MIME-Version: 1.0 Message-ID: Date: Tue, 04 May 2021 13:53:49 -0700 Subject: RE:Re: Claim c21421960 #Ref 2021042700090933 From: "info@designerliving.com" To: "cmstamatakos@icloud.com" Content-Type: multipart/mixed; boundary="77723c0c.f6e6.4a81.a6f1.f137cfc04d8a" --77723c0c.f6e6.4a81.a6f1.f137cfc04d8a Content-Type: multipart/alternative; boundary="7cd364fd.ccd0.4991.bdd1.a5557ae1c3e9" --7cd364fd.ccd0.4991.bdd1.a5557ae1c3e9 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable --7cd364fd.ccd0.4991.bdd1.a5557ae1c3e9 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello=20Mary,

That=20was=20fast! =20I=20am=20happ= y=20to=20hear=20you=20received=20the=20new=20Throw. =20I=20am=20also= =20happy=20to=20hear=20your=20Son=20noticed=20the=20softness=20of=20the=20T= hrow =20and=20the=20nice=20color=20blue! =20

You=20are=20very=20welcome!

Regards,

Erlinda

Senior=20= Customer=20Service=20Rep

Designer=20Living=20&=20El= ectric=20Product

E&E=20Co.=20Ltd.=20dba=20JLA=20Hom= e

=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

Hello,

I=20just=20wanted=20to=20let=20you=20= know=20we=20received=20the=20news=20heated=20throw=20today.=20 I=20sho= wed=20our=20son=20that=20it=20arrived=20and=20he=20was=20very=20pleased.=20= He=20rarely=20talks=20but=20said=20very=20softly=20=e2=80=9cnice=20bl= ue!=e2=80=9d=20 So=20we=20are=20again=20sending=20special=20thanks=20f= or=20your=20kind=20assistance!

Sincerely,

Mary=20Stamatakos.=20

Sen= t=20from=20my=20iPhone

On=20Apr=2030,=202021,=20= at=203:09=20PM,=20info@designerliving.com=20wrote:

=ef=bb=bf

Hello=20Mary,

You=20are=20very=20welcome. =20Please=20r= emember=20the=20Throw=20comes=20with=20a=205=20year=20warranty, =20fro= m=20this=20date=2012/25/2019. =20Your=20Claim=20number=20is C2142= 1960.

Take=20care=20of=20you=20and=20yours!

Rega= rds,

Erlinda

Senior=20Customer=20Service=20Rep

D= esigner=20Living=20&=20Electric=20Product

E&= E=20Co.=20Ltd.=20dba=20JLA=20Home

=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

Please= =20accept=20my=20sincere=20thanks.=20 My=20autistic=20son=20loves=20th= is=20warming=20throw=20and=20it=20calms=20him=20when=20he=20is=20nervous=20= about=20something.=20 He=20received=20it=20as=20a=20Christmas=20gift.&= nbsp;

I=20certainly=20will=20pass=20on=20what=20wonderful=20customer= =20service=20I=20received.

Blessings

<= p>Sent=20from=20my=20iPad

On=20Apr=2028,=202021,= =20at=205:18=20PM,=20info@designerliving.com=20wrote:

=ef=bb=bf
Hello=20Mary,

Pleas= e=20be=20advised=20that=20I=20discussed=20your=20claim=20with=20my=20collea= gue=20and=20we=20both=20agreed=20to=20send=20you=20a=20replacement=20Throw.= =20Please=20allow=20at=20least=208-10=20business=20days=20to=20receiv= e=20your=20new=20Heated=20Throw. =20Unfortunately=20the=20color=20you= =20had=20the=20Tan=20Plaid=20is=20not=20available,=20the=20color=20availabl= e=20is=20Blue.

Please=20cut/=20and=20discard= =20the=20defective=20throw=20and=20controller. =20Thank=20you.<= /p>
Regards,

Senior=20Customer=20Serv= ice=20Rep
Designer=20Living=20&= ;=20Electric=20Product

=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d
It=20was= =20a=20gift=20so=20I=20don=e2=80=99t=20have=20a=20receipt.=20 Thank=20= you=20for=20trining=20to=20assist=20me.=20

Sent=20fro= m=20my=20iPhone

On=20Apr=2027,=202021,=20at=203:= 21=20PM,=20Customer=20Service=20info@designerliving.com
=ef=bb=bf
Hello=20Mary,

Unfortunately,=20we= =20are=20unable=20to=20assist=20you=20with=20warranty. =20The=20contro= ller=20you=20have=20is=20an=20older=20model, =20unless=20you=20can=20p= rovide=20a=20proof=20of=20purchase=20receipt=20and=20/or=20gift=20receipt= =20we =20assist=20you=20further. =20

=
Regards,

Erlinda
Senior=20Custome= r=0d=0aService=20Rep
Designer=20L= iving=0d=0a&=20Electric=20Product

On=20Tue,=20Apr=2027,=202= 021=20at=2012:32=20PM=20mary=20stamatakos=20<cmstamatakos@icloud.com>=20wrote:

=

Sent=20from=20my=20iPhone

O= n=20Apr=2027,=202021,=20at=202:24=20PM,=20Customer=20Service=20info@designerliving.co= m=20<info@designerliving.com>=20wrote:

=ef=bb=bf
Hello=20Mary,

Thank=20you=20for=20pr= oviding=20the=20photos=20that=20you=20did. =20We=20need=20a=20photo=20= of=20the=20large=20sewn=20on=20label=20on=20the=20Throw=20-=20please=20make= =20sure=20it's=20a=20whole=20complete=20photo=20of=20this=20sewn=20in= =20label.=20

Thank=20you,
<= /span>
Erlinda
Senior=20Customer=0d=0aService=20Rep
Designer=20Living=0d=0a&=20Electric=20Product

On=20Mon,=20Apr=2026,=202021=20at=209:21=20AM=20mary=20stamatakos= =20<cms= tamatakos@icloud.com>=20wrote:

Sent=20fr= om=20my=20iPhone

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