Subject: RE:Re: Change email address #Ref 2021061600091256
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 17 Jun 2021 14:39:20 -0700

Hello,

We can always transfer your reward dollars to your new account, you won't lose those.  Once you create a new account under your new email address, just send us a quick email and we can transfer your reward dollars.

At this time reviewing your current account under [email-masked] you have no reward points earned or show any orders placed under this email address which was created back on 2/7/2018.

Regards,

Erlinda
Senior Customer Service Rep
Designer Living

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That’s the most bizarre thing I’ve ever heard.

And lose all my info and points?

No thanks!

On Jun 17, 2021, at 9:54 AM, [email-masked] wrote:

Hello Jody,

Thank you for your inquiry.  Unfortunately, we do not update email addresses.  What you will have to do is create a new Designer Living account under your new email address.

Regards,

Erlinda

Senior Customer Service Representative

Designer Living

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How do I change my email address on my account with you?

Thanks,

Jody