Subject: RE:Re: Warranty Claim - Electric Throw- R21083278 #Ref 2021060700091168
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 08 Jun 2021 13:05:34 -0700

Hello John,

Thank you.   Below is your FedEx tracking number, you can visit www.fedex.com for updated shipping status.

280115564058

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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Thanks...

On Mon, Jun 7, 2021, 3:06 PM Customer Service [email-masked] <[email-masked]> wrote:

Hello John,

As
per our conversation, to complete the warranty of your electric product, please
cut the sewn on label in half on the defective product or cut off the label, like in the
example  below and email to us.
Thank you

Please allow at least 6-8 business days to receive your replacement Throw.  Today's claim case # is C21426735.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA
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