=
gin-bottom:5px;=20margin-left:0in;=20background:white;=20font-variant-ligat=
ures:normal;=20font-variant-caps:normal;=20orphans:2;=20text-align:start;=
=20widows:2;=20word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#3=
9;,&#39;sans-serif&#39;;=20color:black">Erlinda</span></p><p=20style=3d"mar=
gin-top:5px;=20margin-bottom:5px;=20margin-left:0in;=20background:white;=20=
font-variant-ligatures:normal;=20font-variant-caps:normal;=20orphans:2;=20t=
ext-align:start;=20widows:2;=20word-spacing:0px"><span=20style=3d"font-fami=
ly:&#39;Arial&#39;,&#39;sans-serif&#39;;=20color:black">Senior=20Customer=
=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5p=
x;=20margin-left:0in;=20background:white;=20font-variant-ligatures:normal;=
=20font-variant-caps:normal;=20orphans:2;=20text-align:start;=20widows:2;=
=20word-spacing:0px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans=
-serif&#39;;=20color:black">Designer=20Living=20&amp;=20Electric=20Product<=
/span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5px;=20margin-left:=
0in;=20background:white;=20font-variant-ligatures:normal;=20font-variant-ca=
ps:normal;=20orphans:2;=20text-align:start;=20widows:2;=20word-spacing:0px"=
><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;=20color=
:#134F5C">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p><br/></p><p>=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d</p><p><br/></p><p>Hello,=20thanks=20for=20getting=20back=20to=
=20me=20so=20quickly.=20Would=20you=20please=20send=20me=20a=20replacement?=
</p><p>I=20have=20attached=20several=20pics=20as=20the=20broken=20glass=20a=
s=20it=e2=80=99s=20difficult=20see=20in=20a=20photograph.&nbsp;<img=20id=3d=
"x_id-06BD8610-70BE-4251-9239-3E02DB86B8AF"=20src=3d"cid:06BD8610-70BE-4251=
-9239-3E02DB86B8AF"=20alt=3d"Image.jpeg"/><img=20id=3d"x_id-F6AF41D0-5748-4=
0C3-8CE8-CBDDF6230FB9"=20src=3d"cid:F6AF41D0-5748-40C3-8CE8-CBDDF6230FB9"=
=20alt=3d"Image.jpeg"/><img=20id=3d"x_id-D53EE903-54BE-4758-9839-5505E989F0=
A1"=20src=3d"cid:D53EE903-54BE-4758-9839-5505E989F0A1"=20alt=3d"Image.jpeg"=
/></p><p><br/></p><p>Thanks,=20Dean</p><p><br/></p><p>Get=20<a=20href=3d"ht=
tps://na01.safelinks.protection.outlook.com/?url=3dhttps%3A%2F%2Faka.ms%2Fq=
tex0l&data=3d04%7C01%7C%7C88f88c5c5d8b47ebae0408d95cd9d5dc%7C84df9e7fe9f640=
afb435aaaaaaaaaaaa%7C1%7C0%7C637642912932440243%7CUnknown%7CTWFpbGZsb3d8eyJ=
WIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdat=
a=3dplWC5X8N%2FFe%2FUvFIFPAzee49wtDXEodULTztTj1GhU8%3D&reserved=3d0">Outloo=
k</a>=20for=20iOS</p><hr/><p><span=20style=3d"font-family:Calibri,sans-seri=
f;=20font-size:11pt;=20color:#000000"><strong>From:</strong>=20info@designe=
rliving.com</span></p><p>&nbsp;</p><p>Hello=20Dean,</p><p><br/></p><p>Thank=
=20you=20for=20your=20email.&nbsp;=20I=20am=20sorry=20to=20hear=20this.=20I=
=20can=20either=20issue=20a=20refund=20or=20send=20a=20replacement.&nbsp;=
=20Please=20let=20me=20know=20what=20you=20decide.&nbsp;=20I=20will=20need=
=20a=20photo=20of=20the=20damaged=20art=20piece=20to=20add=20to=20your=20cl=
aim.&nbsp;=20Thank=20you.</p><p><br/></p><p=20style=3d"margin-top:5px;=20ma=
rgin-bottom:5px"><span=20style=3d"color:black">Sincerely,</span></p><p=20st=
yle=3d"margin-top:5px;=20margin-bottom:5px"><span=20style=3d"color:black;=
=20background:white">&nbsp;</span></p><p=20style=3d"margin-top:5px;=20margi=
n-bottom:5px;=20background:white"><span=20style=3d"color:black">Erlinda</sp=
an></p><p=20style=3d"margin-top:5px;=20margin-bottom:5px;=20background:whit=
e"><span=20style=3d"color:black">Senior=20Customer=20Service=20Rep</span></=
p><p=20style=3d"margin-top:5px;=20margin-bottom:5px;=20background:white"><s=
pan=20style=3d"color:black">Designer=20Living=20&amp;=20Electric=20Product<=
/span></p><p=20style=3d"margin-top:5px;=20margin-bottom:5px;=20background:w=
hite"><span=20style=3d"color:#134F5C">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Ho=
me</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Hello,=20one=
=20of=20the=20pieces=20in=20my=20delivery=20was=20damage=20in=20shipping,=
=20it=20was=20the=20=e2=80=9cAbstract=20Reveal=e2=80=9d=20double=20matted=
=20and=20famed=20piece.=20It=20came=20with=20the=20glass=20completely=20sha=
ttered.=20Would=20you=20let=20me=20know=20what=20the=20policy=20is=20on=20a=
=20damaged=20item=20in=20shipment?=20Thanks,=20Dean=0d=0a=20Webb</p><p>Tele=
phone:=20(646)=20207-9643</p><p>Get=20<a=20href=3d"https://na01.safelinks.p=
rotection.outlook.com/?url=3dhttps%3A%2F%2Faka.ms%2Fqtex0l&data=3d04%7C01%7=
C%7C88f88c5c5d8b47ebae0408d95cd9d5dc%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1=
%7C0%7C637642912932440243%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQI=
joiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3dplWC5X8N%2FFe%2FUv=
FIFPAzee49wtDXEodULTztTj1GhU8%3D&reserved=3d0"=20style=3d"">Outlook</a>=20f=
or=20iOS</p>
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