Subject: RE:Re: WARRANTY FOR ELECTRIC THROW- C21432616 #Ref 2021080200090032
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 03 Aug 2021 07:38:00 -0700

Hello  Judy,

Thank you for the photo and you are very welcome.  It was my pleasure to have assisted you today.

Please allow at least 8-10 business days for your replacement throw to arrive.  Here is your FedEx tracking number 282114946847.

Have a great day!

Regards,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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Hi Erlinda,

Thank you so much for your patience, professionalism and kindness.

Please find attached the photo as requested.

Thanks,

Judy

On Mon, Aug 2, 2021 at 12:02 PM Customer Service [email-masked] <[email-masked]> wrote:

Hello Judy,

As
per our conversation, to complete the warranty of your electric product, please
cut the sewn on label in half on
the defective product, like in the example below and email to us.  Thank you

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA
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