MIME-Version: 1.0
Message-ID: <9d20fbbebffdccad@afb60a3fd7d402eb>
Date: Fri, 06 Aug 2021 14:18:10 -0700
Subject: RE:ink ivy chair   #Ref 2021080600090053
From: "info@designerliving.com" <info@designerliving.com>
To: "april.huang@jlahome.com" <april.huang@jlahome.com>
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<p=20style=3d"white-space:=20normal;">Hello=20April,</p><p=20style=3d"white=
-space:=20normal;"><br/></p><p=20style=3d"white-space:=20normal;">Thank=20y=
ou=20for=20your=20email.&nbsp;=20I=20am=20sorry=20to=20hear=20one=20of=20th=
e=20chairs=20is=20defective.&nbsp;=20We=20will=20replace=20the=20chair=20fo=
r=20you.=20Please=20discard=20the=20defective=20chair=20as=20this=20can=20b=
e=20dangerous=20and=20not=20safe=20to=20sit=20on=20as=20the=20chair=20is=20=
not=20leveled.&nbsp;=20Please=20break=20one=20of=20the=20legs=20on&nbsp;=20=
the=20defective=20chair=20and=20discard=20the=20chair.&nbsp;</p><p=20style=
=3d"white-space:=20normal;"><br/></p><p=20style=3d"white-space:=20normal;">=
Please=20allow=20at=20least=208-10=20business=20days=20to=20receive=20repla=
cement=20chair.&nbsp;</p><p=20style=3d"white-space:=20normal;"><br/></p><p=
=20style=3d"white-space:=20normal;">Sincerely,</p><p=20style=3d"white-space=
:=20normal;"><span=20style=3d"background:=20white;">&nbsp;</span></p><p=20s=
tyle=3d"white-space:=20normal;=20background:=20white;">Erlinda</p><p=20styl=
e=3d"white-space:=20normal;=20background:=20white;">Senior=20Customer=20Ser=
vice=20Rep</p><p=20style=3d"white-space:=20normal;=20background:=20white;">=
Designer=20Living=20&amp;=20Electric=20Product</p><p=20style=3d"white-space=
:=20normal;=20background:=20white;"><span=20style=3d"color:=20rgb(19,=2079,=
=2092);">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p><br/></p><p>=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d</p><p><br/></p><p=20class=3d"MsoNormal">Hi=20CS=20team,</p><p=
=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNormal">I=20ordered=20a=
=20set=20of=202=20dinning=20chair=20(<em><span=20style=3d"font-family:">Ord=
er=20NO.=20is=20D2172209AE</span></em>)=20and=20found=20one=20works=20well=
=20but=20another=20one=20shake=20after=20install=20as=20attached=20video=20=
shows.</p><p=20class=3d"MsoNormal">DL=20page=20shows=20item=20could=20not=
=20be=20returned=20or=20exchanged.=20Two=20chairs=20were=20assembled=20with=
=20the=20same=20way.=20Would=20you=20please=20help=20advise=20how=20to=20fi=
x=20the=20shake=20problem?=20Thank=20you=20very=20much.=20</p><p=20class=3d=
"MsoNormal"><img=20width=3d"853"=20height=3d"318"=20id=3d"Picture_x0020_1"=
=20src=3d"cid:image001.png@01D78ABD.7CE2A840"/></p><p=20class=3d"MsoNormal"=
>&nbsp;</p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNormal"=20st=
yle=3d"text-align:left;"><span=20style=3d"font-size:10.0pt;font-family:">Be=
st=20regards,</span><span=20style=3d"font-size:11.0pt"></span></p><p=20clas=
s=3d"MsoNormal"=20style=3d"text-align:left;"><span=20style=3d"font-size:10.=
0pt;font-family:">April=20Huang</span><span=20style=3d"font-size:11.0pt"></=
span></p><p=20class=3d"MsoNormal"=20style=3d"text-align:left;line-height:13=
.5pt"><span=20style=3d"font-size:9.0pt;font-family:">E&amp;E=20Co.,=20Ltd.=
=20|=20</span><strong><span=20style=3d"font-size:10.0pt;font-family:Wingdin=
gs;color:maroon">(</span></strong><strong><span=20style=3d"font-size:10.0pt=
;font-family:">&nbsp;<a=20href=3d"tel:(510)%20946-2280"=20target=3d"_blank"=
><span=20style=3d"color:#1155cc">510-490-9788</span></a>(858)</span></stron=
g><span=20style=3d"font-size:11.0pt"></span></p><p=20class=3d"MsoNormal">&n=
bsp;</p>
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