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Message-ID: <83e00c5d71c8b583@88c14b0a4f60d7c6>
Date: Mon, 12 Jul 2021 15:29:29 -0700
Subject: RE:Damaged Veatch Bar & Counter Stool - PO # CS246864499   #Ref 2021071000091381
From: "info@designerliving.com" <info@designerliving.com>
To: "svetlana.mcmanus@gmail.com" <svetlana.mcmanus@gmail.com>
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<p>Hello,</p><p><br/></p><p>Thank=20you=20for=20your=20email.&nbsp;=20I=20a=
m=20sorry=20to=20hear=20a=20second=20Counter=20Stool=20has=20broken.&nbsp;=
=20Please=20reach=20out=20to=20our=20JLA=20Customer=20Service=20Team=20as=
=20they=20will=20be=20able=20to=20assist=20you=20with=20this.&nbsp;=20Pleas=
e=20email=20them=20all=20info=20along=20with=20the=20photos=20to=20jlacs@jl=
ahome.com.&nbsp;</p><p><br/></p><p>Please=20allow=20at=20least=2024-48=20ho=
urs=20for=20a=20response.&nbsp;</p><p><br/></p><p=20style=3d"margin-top:5px=
;margin-bottom:=205px;line-height:normal;background:white"><span=20style=3d=
"font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;">Thank=20you,</span></p=
><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:normal;backg=
round:white"><span=20style=3d"font-family:&#39;Verdana&#39;,&#39;sans-serif=
&#39;">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;l=
ine-height:normal;background:white"><span=20style=3d"font-family:&#39;Verda=
na&#39;,&#39;sans-serif&#39;">Erlinda</span></p><p=20style=3d"margin-top:5p=
x;margin-bottom:=205px;line-height:normal;background:white"><span=20style=
=3d"font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;">Senior=20Customer=
=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205p=
x;line-height:normal;background:white"><span=20style=3d"font-family:&#39;Ve=
rdana&#39;,&#39;sans-serif&#39;">Designer=20Living=20&amp;=20Electric=20Pro=
duct</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-heigh=
t:normal;background:white"><span=20style=3d"font-family:&#39;Verdana&#39;,&=
#39;sans-serif&#39;;color:#134F5C">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home<=
/span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Good=20afternoon=
=20-&nbsp;</p><p><br/></p><p>I=20ordered=20two=20Veatch=20Bar=20&amp;=20Cou=
nter=20Stools=20from=20Wayfair=20in=20June=202020=20(Invoice=20#=2029188917=
29).=20One=20stool=20arrived=20damaged=20(the=20leg=20was=20snapped=20in=20=
half),=20which=20Wayfair=20promptly=20replaced.=20Last=20night,=20as=20I=20=
sat=20down=20for=20dinner,=20the=20spring=20snapped=20underneath=20(picture=
s=20attached).=20I=20contacted=20Wayfair=20again=20but=20was=20told=20to=20=
reach=20out=20to=20the=20manufacturer=20directly.=20The=20product=20number=
=20is&nbsp;CS246864499.</p><p><br/></p><p>Please=20advise=20on=20how=20to=
=20proceed,=20as=20this=20stool=20is=20barely=20a=20year=20old.=20I=20can=
=20also=20call=20directly=20if=20that=20is=20the=20best=20way=20to=20resolv=
e=20this=20issue.=20Please=20confirm=20if=201.888.879.8790=20is=20the=20bes=
t=20number=20to=20reach=20you=20at,</p><p><br/></p><p>Respectfully,</p><p><=
br/></p><p>--=20<br/></p><p><span=20style=3d"font-family:arial,=20sans-seri=
f">Svetlana=20McManus</span></p><p><a=20href=3d"mailto:Svetlana.mcmanus@gma=
il.com"=20target=3d"_blank"><span=20style=3d"font-family:arial,=20sans-seri=
f">Svetlana.mcmanus@gmail.com</span></a></p><p><span=20style=3d"font-family=
:arial,=20sans-serif">Cell:=20(607)=20765-0565</span></p>
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