MIME-Version: 1.0
Message-ID: <a289a09c014572e9@839abfde686d1676>
Date: Mon, 07 Jun 2021 16:54:47 -0700
Subject: RE:Re: Electric Product RTN Shipping Label #Ref 2021052600091093
From: "info@designerliving.com" <info@designerliving.com>
To: "beagin@earthlink.net" <beagin@earthlink.net>
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<p>Hello=20Tracy,</p><p><br/></p><p>I=20am=20sorry=20to=20hear=20this!&nbsp=
;=20I=20can&nbsp;=20place=20a=20new=20order=20for=20a=20QUEEN=20Mattress=20=
Pad.&nbsp;=20I=20understand=20this=20is=20our=20mistake,=20the=20wrong=20it=
em=20was=20shipped.&nbsp;=20Charles=20has=20no=20email=20address=20to=20whe=
re=20we=20cannot=20email=20him=20a=20FedEx=20return=20shipping=20label.&nbs=
p;=20Is=20it=20possible=20for=20him=20to=20take=20this=20incorrect=20item=
=20shipped=20to=20him,=20to=20a=20local=20FedEx=20location=20and=20tell=20t=
hem=20he=20is=20refusing=20package?=20Please=20let=20me=20know,=20I=20have=
=20tried=20to=20call=20Charles,=20no=20answer.</p><p><br/></p><p>I=20am=20s=
orry,=20I=20don&#39;t=20recall=20receiving=20a=20receipt.&nbsp;&nbsp;</p><p=
><br/></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:nor=
mal;background:white"><span=20style=3d"font-family:&#39;Verdana&#39;,&#39;s=
ans-serif&#39;">Thank=20you,</span></p><p=20style=3d"margin-top:5px;margin-=
bottom:=205px;line-height:normal;background:white"><span=20style=3d"font-fa=
mily:&#39;Verdana&#39;,&#39;sans-serif&#39;">&nbsp;</span></p><p=20style=3d=
"margin-top:5px;margin-bottom:=205px;line-height:normal;background:white"><=
span=20style=3d"font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;">Erlinda=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:no=
rmal;background:white"><span=20style=3d"font-family:&#39;Verdana&#39;,&#39;=
sans-serif&#39;">Senior=20Customer=20Service=20Rep</span></p><p=20style=3d"=
margin-top:5px;margin-bottom:=205px;line-height:normal;background:white"><s=
pan=20style=3d"font-family:&#39;Verdana&#39;,&#39;sans-serif&#39;">Designer=
=20Living=20&amp;=20Electric=20Product</span></p><p><br/></p><p><br/></p><p=
><br/></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>Hi=20There,</p><p><br/></p><p=
>Brother=20Charles=20just=20called=20to=20say=20a=20twin=20sized=20pad=20wa=
s=20delivered=20in=20error.=20I=20assume=20maybe=20you=20will=20want=20to=
=20have=20FedEx=20pick=20that=20up?=20We=20are=20replacing=20a=20queen=20si=
zed=20heated=20mattress=20pad..=20I=20think=20I=20forwarded=20you=20the=20r=
eceipt=20already,=20but=20I=20can=20do=20so=20again=20if=20needed,=20please=
=20advise.</p><p><br/></p><p>Thank=20you!<br/></p><p><br/></p><blockquote=
=20class=3d""><p>On=20Jun=202,=202021,=20at=202:24=20PM,=20<a=20href=3d"mai=
lto:info@designerliving.com"=20class=3d"">info@designerliving.com</a>=20wro=
te:</p><br/><p=20class=3d"">Hi=20Tracy,</p><p=20class=3d""><br/></p><p=20cl=
ass=3d"">No=20worries,=20I=20understand.=20Below=20is=20Charles&#39;s=20Fed=
Ex=20tracking=20number=20for=20replacement=20mattress=20pad;=20looks=20like=
=20delivery=20date=20is=20for=20Friday=20June=204th,=202021.</p><p=20class=
=3d""><br/></p><p=20class=3d""><strong=20class=3d"">787729174162</strong><b=
r/></p><p=20class=3d""><strong=20class=3d""><br/></strong></p><p><br/></p><=
p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:normal;backgro=
und:white"=20class=3d""><span=20style=3d"font-size:18px;font-family:&#39;Ga=
ramond&#39;,&#39;serif&#39;;color:#134F5C"=20class=3d"">Thank=20you,</span>=
</p><p><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;=
serif&#39;;color:#134F5C"=20class=3d"">&nbsp;</span><br/></p><p=20style=3d"=
margin-top:5px;margin-bottom:=205px;line-height:normal;background:white"=20=
class=3d""><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&=
#39;serif&#39;;color:#134F5C"=20class=3d"">Erlinda</span></p><p=20style=3d"=
margin-top:5px;margin-bottom:=205px;line-height:normal;background:white"=20=
class=3d""><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&=
#39;serif&#39;;color:#134F5C"=20class=3d"">Senior=20Customer=20Service=20Re=
p</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:n=
ormal;background:white"=20class=3d""><span=20style=3d"font-size:18px;font-f=
amily:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C"=20class=3d"">Design=
er=20Living=20&amp;=20Electric=20Product</span></p><p=20class=3d""><br/></p=
><p=20class=3d"">=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=20class=3d"">Hi=20Erlinda,</p><p=20cla=
ss=3d""><br/></p><p=20class=3d"">I=e2=80=99m=20sorry=20he=20can=20be=20diff=
icult=20to=20reach=20yes,=20he=e2=80=99s=20not=20very=20mobile,=20nor=20ver=
y=20tech=20friendly.=20I=e2=80=99ve=20let=20him=20no=20not=20to=20bother=20=
with=20washing/returning=20the=20defective=20pad.=20I=20do=20know=20he=20is=
=20using=20the=20one=20side=20that=20still=20works=20and=20its=20supposed=
=20to=20be=20in=20the=2030=e2=80=99s=20where=20he=20is=20tonight!</p><p=20c=
lass=3d""><br/></p><p=20class=3d"">Thank=20you=20for=20putting=20an=20end=
=20to=20the=20current=20saga=20of=20our=20mattress=20pad=20wars,=20he=20and=
=20I=20both=20appreciate=20your=20showing=20mercy=20upon=20us.</p><p=20clas=
s=3d""><br/></p><p=20class=3d"">Have=20a=20nice=20weekend,=20T=20Kolinger<b=
r/></p><p=20class=3d""><br/></p><blockquote=20class=3d""><p=20class=3d"">On=
=20May=2027,=202021,=20at=203:11=20PM,=20Customer=20Service=20<a=20href=3d"=
mailto:info@designerliving.com"=20class=3d"">info@designerliving.com</a>=20=
&lt;<a=20href=3d"mailto:info@designerliving.com"=20class=3d"">info@designer=
living.com</a>&gt;=20wrote:</p><br/><p=20class=3d"">Hello=20Tracy,<br/></p>=
<p=20class=3d""><br/></p><p=20class=3d"">Charles=20should=20receive=20his=
=20replacement=20mattress=20pad=20in=20about=208-10=20business=20days=20by=
=20FedEx.</p><p=20class=3d""><br/></p><p=20class=3d"MsoNormal"=20style=3d"m=
argin:3.75pt=200in;line-height:normal;background:white=20none=20repeat=20sc=
roll=200%=200%;font-size:11pt;font-family:"><span=20class=3d"">Thank=0d=0ay=
ou,<span=20class=3d""></span></span></p><p=20class=3d""><span=20class=3d"">=
&nbsp;<span=20class=3d""></span></span><br/></p><p=20class=3d"MsoNormal"=20=
style=3d"margin:3.75pt=200in;line-height:normal;background:white=20none=20r=
epeat=20scroll=200%=200%;font-size:11pt;font-family:"><span=20class=3d"">Er=
linda<span=20class=3d""></span></span></p><p=20class=3d"MsoNormal"=20style=
=3d"margin:3.75pt=200in;line-height:normal;background:white=20none=20repeat=
=20scroll=200%=200%;font-size:11pt;font-family:"><span=20class=3d"">Senior=
=0d=0aCustomer=20Service=20Rep<span=20class=3d""></span></span></p><p=20cla=
ss=3d"MsoNormal"=20style=3d"margin:3.75pt=200in;line-height:normal;backgrou=
nd:white=20none=20repeat=20scroll=200%=200%;font-size:11pt;font-family:"><s=
pan=20class=3d"">Designer=0d=0aLiving=20&amp;=20Electric=20Product<span=20c=
lass=3d""></span></span></p><p=20class=3d""><br/></p><p=20class=3d"">On=20T=
hu,=20May=2027,=202021=20at=202:22=20PM=20<a=20href=3d"mailto:info@designer=
living.com"=20class=3d"">info@designerliving.com</a>=20&lt;<a=20href=3d"mai=
lto:info@designerliving.com"=20class=3d"">info@designerliving.com</a>&gt;=
=20wrote:<br/></p><blockquote=20class=3d"gmail_quote"=20style=3d"margin:0px=
=200px=200px=200.8ex;border-left:1px=20solid=20rgb(204,204,204);padding-lef=
t:1ex"><p=20class=3d"">Hello=20Tracey,</p><p=20class=3d""><br/></p><p=20cla=
ss=3d"">I=20have=20tried=20to=20call=20your=20Brother,=20no=20answer=20and=
=20unable=20to=20leave=20a=20VM.&nbsp;=20Please=20let=20him=20know=20that=
=20he=20does=20not=20need=20to=20return=20the=20defective=20mattress=20back=
.&nbsp;=20I=20will=20be=20sending=20a=20replacement=20to=20him.&nbsp;=20I=
=20have=20no=20othter=20way=20to=20get=20in=20touch=20with=20him</p><p=20cl=
ass=3d""><br/></p><p=20class=3d"">Please=20reply=20back=20that=20you&nbsp;=
=20have=20or=20were=20able=20to=20reach=20out=20to=20your=20brother.&nbsp;<=
/p><p=20class=3d""><br/></p><p=20style=3d"margin-top:5px;margin-bottom:5px;=
line-height:normal;background:white=20none=20repeat=20scroll=200%=200%"=20c=
lass=3d"">Thank=20you,</p><p=20class=3d"">&nbsp;<br/></p><p=20style=3d"marg=
in-top:5px;margin-bottom:5px;line-height:normal;background:white=20none=20r=
epeat=20scroll=200%=200%"=20class=3d"">Erlinda</p><p=20style=3d"margin-top:=
5px;margin-bottom:5px;line-height:normal;background:white=20none=20repeat=
=20scroll=200%=200%"=20class=3d"">Senior=20Customer=20Service=20Rep</p><p=
=20style=3d"margin-top:5px;margin-bottom:5px;line-height:normal;background:=
white=20none=20repeat=20scroll=200%=200%"=20class=3d"">Designer=20Living=20=
&amp;=20Electric=20Product</p><p=20class=3d""><br/></p><p=20class=3d"">=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p=20class=3d"">Hello,=20&nbsp;Erlinda,&nbsp;</p><p=20class=3d=
""><br/></p><p=20class=3d"">This=20is=20disappointing,=20however,=20tomorro=
w=20&nbsp;I=20will=20send=20him=20the=20label=20priority=20mail=20from=20Ca=
lifornia=20which=20will=20take=20several=20days=20to=20arrive,=20then=20we=
=20will=20try=20and=20figure=20out=20how=20to=20get=20FedEx=20to=20pick=20u=
p=20a=20package=20in=20his=20town,=20population=20900=20in=20rural=20Michig=
an.=20He=20has=20a=20washing=20machine,=20he=20can=20wash=20the=20pad=20pri=
or=20I=20will=20advise=20him=20to=20do=20that=20while=20he=20is=20waiting=
=20for=20the=20label=20to=20arrive.</p><p=20class=3d""><br/></p><p=20class=
=3d"">Meanwhile=20I=20will=20explain=20to=20friends=20and=20family=20why=20=
I=20will=20never=20buy=20another=20Beautyrest=20product=20again=20regardles=
s=20of=20the=20outcome=20of=20all=20this=20effort=20as=20it=20seems=20prett=
y=20ridiculous=20given=20the=20$140.00=20I=20spent=20in=20Feb=20so=20my=20e=
lderly=20brother=20could=20stay=20warm.=20I=e2=80=99m=20tempted=20to=20disp=
ute=20the=20credit=20card=20charge=20for=20the=20pad=20and=20will=20look=20=
into=20that=20next.=20Having=20already=20placed=20a=20review=20on=20Amazon=
=20where=20it=20was=20purchased.</p><p=20class=3d""><br/></p><p=20class=3d"=
">Certainly=20I=20appreciate=20all=20your=20time=20spent=20on=20the=20phone=
=20with=20him,=20your=20creating=20a=20return=20label=20and=20whatever=20el=
se=20for=20this=20useless=20product=20purchased=20Feb=208=20of=20this=20yea=
r.=20I=20give=20up=e2=80=a6=20I=e2=80=99ve=20ordered=20him=20a=20replacemen=
t=20Sunbeam=20since=20he=20obviously=20needs=20other=20options.=20Of=20cour=
se=20theirs=20are=20also=20poorly=20made=20in=20China=20so=20we=20will=20ge=
t=20an=20additional=203rd=20unit=20as=20a=20spare=20and=20I=20guess,=20just=
=20keep=20them=20in=20rotation.=20Not=20the=20most=20environmentally=20sust=
ainable=20approach=20but=20I=20get=20it,=20this=20is=20what=20civilization=
=20has=20come=20to,=20no=20doubt=20it=20could*=20be=20worse.</p><p=20class=
=3d""><br/></p><p=20class=3d"">Once=20again,=20I=20do=20thank=20you=20for=
=20your=20kind=20attention,=20to=20my=20brother=20who=20is=20suffering=20he=
alth=20problems,=20that=20is=20much=20appreciated.=20T=20Kolinger</p><p=20c=
lass=3d""><br/></p><p=20class=3d""><br/></p><p=20class=3d""><br/></p><p=20c=
lass=3d""><br/></p><blockquote=20class=3d""><p=20class=3d"">On=20May=2026,=
=202021,=20at=202:47=20PM,=20Customer=20Service=20<a=20href=3d"mailto:info@=
designerliving.com"=20target=3d"_blank"=20class=3d"">info@designerliving.co=
m</a>=20&lt;<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank=
"=20class=3d"">info@designerliving.com</a>&gt;=20wrote:</p><br/><p=20class=
=3d"">Hello=20Tracy,</p><p=20class=3d""><br/></p><p=20class=3d"">Per=20my=
=20conversation=20with=20your=20Brother=20Charles,=20yesterday,=20we=20are=
=20requiring=20him=20to=20return=20his=20electric=20mattress=20pad=20for=20=
testing.&nbsp;=20Attached=20to=20this&nbsp;=20email=20is=20the=20return=20s=
hipping=20label.&nbsp;=20Charles,=20mentioned=20you=20would=20get=20to=20hi=
m.&nbsp;=20<br/></p><p=20class=3d""><br/></p><p=20class=3d"">I=20did=20let=
=20Charles=20know=20once=20the=20mattress=20pad=20has=20been=20tested=20I=
=20will=20let=20him=20know=20of=20the=20outcome.=20<br/></p><p=20class=3d""=
><br/></p><p=20class=3d"">Please=20inform=20Charles=20the=20mattress=20pad=
=20needs=20to=20be=20returned=20washed=20/=20cleaned=20for=20testing=20this=
=20is=20required.&nbsp;=20No=20electric=20products=20will=20be=20tested=20i=
f=20not=20received=20cleaned.&nbsp;=20Thank=20you.=20<br/></p><p=20class=3d=
""><br/></p><p=20class=3d""><span=20class=3d"">Thank=20you,</span><span=20s=
tyle=3d"font-size:12pt;font-family:Arial,sans-serif"=20class=3d""><span=20c=
lass=3d""></span></span></p><p=20class=3d""><span=20class=3d"">&nbsp;</span=
><span=20style=3d"font-size:12pt;font-family:Arial,sans-serif"=20class=3d""=
><span=20class=3d""></span></span><br/></p><p=20class=3d"MsoNormal"><span=
=20class=3d"">Erlinda</span><span=20style=3d"font-size:12pt;font-family:Ari=
al,sans-serif"=20class=3d""><span=20class=3d""></span></span></p><p=20class=
=3d"MsoNormal"><span=20class=3d"">Senior=20Customer=0d=0aService=20Rep</spa=
n><span=20style=3d"font-size:12pt;font-family:Arial,sans-serif"=20class=3d"=
"><span=20class=3d""></span></span></p><p=20class=3d"MsoNormal"><span=20cla=
ss=3d"">Designer=20Living=0d=0a&amp;=20Electric=20Product</span><span=20sty=
le=3d"font-size:12pt;font-family:Arial,sans-serif"=20class=3d""><span=20cla=
ss=3d""></span></span></p><p=20class=3d""><span=20class=3d"">E&amp;E=20Co.=
=20</span></p><p=20class=3d""><br/></p><p=20class=3d""><br/></p><p=20class=
=3d""><span=20class=3d""></span><br/></p></blockquote><p=20class=3d""><br/>=
</p></blockquote></blockquote><p=20class=3d""><br/></p></blockquote><p><br/=
></p>
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