Subject: RE:Re: Warranty Info Req- C21434403 #Ref 2021081800090046
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 18 Aug 2021 12:15:34 -0700

Hello Nadine,

Thank you for the photo, perfect!  Please allow at least 8-10 business days to receive replacement Throw Wrap.

Have a great day!

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

===============================================================================

On Aug 18, 2021, at 10:23 AM, Customer Service [email-masked]

Hello Nadine,

As
per our conversation, to complete the warranty of your electric product, please
cut  the sewn on label in half on
the defective product, like in the example  below and email to us.  Thank you

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA
Home