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Message-ID: <a13790186bae4d05@8ca47fa6c69078e9>
Date: Fri, 30 Apr 2021 16:09:58 -0700
Subject: RE:RE: MPS154-0087   #Ref 2021043000090956
From: "info@designerliving.com" <info@designerliving.com>
To: "nasreen.murad@jlahome.com" <nasreen.murad@jlahome.com>
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<p>Hello=20Nasreen,</p><p><br/></p><p>Thank=20you=20for=20providing=20great=
=20photos.&nbsp;=20It=20appears=20to=20me=20the=20&quot;washer&quot;=20may=
=20have=20been=20placed=20incorrectly,=20that&#39;s=20my=20thinking.&nbsp;=
=20I=20have=20sent=20an=20email=20to=20one=20of=20our=20Team=20Members=20to=
=20review=20your=20photos.&nbsp;=20I=20am=20waiting=20for=20their=20respons=
e=20and=20will=20get=20back=20to=20you.&nbsp;</p><p><br/></p><p>Are=20you=
=20asking=20for=20a=20refund=20or=20to=20have=20the=20lamp=20replaced,=20pl=
ease=20advise.</p><p><br/></p><p><span=20style=3d"font-family:&#39;Arial&#3=
9;,&#39;sans-serif&#39;">Thank=20you,</span></p><p><span=20style=3d"font-fa=
mily:&#39;Arial&#39;,&#39;sans-serif&#39;">&nbsp;</span></p><p><span=20styl=
e=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Erlinda</span></p><p=
><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Senior=
=20Customer=20Service=20Representative</span></p><p><span=20style=3d"font-f=
amily:&#39;Arial&#39;,&#39;sans-serif&#39;">Designer=20Living</span></p><p>=
<span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;"><a=20hre=
f=3d"tel:1-888-879-8790"=20target=3d"_blank"><span=20style=3d"color:blue">1=
-888-879-8790</span></a></span></p><p><br/></p><p>&nbsp;&nbsp;</p><p><br/><=
/p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=20class=3d"MsoNormal"><span=20style=3d=
"font-size:9.0pt;font-family:">Thank=20you=20Lisa!</span></p><p=20class=3d"=
MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:"><a=20href=3d"mail=
to:Designer%20Living%20%3cinfo@designerliving.com%3e"></a></span></p><p=20c=
lass=3d"MsoNormal"><span=20class=3d"MsoHyperlink"><span=20style=3d"font-siz=
e:9.0pt;font-family:"><a=20href=3d"mailto:Designer%20Living%20%3cinfo@desig=
nerliving.com%3e">@Designer=20Living</a></span></span><span=20style=3d"font=
-size:9.0pt;font-family:">=20Can=20you=20kindly=20help=20resolve=20the=20is=
sue=20attached=20and=20get=20reimbursed=20for=20the=20one=20that=20was=20de=
fected?=20I=20really=20need=20to=20have=20the=20lamp=20this=20week.</span><=
/p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:">=
&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;=
font-family:">I=20appreciate=20your=20assistance=20in=20advance.=20</span><=
/p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:">=
&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;=
font-family:">Best</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font=
-size:9.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=
=20style=3d"font-size:9.0pt;color:#1f497d">&nbsp;</span></p><table=20class=
=3d"MsoNormalTable"=20border=3d"0"=20style=3d"border-collapse:collapse"><tb=
ody><tr=20style=3d"height:1.0pt"=20class=3d"firstRow"><td=20width=3d"84"=20=
valign=3d"bottom"=20style=3d"width:.7in;padding:0in=201.45pt=200in=205.05pt=
;height:1.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:right;margin-=
right:9.5pt;"><span=20style=3d"color:#1f497d"><img=20width=3d"109"=20height=
=3d"93"=20id=3d"_x0000_i1027"=20src=3d"cid:image001.png@01D73DA9.C84A0320"/=
></span><span=20style=3d"color:#1f497d"></span></p></td><td=20width=3d"408"=
=20valign=3d"top"=20style=3d"width:3.4in;padding:0in=201.45pt=200in=205.05p=
t;height:1.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:justify"><sp=
an=20style=3d"font-size:9.0pt;color:#7f7f7f">Nasreen=20Murad</span><span=20=
style=3d"color:#7f7f7f"></span></p><p=20class=3d"MsoNormal"=20style=3d"text=
-align:justify"><span=20style=3d"font-size:9.0pt;color:gray">45875=20Northp=
ort=20Loop=20East,=20Fremont,=20CA,=2094538</span><span=20style=3d"font-siz=
e:10.5pt;color:#1f497d"></span></p><p=20class=3d"MsoNormal"=20style=3d"text=
-align:justify"><span=20style=3d"font-size:9.0pt;color:#1f497d"><a=20href=
=3d"mailto:Nasreen.Murad@jlahome.com">Nasreen.Murad@jlahome.com</a></span><=
span=20style=3d"font-size:10.5pt;color:#1f497d"></span></p><p=20class=3d"Ms=
oNormal"=20style=3d"text-align:justify"><span=20style=3d"font-size:9.0pt;co=
lor:gray">Office:=20510-946-2269</span><span=20style=3d"color:#1f497d"></sp=
an></p></td></tr></tbody></table><p=20class=3d"MsoNormal"><span=20style=3d"=
color:#1f497d">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"f=
ont-size:9.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNormal"><str=
ong><span=20style=3d"font-size:10.0pt;font-family:">From:</span></strong><s=
pan=20style=3d"font-size:10.0pt;font-family:">=20Lisa=20Petros=20[mailto:<a=
=20href=3d"mailto:lisa.petros@jlahome.com">lisa.petros@jlahome.com</a>]=20<=
br/><strong>Sent:</strong>=20Friday,=20April=2030,=202021=206:43=20AM<br/><=
strong>To:</strong>=20Designer=20Living<br/><strong>Cc:</strong>=20Nasreen=
=20Murad<br/><strong>Subject:</strong>=20FW:=20MPS154-0087</span></p><p=20c=
lass=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNormal"><span=20style=3d"colo=
r:#1f497d">Hi=20Nasreen=20=e2=80=93</span></p><p=20class=3d"MsoNormal"><spa=
n=20style=3d"color:#1f497d">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=
=20style=3d"color:#1f497d">I=20sent=20this=20to=20our=20Designer=20Living=
=20Customer=20Service=20since=20this=20is=20who=20you=20ordered=20it=20from=
.&nbsp;=20Please=20note=20their=20email=20is=20<a=20href=3d"mailto:info@des=
ignerliving.com">info@designerliving.com</a>=20and=20the=20phone=20number=
=20is=20888-879-8790.</span></p><p=20class=3d"MsoNormal"><span=20style=3d"c=
olor:#1f497d">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"co=
lor:#1f497d">DL=20Team=20=e2=80=93=20Please=20assist=20with=20this=20employ=
ee=20purchase=20issue.</span></p><p=20class=3d"MsoNormal"><span=20style=3d"=
color:#1f497d">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"f=
ont-size:10.0pt;font-family:">Thank=20you,</span></p><p=20class=3d"MsoNorma=
l"><span=20style=3d"font-size:10.0pt;font-family:">&nbsp;</span></p><p=20cl=
ass=3d"MsoNormal"><span=20style=3d"font-size:10.0pt;font-family:">Lisa=20Pe=
tros</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:10.0pt;f=
ont-family:">Customer=20Service=20Director</span></p><p=20class=3d"MsoNorma=
l"><span=20style=3d"font-size:10.0pt;font-family:">E&amp;E=20Co.,=20Ltd=20d=
ba=20JLAHome.</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size=
:10.0pt;font-family:">925-583-9301</span></p><p=20class=3d"MsoNormal"><span=
=20style=3d"color:#1f497d">&nbsp;</span></p><p=20class=3d"MsoNormal"><stron=
g><span=20style=3d"font-size:10.0pt;font-family:">From:</span></strong><spa=
n=20style=3d"font-size:10.0pt;font-family:">=20Nasreen=20Murad=20[mailto:<a=
=20href=3d"mailto:nasreen.murad@jlahome.com">nasreen.murad@jlahome.com</a>]=
=20<br/><strong>Sent:</strong>=20Thursday,=20April=2029,=202021=205:58=20PM=
<br/><strong>To:</strong>=20Lisa=20Petros<br/><strong>Subject:</strong>=20M=
PS154-0087</span></p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNo=
rmal"><span=20style=3d"font-size:9.0pt;font-family:">Hi=20Lisa=20</span></p=
><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:">&n=
bsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;fo=
nt-family:">I=20purchased=20the=20Holloway=20lamp=20last=20week=20and=20it=
=20was=20delivered=20to=20me=20yesterday,=20I=20put=20it=20together=20and=
=20for=20some=20reason=20the=20rod=20would=20not=20stay=20on=20to=20the=20b=
ase=20and=20was=20always=20getting=20loose=20and=20today=20the=20lamp=20was=
=20tilting=20forward=20so=20&nbsp;I=20tried=20to=20tighten=20it=20again.=20=
The=20ring=20and=20screw=20that=20was=20attached=20to=20the=20base=20came=
=20off.=20I=20am=20very=20sad=20this=20happened=20and=20not=20sure=20what=
=20else=20to=20do=20and=20I=20think=20this=20item=20was=20a=20defect=20and=
=20I=20am=20attaching=20images=20for=20reference.=20</span></p><p=20class=
=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:">&nbsp;</span>=
</p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:"=
>Can=20I=20kindly=20get=20another=20one?</span></p><p=20class=3d"MsoNormal"=
><span=20style=3d"font-size:9.0pt;font-family:">&nbsp;</span></p><p=20class=
=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:"><a=20href=3d"=
https://www.olliix.com/Product/Data/9668/MPS154-0087">https://www.olliix.co=
m/Product/Data/9668/MPS154-0087</a>=20</span></p><p=20class=3d"MsoNormal"><=
span=20style=3d"font-size:9.0pt;font-family:">&nbsp;</span></p><p=20class=
=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:">I=20appreciat=
e=20your=20help=20in=20advance.</span></p><p=20class=3d"MsoNormal"><span=20=
style=3d"font-size:9.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNo=
rmal"><img=20width=3d"808"=20height=3d"453"=20id=3d"Picture_x0020_2"=20src=
=3d"cid:image002.jpg@01D73DA9.C84A0320"/></p><p=20class=3d"MsoNormal"><span=
=20style=3d"font-size:9.0pt;font-family:">&nbsp;</span></p><p=20class=3d"Ms=
oNormal"><span=20style=3d"font-size:9.0pt;font-family:">&nbsp;</span></p><p=
=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;font-family:">I=20<=
/span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:9.0pt;color:#=
002060">&nbsp;</span></p><table=20class=3d"MsoNormalTable"=20border=3d"0"=
=20style=3d"border-collapse:collapse"><tbody><tr=20style=3d"height:1.0pt"=
=20class=3d"firstRow"><td=20width=3d"84"=20valign=3d"bottom"=20style=3d"wid=
th:.7in;padding:0in=201.45pt=200in=205.05pt;height:1.0pt"><p=20class=3d"Mso=
Normal"=20style=3d"text-align:right;margin-right:9.5pt;"><span=20style=3d"c=
olor:#002060"><img=20width=3d"109"=20height=3d"93"=20id=3d"Picture_x0020_1"=
=20src=3d"cid:image001.png@01D73DA9.C84A0320"/></span></p></td><td=20width=
=3d"408"=20valign=3d"top"=20style=3d"width:3.4in;padding:0in=201.45pt=200in=
=205.05pt;height:1.0pt"><p=20class=3d"MsoNormal"=20style=3d"text-align:just=
ify"><span=20style=3d"font-size:9.0pt;color:#7f7f7f">Nasreen=20Murad</span>=
</p><p=20class=3d"MsoNormal"=20style=3d"text-align:justify"><span=20style=
=3d"font-size:9.0pt;color:gray">45875=20Northport=20Loop=20East,=20Fremont,=
=20CA,=2094538</span></p><p=20class=3d"MsoNormal"=20style=3d"text-align:jus=
tify"><span=20style=3d"font-size:9.0pt;color:#1f497d"><a=20href=3d"mailto:N=
asreen.Murad@jlahome.com">Nasreen.Murad@jlahome.com</a></span></p><p=20clas=
s=3d"MsoNormal"=20style=3d"text-align:justify"><span=20style=3d"font-size:9=
.0pt;color:gray">Office:=20510-946-2269</span></p></td></tr></tbody></table=
><p=20class=3d"MsoNormal"><span=20style=3d"color:#002060">&nbsp;</span></p>=
<p=20class=3d"MsoNormal">&nbsp;</p>
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