Subject: RE:Re: Warranty Info- Electric Blankets #Ref 2021062900091326
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 01 Jul 2021 14:45:33 -0700

Hello ,

Thank you for the photo.  An order has been placed for you to receive a replacement.  Please allow at least 6-8 business days to receive the replacement.  Please cut the defective product in half and discard.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

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Please let me know if you need anything else.

On Tue, Jun 29, 2021 at 12:00 PM Customer Service [email-masked] <[email-masked]> wrote:

Hello Danika,

As per our conversation we will need the following information for warranty on your electric blankets.

1.      A valid copy
of the Purchase Receipt / Gift Receipt (showing Bill To and Ship To Addresses)

3.      An image of the sewn-in label from
the foot of the Mattress Pad / Blanket / Throw

4.      An image
showing the color of the Blanket / Throw

7.     Photo of the back the controller

Thank you,

Erlinda

Senior Customer
Service Rep

Designer Living
& Electric Product

--

Danika Kukowski

(952) 451-9529

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