Subject: RE:Re: Warranty Claim C21433691 #Ref 2021081300090024
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 16 Aug 2021 07:42:23 -0700

Hello Lisa,

Thank you for the photo.  Here is your FedEx tracking number for your replacement.

282552875198

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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On Friday, August 13, 2021, 04:52:06 PM EDT, Customer Service [email-masked]

Hello Lisa,

As
per our conversation, to complete the warranty of your electric product, please
cut the sewn on label in half on
the defective product, like in the example  below and email to us.  Thank you

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA
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