MIME-Version: 1.0
Message-ID: <8d545318ade7ac18@ac8c3bb7d7bb1078>
Date: Tue, 27 Jul 2021 08:24:29 -0700
Subject: RE:Re: Mattress Pad Warranty- C21430385   #Ref 2021070900091378
From: "info@designerliving.com" <info@designerliving.com>
To: "atourtell@aol.com" <atourtell@aol.com>
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<p>Hello=20Carole,</p><p><br/></p><p>I=20am=20sorry=20to=20hear=20the=20rep=
lacement=20controller=20did=20not=20fix=20the=20issue.&nbsp;=20Please=20dis=
connect=20the=20power=20cord=20for=20the=20mattress=20pad=20from=20the=20wa=
ll=20outlet=20and=20cut=20the=20&quot;sewn=20on=20lable&quot;&nbsp;on=20you=
r=20mattress=20pad=20in=20half=20like=20in=20the=20example=20shown=20in=20p=
hoto=20and=20email=20photo=20to=20us.&nbsp;=20Once=20I=20receive=20the=20ph=
oto=20of=20the=20sewn=20on=20label=20cut=20in=20half,=20I=20will=20send=20a=
=20replacement=20mattress=20pad.</p><p><br/></p><p>Please=20note=20that=20I=
=20also=20called,=20was=20only=20able=20to=20leave=20a=20message.</p><p><im=
g=20src=3d"https://eecsystem.com/AttachedFilesUS/EmailFile\Send\2021\07\27\=
08\bca91b18-1b3e-4595-a6cc-b3a6b87ceef2image.png"=20title=3d"image.png"=20a=
lt=3d"image.png"/></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;lin=
e-height:normal;background:white"><span=20style=3d"font-size:18px;font-fami=
ly:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Thank=20you,</span></p=
><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:normal;backg=
round:white"><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;=
,&#39;serif&#39;;color:#134F5C">&nbsp;</span></p><p=20style=3d"margin-top:5=
px;margin-bottom:=205px;line-height:normal;background:white"><span=20style=
=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#13=
4F5C">Erlinda</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;l=
ine-height:normal;background:white"><span=20style=3d"font-size:18px;font-fa=
mily:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Senior=20Customer=20=
Service=20Rep</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;l=
ine-height:normal;background:white"><span=20style=3d"font-size:18px;font-fa=
mily:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Designer=20Living=20=
&amp;=20Electric=20Product</span></p><p=20style=3d"margin-top:5px;margin-bo=
ttom:=205px;line-height:normal;background:white"><span=20style=3d"font-size=
:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">E&amp;E=
=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p=
><p><br/></p><p>Hello,</p><p><br/></p><p>New=20controller=20rec&#39;d=20but=
=20same=20issue=20remains.&nbsp;=20Wondering=20what=20the=20next=20step=20f=
rom=20here=20is=20.=20.=20.=20.=20.</p><p><br/></p><p>Carole=20Tourtellotte=
<br/><br/><br/></p><p><span=20style=3d"font-size:12px">-----Original=20Mess=
age-----<br/>From:=20info@designerliving.com</span></p><p>Hello=20Carole,</=
p><p><br/></p><p>Thank=20you=20for=20the=20photo.&nbsp;=20I=20hope=20the=20=
issue=20is=20just=20with=20the=20controller=20and=20this=20will=20help=20fi=
x=20the=20issue.&nbsp;=20If=20any=20issues=20later=20please=20feel=20free=
=20to=20contact=20us=20at=201-866-456-8852,=20you=20can=20provide=20your=20=
Claim=20Case=20#=20C21430385.</p><p><br/></p><p>You=20are=20very=20welcome,=
=20you=20have=20a=20great=20weekend!</p><p><br/></p><p><span=20style=3d"fon=
t-size:18px;color:#134F5C;">Regards,</span></p><p><span=20style=3d"font-siz=
e:18px;color:#134F5C;">&nbsp;</span></p><p><span=20style=3d"font-size:18px;=
color:#134F5C;">Erlinda</span></p><p><span=20style=3d"font-size:18px;color:=
#134F5C;">Senior=20Customer=20Service=20Rep</span></p><p><span=20style=3d"f=
ont-size:18px;color:#134F5C;">Designer=20Living=20&amp;=20Electric=20Produc=
t</span></p><p><span=20style=3d"font-size:18px;color:#134F5C;">E&amp;E=20Co=
.=20Ltd.=20dba=20JLA=20Home</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><b=
r/></p><p><br/></p><p><br/></p><p>Hi=20Erlinda,</p><p><br/></p><p>Photo=20o=
f=20sewn=20on=20label=20is=20attached</p><p><br/></p><p>Thanks=20so=20mush=
=20for=20your=20help</p><p><br/></p><p>Carole=20Tourtellotte<br/></p><p><br=
/></p><p><br/><br/><br/></p><p><span=20style=3d"font-size:12px;">-----Origi=
nal=20Message-----<br/>From:=20Customer=20Service=20info@designerliving.com=
</span></p>
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