Subject: RE:Re: Warranty Info for Electric Blanket #Ref 2021060800091180
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 08 Jun 2021 16:04:02 -0700

Hello John,

Thank you for the photos. I have placed your order for the replacement blanket.  Please allow at least 8-10 business days to receive by FedEx.

Please go ahead and discard the defective blanket.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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Sent from Yahoo Mail on Android

On Tue, Jun 8, 2021 at 1:43 PM, Customer Service [email-masked]

Please make sure the power cords are UNPLUGGED FROM THE WALL OULETS BEFORE CUTTING.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

On Tue, Jun 8, 2021 at 11:40 AM Customer Service [email-masked] <[email-masked]> wrote:

Hello John,

As
per our conversation, to complete the warranty of your electric product, please
cut the sewn on label in half as in the photo below along with the controller connectors  to cut off the blanket as well as in the photo below.
Thank you

a

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA
Home