Subject: RE:Re: Warranty for Throw C21432923 #Ref 2021080400090040
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 04 Aug 2021 15:22:09 -0700

Hello Jazmin,

Thank you for the photo.  I have already entered a replacement order for you; please allow at least 8-10 business days to receive your replacement.  Please cut and discard the defective throw.

Have a great day, stay well and safe!

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

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Best Regards,

Jazmin E. Childs

College Assistant - Student Financial Services Call Center

Brooklyn College, The City University of New York

p: 718.951.5000 ext.6619

e: [email-masked]

On Aug 4, 2021, at 12:31 PM, Customer Service [email-masked]

Hello Jazmine,

As
per our conversation, to complete the warranty of your electric product, please
cut the sewn on label in half on
the defective product, like in the example below and email to us.  Thank you

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product